Banner for Smith & Friends Estate Agents

Smith & Friends Estate Agents Bewertungen 

1'144
•
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Good service and communication. Someone was always available to help if needed and kept us up to date with progress. The staff were all very friendly and helpful. Being able to contact our buyers es... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The staff kept us upto date all the way , nothing was too much trouble and their online app was a really good help with regards to the sale and purchase for viewings , wiuld highly recomendbthem again... Mehr ansehen

Bewertet mit 5 von 5 Sternen

A huge thank you to Andrea and the wider team at Smith and Friends for providing a 5-star service! They supported me with the sale of my property from start to finish, making the entire process seamle... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My dealings with Smith & Friends was really positive. They answered emails quickly and helped me with many queries being my go between with the owners of the house I was purchasing. My needs were take... Mehr ansehen

Unternehmensdetails

  1. Immobilienmakler
  2. auch in
  3. Hausverwaltungsunternehmen
  4. Immobilienagentur
  5. Immobilienauktionator
  6. Immobilieninvestment
  7. Immobiliensachverständiger

Vom Unternehmen geschrieben

Our reliable estate agency specialises in sales, lettings, auctions, property management, mortgages, EPCs and surveys in the Tees Valley. Operating in Stockton, Middlesbrough, Ingleby Barwick, Darlington and Hartlepool, our extensive knowledge of the local market and commitment to exceptional customer service, we're here to help you every step of the way along your property journey. Managing Director, Mark Smith has over 30 years experience in Estate Agency. His knowledge and many years of hands on experience have been invested into each office throughout the Tees Valley and developed and nurtured an experienced and trusted team of property professionals which have a proven track record in selling and letting properties in the local area. If you are looking to sell or let your property, we will carry out a free market appraisal and you will benefit from the service of our professional valuers who provide the most accurate valuation to support a successful outcome. As a leading estate agent in the region, with an excellent Trustpilot rating, we have an extensive and up-to-date knowledge of the sales and lettings market. As part of our marketing package, we list on all major portals – Rightmove, Zoopla, On The Market and also our own superb website. In addition to fantastic photographs which highlight a property at its best, we also offer a virtual 360 tour, floorplan and drone footage which can provide aerial photos and a fly-over video. Part of our company ethos is to be a sustainable and responsible business. All of our company cars are electric, our business cards are reusable and contactless and we are continually improving the efficiency of our offices to ensure that our carbon footprint is as minimal as possible. Community is also very important to us. We provide potentially life saving AED defibrillators to each of our offices and the local area, accompanied by trained staff – a commitment we are extremely proud of. We also support local hospices, charities, events and local sports teams as we know how much this means to our local communities. Please do check our social media channels and website to see what Smith & Friends are doing in your local area.


Kontaktinformationen

Book a Valuation Today

Covering across the Tees Valley

4.8

Hervorragend

TrustScore 5 von 5

1144 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(1'144)

208 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Smith and Friends were a very good…

Smith and Friends were a very good estate agent to go with. They kept me informed at all times concerning my property interests. They were very kind, straightforward and helpful.

12. März 2026
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you for your review,
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Good service

Helpful, good service

26. Mai 2026
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Scott for your 5 star review,
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Great service and communication all the time

The staff were great and friendly, they chased buyer and solicitors to progress the completion of sale and gave regular updates.

3. Juni 2026
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Richard for your 5 star review,
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Exceptional care and attention to…

Exceptional care and attention to detail particular mention to Elaine who goes over and above with excellent communication to keep you informed each step of the way
Super customer care which was very much appreciated alongside a mention for Grace and other member of the team superb thank you

10. Juni 2026
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Pam for your 5 star review of our Middlesbrough office,
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Would highly recommend

Excellent communication from start to finish. Staff friendly and helpful throughout. Would highly recommend.

1. Juni 2026
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Martin for your 5 star review of our Ingleby Barwick office.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Before anything else

Before anything else, I would like to commend and give 5 stars to Claire Aitken who from the start of our process show the property and negotiate to the vendor and to us very well. She's very professional on making follow-ups and client friendly.
I will continue to recommend this company to my friends and my community for being a good steward to their clients even after sales.

16. April 2026
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

***Update 30/6/2026 - 7.45pm
Following our conversation yesterday, I appreciate your call Mr Manejero. The emails that were sent were to make sure the point was not missed, by highlighting it in red wasn’t meant to be make it sound stressful or angry but to make sure points were noted as the vendor was keen to make sure the sale was proceeding. I will feed that back to the sales progressor and look forward to a successful relationship going forward. You have my number for any queries you may have,
Kind regards
Mark Smith
Managing Director


Thank you for your review Mr Manejero and the positive comments about Claire.

Please can you email me directly at marksmith@smith-and-friends.co.uk as I would like to discuss your review with you and find out where the comments came from. I have looked through the file notes and cant find any comments like you have mentioned. I believe it didn't complete as you need to give authority to the solicitor and as you appreciate we will have a vendor wanting to know what the situation was.
I look forward to hearing from you and we can set a call up as I pride myself on the standards my team sets, if we have fallen below that then I will look into this.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Smith & Friends Darlington office…

Smith & Friends Darlington office managed to sell my rental property within 3 weeks. I found all the staff really helpful.

12. Juni 2026
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Greg for your 5 star review.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Amazing service from start to finish

Amazing service from start to finish. Extremely efficient, kept up to date with progress every step of the way.
Excellent could not fault

15. Mai 2026
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Julie for your 5 star review, we greatly appreciate your kind words.
Best Wishes
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Great team

Great team. Always available and can't do enough.

8. Mai 2026
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Mr Paylor for your 5 star review of our Hartlepool team.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

What a great Team l would recommend…

What a great Team l would recommend Smith and Friends everytime. Sale went quickly and smoothly. Big thank you to Abby she kept me calm and organised everything along the way. Thank you again. Susan.

23. Juni 2026
Bewertung ohne vorherige Einladung
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Susan for your 5 star review of our Darlington team.
Best Wishes
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Helpful

Helpful, informative and friendly throughout the process of buying and selling, exceptional service.

17. Juni 2026
Bewertung ohne vorherige Einladung
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Christian for your 5 star review our Ingleby Barwick team.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Could not recommend enough.

We had an amazing experience buying our first home with Smith & friends. They were always friendly and happy to help. Really went out of their way to help whenever they could even arranging us a same day viewing 15 minutes before they closed. This ended up being the house we bought! We could not thank them enough for the help and we have already recommended them to anyone we know who is wanting to sell/ purchase a house.

5. Juni 2026
Bewertung ohne vorherige Einladung
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Tiana for your fantastic 5 star review of our Ingleby Barwick team. We greatly appreciate your review.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

The staff from start to finish were…

The staff from start to finish were always there to help with any questions about selling/buying, my experience was with both as sold and bought off them, they were always polite/friendly and got back to you ASAP with any questions/information required, the only one thing that I didn't really like, was I felt as though I was pushed into movie butler and it wasn't really explained at what they do? Or why you even need them? To me they are not necessary, but not a negative it's just something personally I didn't really like, overhaul a very good experience with both the Ingleby/Stockton staff, thank you to you all for sorting everything out to sell/buying a property.

3. Juni 2026
Bewertung ohne vorherige Einladung
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Paul for your 5 star review our Ingleby Barwick team, we greatly appreciate your kind words and review.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Absolutely brilliant service

Absolutely brilliant service, very helpful
I would say thanks Nikki for everything you were made things going easy through the process,
Thanks
Ali &kosar

27. Mai 2026
Bewertung ohne vorherige Einladung
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you for your 5 star review.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

Hartlepool branch

This was our first time selling property in England and I'm so glad we chose Smith & Friends in Hartlepool.
From the start they were efficient, knowledgeable and professional.
Megan was our appointed agent and the level of service from her was outstanding!
Megan kept us informed every step of the way, every query was answered immediately and she is such a friendly person it's been a pleasure to speak to her.
I wouldn't hesitate to use them again and will recommend them to anyone who is selling or buying.
It's 5* from us.

2. Juni 2026
Bewertung ohne vorherige Einladung
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you for your 5 star review of our Hartlepool team, we greatly appreciate your kind words.

Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

A good partnership between agents and…

A good partnership between agents and client. I felt comfortable to talk to the agents about the sale of our property and was kept up to date about the progress of the sale. The agents advertised the property but also mailed suitable buyers from their own database who may be interested. In all a positive experience and would use again,, thank you.

21. Mai 2026
Bewertung ohne vorherige Einladung
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Julie for your 5 star review of our Darlington office.
We greatly appreciate your review.
Kind regards
Mark Smith
Managing Director

Bewertet mit 5 von 5 Sternen

I had a great experience

I had a great experience. All ladies were very helpful, perfect communication. I would use Smith & Friends Estate Agents again. Thank you.

1. November 2025
Smith & Friends Estate Agents-Logo

Antwort von Smith & Friends Estate Agents

Thank you Christina for your 5 star review of our Stockton team.
Kind regards
Mark Smith
Managing Director

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr