Smartseal UK Ltd Bewertungen 10'527

TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Order came next day which was great First coat took more sealer than expected and again ordered Friday afternoon and was delivered Saturday afternoon that's rare to get fast delivery unless you p... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

When placing my order I spoke to a gentleman called Ricky his knowledge on all products from Smart seal was amazing. We followed his instructions when stealing my neighbours drive and the results were... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The delivery arrives within 2 or 3 days. All the items as described. We followed the instructions on YouTube, With the help of my 2 children and the extremely warm summer weather on our side, the co... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Products are excellent and always give a great finish. Have used both patio cleaner and sealer and highly recommend. Their grout cleaner and white paint makes old tiling look like new. Customer ser... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reinigungsmittelanbieter
  2. Lieferant von Haushaltschemikalien

Vom Unternehmen geschrieben

Smartseal supply a comprehensive range of professional-grade cleaning products and sealers for external and internal hard surfaces. Catering for the domestic and commercial market, we have built up a solid reputation for quality products that can clean and provide lasting protection to driveways, patios, walls, roofs plus most internal hard surfaces. Our aim is to provide good customer service supported by expert technical advice where necessary. If you are looking to keep your home looking its best, we may be able to help. Feel free to call us and speak to one of our helpful advisors.

Vom Unternehmen geschrieben


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

10'527 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

George answered my question within 10…

George answered my question within 10 mins very efficiently and i was happy with the answer he gave me .

4. Juni 2026
Bewertung ohne vorherige Einladung
Smartseal UK Ltd-Logo

Antwort von Smartseal UK Ltd

We're so glad to hear we could assist you efficiently and that you were happy with our response! Thank you for your kind feedback.

Bewertet mit 5 von 5 Sternen

1st Class Service

I had a question about a product I was purchasing. I got an immediate reply and with additional information that saved me a considerable amount of money. The service I received from Ricky was excellent. Thankyou so much.

3. Juni 2026
Bewertung ohne vorherige Einladung
Smartseal UK Ltd-Logo

Antwort von Smartseal UK Ltd

We're so glad Ricky could assist you promptly and provide information that saved you money. Your positive feedback is truly appreciated! Christie@SmartSeal

Bewertet mit 5 von 5 Sternen

Jake was really efficient and helpful…

Jake was really efficient and helpful when I spoke to him about a business account and followed up with an email with minutes Couldbt be happier

3. Juni 2026
Bewertung ohne vorherige Einladung
Smartseal UK Ltd-Logo

Antwort von Smartseal UK Ltd

We're so happy to hear about your positive experience! We appreciate you sharing your feedback with us. Christie@SmartSeal

Bewertet mit 4 von 5 Sternen

Great products, not great courier.

Great products and really helpful customer service but let down by an awful courier firm who repeatedly failed to deliver when they were meant to, resulting in delays to the job. Would recommend, just remember to order well in advance of the date the product is required to account for the courier.

26. Mai 2026
Smartseal UK Ltd-Logo

Antwort von Smartseal UK Ltd

We can only apologise for your poor experience with our courier Nick. Thanks for your considered review. Hopefully you are happy with the product purchased for your asbestos. Regards Alex@Smartseal

Bewertet mit 3 von 5 Sternen

Properly my fault

Properly my fault, but the description of the product and its intended use didnt match my expectations.
Good service from Smartseal, without any hassle in ordering and delivery.

17. Mai 2026
Smartseal UK Ltd-Logo

Antwort von Smartseal UK Ltd

Hello Sam, we can see from our records you ordered a sample of our black limestone sealer. Sorry it did not meet your expectation. Please send a picture of the surface you are trying to treat and any additional information to contactus@smartseal.co.uk, we will try to help. Regards, Nigel@Smartseal

Bewertet mit 2 von 5 Sternen

No response of online chat and email…

I want to ask some presales questions, but the webpage online chat and email didn’t get response.

27. Mai 2026
Smartseal UK Ltd-Logo

Antwort von Smartseal UK Ltd

Hello Eagle, sorry to hear about this. Christie from our support team has been trying to reach you. Regards, Emma@Smartseal

Bewertet mit 5 von 5 Sternen

Product and service all first class.

Following my own product research of 9 years ago I chose smartseal block paving sealer for ongoing maintenance to my driveway and have used it ever since. I find the product meets all expectations, user guides (videos) are excellent and my own experience when communicating with the company personnel is very positive, they seem to be very supportive of customers. Overall I recommend this company without hesitation.

22. Mai 2026
Smartseal UK Ltd-Logo

Antwort von Smartseal UK Ltd

We are so glad to hear you've had such a positive experience with our block paving sealer for nearly a decade! It's wonderful to know our product and support have consistently met your expectations. Thank you for your strong recommendation. Sophie@Smartseal

Bewertet mit 5 von 5 Sternen

Great products (a bit expensive…

Great products (a bit expensive though). Knowledgeable staff always able to help and advise. Easy web site. Prompt delivery. Well done Smartseal.

26. Mai 2026
Smartseal UK Ltd-Logo

Antwort von Smartseal UK Ltd

We appreciate your positive feedback! We're glad you found our products and staff helpful, and our website easy to use. Kieran@Smartseal

Bewertet mit 5 von 5 Sternen

Straightforward to order

Straightforward to order. Delivery quick within 2-3 working days. Would be nice to be notified of delivery day/time if possible.
Excellent to deal with and very helpful.

26. Mai 2026
Smartseal UK Ltd-Logo

Antwort von Smartseal UK Ltd

We're so glad you found ordering straightforward and our team helpful. We appreciate your feedback regarding delivery notifications; we are always looking to improve our service. Jake@Smartseal

Bewertet mit 5 von 5 Sternen

Blockmagic

Great company to deal with, purchased dark grey Blockmagic to colour my 30 year old brindle block paving patio & path. Delighted with the result, called Smartseal a couple of times during the process and found Reece very helpfull and friendly. Had a slight issue, sent Reece a couple of photos and he called me back within 10min, great service.
Also found the online chat with Joshua very helpful before purchasing. Thanks, John

29. Mai 2026
Bewertung ohne vorherige Einladung
Smartseal UK Ltd-Logo

Antwort von Smartseal UK Ltd

We are so pleased to hear you are delighted with the results of your Block Magic purchase! It is wonderful to know Reece & Josh provided helpful and friendly service. Thank you for your kind words. Leanne@Smartseal

Bewertet mit 5 von 5 Sternen

Thank you George...

George was very helpful and knowledgable. He rang back minutes after me leaving a message. When does that ever happen!? Thank you George. Great product too. P.

30. Januar 2026
Bewertung ohne vorherige Einladung
Smartseal UK Ltd-Logo

Antwort von Smartseal UK Ltd

We're so happy to hear about your excellent experience with our team member George and our product! We truly appreciate your kind words and positive feedback. Christie@Smartseal

Bewertet mit 5 von 5 Sternen

They answer the phone and if they can’t answer your query they know a resource who can

The customer service was fantastic Leanne who took my call couldn’t be more helpful regarding this unfamiliar product…..top rate service thank you

1. Juni 2026
Bewertung ohne vorherige Einladung
Smartseal UK Ltd-Logo

Antwort von Smartseal UK Ltd

We're so glad to hear Leanne provided such helpful service with your product. Thank you for your wonderful feedback! Sophie@Smartseal

Bewertet mit 5 von 5 Sternen

Oil stains on block drive

Does the job. Lifted the oil stains from my block drive. Left it clean.

28. Mai 2026
Bewertung ohne vorherige Einladung
Smartseal UK Ltd-Logo

Antwort von Smartseal UK Ltd

Thank you for your feedback on our Premium Oil & Grease Stain Remover, we are very glad to hear it has removed the oil stain. Christie@Smartseal

Bewertet mit 5 von 5 Sternen

Excellent Customer Service

Had a problem with a sealing brush which had to be replaced due to a manufacturing error. The 5 star review is for the aftersales service (Leanne) who arranged a replacement brush head promptly and efficiently.

1. Juni 2026
Bewertung ohne vorherige Einladung
Smartseal UK Ltd-Logo

Antwort von Smartseal UK Ltd

We are so glad our aftersales service could promptly resolve the issue with your sealing brush. Your satisfaction is very important to us. Thank you for your feedback Christie@Smartseal

Bewertet mit 5 von 5 Sternen

Drive sealant

I find Smartseal a very good company,second time using them, however disapointed with the carrier used, took 6 days to arrive and so missed the window of good weather that was necessary ,however recieved a message of apology for the delay from Smartseal, and will definitely use them again.

25. Mai 2026
Smartseal UK Ltd-Logo

Antwort von Smartseal UK Ltd

We appreciate your continued business Robert, we're sorry to hear the delivery delay by our courier impacted your plans. Our apologies. Regards, Emma@Smartseal

Bewertet mit 5 von 5 Sternen

Great service provided by Ricky and the team.

Great service provided by Ricky and the team. Very knowledgeable taking the time to identify the right treatment for my imprinted concrete drive. Very pleased with the whole process from service to delivery time and the quality of products.

Many thanks.

18. Mai 2026
Bewertung ohne vorherige Einladung
Smartseal UK Ltd-Logo

Antwort von Smartseal UK Ltd

We're so pleased to hear you had such a positive experience Ricky and our products. It's wonderful to know we could help you find the right treatment for your imprinted concrete drive. Thank you for your kind feedback! Kieran@Smartseal

Bewertet mit 4 von 5 Sternen

Very good. Would recommend but watch video.

Everything was delivered on time with no fuss. Nothing on the website said the colour should be added to the mat not silk which the tub states & I bought silk. I should also have watched the video about amount of colour to add. Luckily I didn't overdo it by much. .

14. Mai 2026
Smartseal UK Ltd-Logo

Antwort von Smartseal UK Ltd

Hopefully everything was ok with the imprinted concrete sealer and colour Tony. Thanks for your review. Regards, George@Smartseal

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr