I’ve been using Skyscanner for flights for about 5 years now and overall I’m very happy with it. The site and app are clear and easy to use — it’s always been straightforward to compare options and... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Many rates are wrong when entered all information at partner sites finally getting message stating that the rate has changed. Also, I booked ticket with Gotogate listed in skyscanner but it took more... Mehr ansehen
Unternehmen hat geantwortet
I like the filters that helped me narrow down the flight options and pick the timings that suite me. In terms of fares, taxes, fare rules, baggage allowance, etc. the information was clear and helpf... Mehr ansehen
Dear sir Skyscanner is a great service company this is my first time to book my flight ticket through Skyscanner, but my experience is that they are very reliable, so I urged all customers to book... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Skyscanner compares cheap flights, hotels and car rental options from more providers than anyone else, helping you save more with Skyscanner.ae
Vom Unternehmen geschrieben
Kontaktinformationen
Vereinigtes Königreich
- skyscanner.ae
4.4
Hervorragend
925 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy to use and reliable for flights
I’ve been using Skyscanner for flights for about 5 years now and overall I’m very happy with it.
The site and app are clear and easy to use — it’s always been straightforward to compare options and find good deals. I recently booked my flight to Turkey in August through them without any issues.
The only downside is that some less trustworthy or scam-looking sites sometimes appear in the results, which can be a bit frustrating. I usually stick to the well-known airlines and booking platforms to avoid any problems.
Apart from that, Skyscanner has been reliable for me over the years and I’ll continue using it for flights.
20. April 2026
Such a good experience overall.
23. Oktober 2026
No refund from Flight network on my…
No refund from Flight network on my ticket booking for DUBAI - BALI in MARCH 2026 - after keeping me waitn for 4 months the FLIGHT NETWORK is refusing to give my refund even after GARUDA Airline code sharing with EMIRATES Airline has issued the refund due to flight cancelation - my friends have all got the refund as we had done group booking but only i had doen thru FLIGHT Network as i had joined the group for the trip late.
31. März 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Your flight prices are no where…
Your flight prices are no where compared to other online bookings
17. Oktober 2026
Antwort von Skyscanner
Hello Jagdeesh,
My name is Emelyn, and I work in the Support team here at Skyscanner. Thank you for taking the time to share your feedback.
I'm sorry to hear about your experience while searching for flights on our website.
We do our best to help travellers find great flight deals by comparing offers from different airlines and travel providers. While we regularly update the prices displayed on our platform, flight prices and availability can change quickly, and we rely on the information provided by our travel partners.
That said, price accuracy is really important to us, and we have dedicated teams continuously working with our travel partners and improving our technology to make the information we display as reliable and up to date as possible.
If you've experienced any price differences while using Skyscanner, we'd encourage you to get in contact with us through our contact form: https://help.skyscanner.net/hc/en-gb/requests/new. Our team will be happy to look into this further.
We appreciate your feedback and look forward to hearing from you.
Kind regards,
Emelyn
Many rates are wrong when entered all…
Many rates are wrong when entered all information at partner sites finally getting message stating that the rate has changed. Also, I booked ticket with Gotogate listed in skyscanner but it took more than 24 hours and at least 10 followups to get my original flight ticket. So trust issue is there and delay in fulfillment is creating more stress.
17. Oktober 2026
Antwort von Skyscanner
Hello Shebin,
Thank you for taking the time to leave a review and share your feedback.
I am sorry to hear that you experienced a price change after entering all of the details on the travel provider's site after finding your flights on Skyscanner.
To provide some context, as a travel search engine, Skyscanner does not set the prices shown on our platform. Instead, the data for prices and availability are provided to us directly by the airlines and travel agents, and we display this on their behalf.
We strive to ensure the information shown is the most accurate and up-to-date. However, it is worth mentioning that flight prices are dynamic and can change rapidly, even in the time it takes to complete the booking process.
Whilst I understand you may have already booked your flight, we would be keen to look into this further. To help us do this, could you please contact our Support team using the link below with the details of your search when you experienced the price change.
https://help.skyscanner.net/hc/en-gb/requests/new
We are also sorry to hear about the delay you experienced in receiving the flight ticket from Gotogate. For background information, when bookings are made with online travel agents, such as Gotogate, they have to confirm the booking with the airline before they are able to confirm the booking and issue the tickets to the customers. Whilst this is usually quite a quick process, it can sometimes take up to 24-72 hours.
Please be assured that we continuously monitor and evaluate the performance and service of our travel providers, and the feedback we receive from our users plays an important part in this.
I hope we have been able to provide some further clarity. Thank you once again for your feedback.
Kind regards,
Tegan
Okay
Akbar travel was the one i booked a ticket from.
Although their response was okay but they increased a promised price on first page !
7. Oktober 2026
Antwort von Skyscanner
Hello there,
Thank you for taking the time to leave a review and share your experience of booking with Akbar Travels after finding the flight option on Skyscanner.
Whilst I am pleased to hear that you were able to contact Akbar Travels directly, I am sorry to hear that the price increased during the booking process on their site.
For background information, as a travel search engine, Skyscanner does not set or control the pricing shown. Instead, we receive this data directly from the travel providers and display this on their behalf. Flight prices are also dynamic and can fluctuate based on demand, seat availability, and airline pricing strategies, for example. However, there can sometimes be technical reasons behind a change in price.
Price accuracy is very important to us, and we take feedback like this very seriously. To help us look into this, please contact our Support team using the link below with further details about your search and booking. Our team can then review this and help you as best as they can.
https://help.skyscanner.net/hc/en-gb/requests/new
I hope this helps clarify. Thank you again for your feedback.
Kind regards,
Tegan
Very bad service
6. Oktober 2026
Antwort von Skyscanner
Hello Ahm,
Thank you for taking the time to share your feedback. I’m sorry to hear this.
We’d really appreciate it if you could share more details with our team and let us know how we can help. You can contact our Support team through this webform: https://help.skyscanner.net/hc/en-gb/requests/new. We’ll then follow up with you as soon as possible.
For context, as a travel search engine, we don’t have access to bookings completed after leaving our platform. If you experienced an issue with a booking, please share the relevant details in your request, as well as the name of the company who charged you, so our team can assist you.
Thank you again for sharing your review, and we hope to hear from you soon.
Best regards,
Vicky
Booking was easy on China Airlines
Booking was easy on China Airlines, unfortunately I can’t very my flight with the booking number provided on their website.
Why is that?
5. Oktober 2026
Antwort von Skyscanner
Hello,
Thank you for taking the time to share your booking experience with our third-party partner, China Airlines. We're sorry to hear you're unable to access your booking on the airline's website.
To give some context, Skyscanner is a travel search engine that helps find the best offers on flights, hotels and rental cars. Once you’ve found what you're looking for, you’re redirected to the travel provider's site, where you make your booking directly. Unfortunately, Skyscanner doesn't have access to your bookings made after leaving our site. However, we'll do our best to support you.
If you fill out our Contact form with your booking details at the link below, a member of our Support team would be happy to follow up with you directly and advise on the next best steps.
https://help.skyscanner.net/hc/en-gb/requests/new
Thanks for your understanding, and we hope to hear from you soon.
Kind regards,
Bea - Skyscanner Support
good services
29. September 2026
excellent comparision of sites
2. Oktober 2026
Subject Urgent Complaint: Unable to Verify Ticket / No Confirmation or Cancellation Support – PNR ZCMZZL2M
I am writing to raise an urgent complaint regarding a flight booking made through your website.
Booking Details:
- PNR: ZCMZZL2M
- Payment Date: 26 September 2026
- Issue Date: 26 September 2026
- Currency: AED
- Passenger: Mrs. SANDHYAMOL THANKACHAN
- Date of Birth: 17 July 1989
We are currently facing a significant issue with this booking. Despite having made the payment and received the booking details, we are unable to independently verify the authenticity and current status of the ticket using the provided PNR.
We are also not receiving clear or timely confirmation regarding the booking, and we have been unable to obtain proper assistance regarding the cancellation and refund options.
This situation has caused us considerable stress and inconvenience, particularly because we need to know whether the ticket is genuinely confirmed and what options are available to us if we decide to cancel it.
We therefore request that you urgently:
1. Confirm whether the ticket is genuine and fully confirmed with the airline.
2. Provide us with the airline's booking reference/PNR and ticket number, if different from the booking reference provided by MyTickets.ae.
3. Confirm the current status of the booking directly with the airline.
4. Explain the cancellation options and exact refundable amount available if we cancel the ticket now.
5. Confirm whether any cancellation charges, service fees, or other deductions will apply.
6. Provide us with a copy of the official e-ticket/booking confirmation issued by the airline, if available.
7. Explain why we have been unable to verify the booking and why we have not received clear confirmation or support despite making payment.
We would appreciate an urgent response, as the delay in receiving clear information is causing us significant inconvenience and may affect our ability to exercise any applicable cancellation or refund rights within the permitted timeframe.
Please treat this as a formal complaint and provide a clear written response with the booking status and available cancellation/refund options.
We look forward to your prompt resolution.
Kind regards,
Sandhyamol Thankachan
PNR: ZCMZZL2M
30. September 2026
Antwort von Skyscanner
Hello Sandhyamol,
Thanks for taking the time to share your experience with us. We are sorry to hear about this.
As a travel search engine, Skyscanner doesn’t handle bookings directly, so we don’t have access to MyTickets.ae’s booking system or your booking details. However, we’d like to look into this further and see how we can help.
Could you contact our Support Team directly using the link below?
https://help.skyscanner.net/hc/en-gb/requests/new
Once we've heard from you, we can raise this with MyTickets.ae and ask them to clarify the status of your booking and get back to you to advise further.
Kind regards,
Claire - Skyscanner Support
GOOD RATE EASY PROCESS
26. September 2026
It's nice service
3. Februar 2026
Very Nice and easy
28. September 2026
They are not as before
They are not as before, as most of the sites they have are changing prices at the checkout and they are happy with such providers and not removing them from their portal. Their integrity are stained with such ones
30. April 2026
Antwort von Skyscanner
Hi Nader,
Thank you for sharing your honest feedback, and I'm sorry to hear that your experience with Skyscanner hasn't been as good lately, especially due to multiple price increases at checkout.
As a travel search engine, we don't set or control prices ourselves. Instead, we display the prices that our partners share with us in real time. While prices can change frequently with availability and demand, among other factors, it may sometimes happen that there are technical issues in how this information is communicated to us.
Your experience is our top priority, and although we don't set prices, our team always strives to display the most accurate and up-to-date information. That's why we're always keen to investigate fully what may happen when a traveller notices a price difference, so we'd really like to look further into the offers you were interested in.
If you could share as many details as possible with our team using this contact form, one of our agents will be back in touch as soon as possible to help: https://help.skyscanner.net/hc/en-gb/requests/new.
Thank you again for taking the time to bring this to our attention, and we hope to hear from you soon.
Best regards,
Vicky
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.