Following a purchase of 3 bottles of the mousse, I had to contact customer service as all 3 were faulty, one came out as a thin liquid, not mousse and the other two pump action was very difficult to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Placed my order and monies were taken on Mon 24th August. Expected delivery by Friday 28th August. Checked tracking which showed there was an issue. Contacted Skin and Tan who said my package was dama... Mehr ansehen
Amazing company, amazing products. I’ve had several different tanning bottles from skin & tan and they’ve all been brilliant! No streaks, no nasty smell and looks natural. I had an issue with my deliv... Mehr ansehen
Had my parcel returned by Evri got in touch with skinny tan by email. Responded straight away product had been returned damaged by Evri .They sent out replacement package asap and kept me updated ti... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Skinny Tan - self tanning & salon-quality spray tan solutions that instantly bronzes with the highest quality natural tanning products.
Kontaktinformationen
B66 1BY, Australien
- skinnytan.co.uk
4.2
Gut
744 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Purchased a week ago, no update
Placed an order a week ago for some items as a birthday present and have received no update from the company on the status of the order. The courier tracking information just shows this as with the sender. Pretty poor online buying experience. Thankfully I bought well ahead of time so I have a few weeks before the item is needed.
25. Oktober 2023
Antwort von Skinny Tan
Hi Glen,
Thank you for your feedback and we would like to extend our sincerest apologies for the delivery delay that you have experienced with this order.
Rest assured that we will have this checked with the courier as it's showing on our system that this has been fulfilled immediately on our end. Our Customer Support Team will reach out to you ASAP once we have received a response from the courier.
We truly appreciate you taking the time to give your honest review and giving us a chance to help you with this order.
Regards,
Skinny Tan Team
Not natural looking tan
Enhances age spots wanted a natural looking tan but leaves skin patchy and darker where skin tone is uneven.
24. September 2023
I put a hair band on my hair to keep it…
I put a hair band on my hair to keep it off my face, while I sprayed it on , I don't know why but down both sides of my hair turned bright orange, I tried my purple shampoo, even went blonde shade darker , that was 3 weeks ago ,and it's still orange !!!
13. September 2023
Bewertung ohne vorherige Einladung
Still waiting for delivery from Evri
Still waiting for delivery from Evri. Over a week now and no communication.
25. September 2023
Antwort von Skinny Tan
Hi Kate,
Thank you for your feedback and we would like to extend our sincerest apologies for the delivery issues that you had to go through.
Rest assured that we will have this checked with the courier as it's showing on our system that this has been fulfilled immediately. Our Customer Support Team will reach out to you ASAP.
We truly appreciate you taking the time to give your honest review and giving us a chance to help you with this order.
Best,
Skinny Tan Team
Best tan ever
Best tan ever. Had an issue with delivery where the tan had burst all over the envelope, contacted customer service and they sent out a replacement. Fantastic customer service. Thank you
25. September 2023
Prompt delivery
I like how I’m kept informed of shipping date and arrival date. Quick and excellent service.
24. September 2023
Easy to place order
Easy to place order, very quick delivery.
Amazing product, maybe alittle on the expensive side. But still worth a 5 🌟
24. September 2023
Caused an awful taste in my mouth
The tan was ok and it doesn’t smell awful but like another reviewer when using the mouse on my face I experienced a foul metallic taste in my mouth.
The second time I applied the tan I used Vaseline as a barrier and avoided applying next to my lips but the same still happened. I’ve used lots of tans in the past and never experienced this before will return to buying Bondi Sands & St Tropez.
The reply said it was an isolated batch but if it’s still happening 2 years later it can’t be an isolated batch.
Update- someone has been in touch and replaced the product, thank you.
8. September 2023
Bewertung ohne vorherige Einladung
Antwort von Skinny Tan
Hi Julie,
Thank you very much for sharing your feedback with us. We are truly sorry to hear about your experience.
We would like to get some more information about what product you are referring to and so we can further investigate what has caused this. Our Customer Support Team will be more than happy to assist you with this if you can reach out to us at info@skinnytan.com.
Once again we are very grateful for the time you took help us with your feedback
Thank you.
Skinny Tan Team
Love skinny tan
24. August 2023
Antwort von Skinny Tan
Hi Sally,
We are so happy to hear how much you love Skinny Tan!
Thank you so much for taking the time to share your review with us.
Cheers!
Skinny Tan Team
This is the best tan I've ever used
This is the best tan I've ever used. It's amazing as great colour, smells okay, easy to apply. Never streaky. Always do great deals so brill prices. Very good customer service and arrives quickly. I get compliments all the time and asked for the link
24. August 2023
Antwort von Skinny Tan
Hi Kim!
Thank you for the glowing review!
We are grateful for your kind words and super pleased to know that you are loving Skinny Tan and have great experience with our Customer Support.
Look forward to hearing again from you!
Best,
Skinny Tan Team
Coconut water Best tanning spray I have ever used
I love the coconut water tan I have tried the others but for me this one is the best
24. August 2023
Antwort von Skinny Tan
Hi Margaret,
We are so happy to hear how much you love the Coconut Water Mist!
Thank you so much for taking the time to share your review with us.
We truly appreciate your feedback and are always striving to improve our products and services for our loyal customers like you!
Cheers!
Skinny Tan Team
I still haven’t received my products
I still haven’t received my products. I have informed you of this but on both occasions I am unable to read your return email. So very disappointed
24. August 2023
Antwort von Skinny Tan
Hi Dominique,
Thank you for your feedback and we would like to extend our sincerest apologies for the delivery issues that you had to go through.
Rest assured that we did receive your email and also have responded to you. We hope you have received it. Also please note that we have already flagged this with the courier and our Customer Support Team will continue to update you re this delivery. It would also be great if you can save our email address on your Contacts List to ensure our response doesn’t go to your junk mail. info@skinnytan.com
Again we are truly sorry for the frustrating experience and inconvenience this has caused you and we thank you for the patience you have extended.
Regards,
Skinny Tan Team
Used to be my go to tan but definitely not as good now
Used to be my go to tan but I don't know if they have changed to formula of their wonder serum, bought some from boots the other week and it seems to be very streaky and didn't really leave much of a tan even after 8 hours. Also I've only used it 3 times and it's already run out! Total rip off, it's really put me off buying it again
22. August 2023
Bewertung ohne vorherige Einladung
Antwort von Skinny Tan
Hi Emily,
Thank you for sharing your experience with us and we are so sorry to hear it did not work for you.
We always advise to use a mitt to help apply and buff in the majority of our products, which will help eliminate streaking and reveal a uniform glow. If the tan starts to streak when applying, this should be because it comes with a colour guide built in, which should be washed away after developing to reveal a streak free result beneath.
We definitely would want to assist you further if needed, please do reach out to us at info@skinnytan.com and our Team will be more than happy to help you anyway we can and see how we can assist you get the most out of your tanner.
Thanks once again for taking the time to share your feedback with us and we look forward to hearing back from you.
Best,
Skinny Tan Team
Fantastic product.
Ive tried dozens of fake tans over the years and Skinny Tan Whip is the first one to give me a lovely, streak free tan. Smells good too. I’m over the moon!
11. August 2023
Bewertung ohne vorherige Einladung
Antwort von Skinny Tan
Hi Annette,
We are so happy to hear how much you love the Skinny Tan Whip!
Thank you so much for taking the time to share your review with us. We truly appreciate it!
Cheers!
Skinny Tan Team
Very happy with the self tan and every…
Very happy with the self tan and every day tan. Great easy application. Loved the back applicator for hard to reach places. Would have been 5 stars but I didn't like the facial drops but I will try using it again with less drops and more moisturiser.
23. Juli 2023
I still haven't received my order 😕
24. Juli 2023
Antwort von Skinny Tan
Hi Paula,
Thank you for your feedback and we would like to extend our sincerest apologies for the delivery issues that you had to go through.
Rest assured that we have submitted a dispute with the courier regarding this specific delivery and we are monitoring progress of this. Our Customer Support Team has reached out to you with regards to your order as well.
Once again, thank you for your feedback. We truly appreciate it.
Best,
Skinny Tan Team
Absolutely awful stuff !
Absolutely awful stuff !. I put it on the top half of my body and washed it straight off !!!
24. Juli 2023
Fantastic streak free tanner
Speedy delivery and as always amazing gradual tanner with no streaks
23. Juli 2023
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