Had some delivery issues with UPS damaging the product - reached out to SIP directly and was instantly helped - parts showed up next day no issues - great service - can get on with my project now :-)... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Parcel of quite high value delivered to the wrong place, however, Lina their customer service lady went above and beyond and we were reunited with our goods in a matter of hours
Unternehmen hat geantwortet
The table is great. The motor is powerful. Cast top is very precise. The only reasons for not giving 5* is the fence is only connected at the front so the precision is not perfect every time. A fence... Mehr ansehen
Unternehmen hat geantwortet
Well it's called trustpillot and I trust the SIP as a welding machine brand, I bought the SIP plasma cutter from Amazon, then registered for my warranty with them, so no problems or anything so far.
Unternehmen hat geantwortet
Unternehmensdetails
- Industrieanlagenanbieter
- auch in
- Großhändler für Kfz-Werkstattausrüstung
- Landmaschinenhersteller
- Lieferant für Schweißgas
- Lieferant von Druckluftwerkzeugen
- Schweißbedarf
Über SIP Industrial Products Ltd
Vom Unternehmen geschrieben
For over 57 years, SIP Industrial Products Limited has been a flagship supplier of high-quality machinery and equipment to the ever-growing engineering, construction, automotive and agriculture marketplaces.
As an ISO 9001 approved machinery specialist, SIP offer customers quality, value and choice, ensuring they have the optimal product for the task in hand.
The product range comprises 12 categories, including: Air Compressors & Tools, Automotive & Lifting Equipment, Boosters, Chargers & Starters, Cleaning Equipment, Climate Control, Power Generators, Heaters, Landscaping Tools, Metalwork, Water Pumps, Welders & Woodworking Machines.
Check out the full range
Kontaktinformationen
SIP Industrial Products Ltd, Gelders Hall Road, LE12 9NH, Shepshed, Vereinigtes Königreich
- 01509 500500
- sales@sip-group.com
- sip-group.com
SIP Industrial Products Ltd
4.8
Hervorragend
483 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Sip petrol lawnmower
Excellent delivery which arrived quickly. Only let down by poor communication. When I phoned to ask why tracking had not been provided as expected, they were repeatedly unavailable and response to my email was very slow. Item arrived unexpectedly within hours of a reply which did not provide accurate information.
Brilliant lawnmower however. I would buy from SIP again.
25. April 2026
Antwort von SIP Industrial Products Ltd
Hi Catherine, thank you for your 4* Review. We’re really pleased to hear that you’re happy with the lawnmower.
However, we’re sorry to learn that your experience with our communication didn’t meet expectations. That’s certainly not the level of service we aim to provide.
We appreciate you bringing this to our attention, and we’ll use your comments to improve how we keep customers informed about their orders.
It’s great to know you’d consider purchasing from us again, and we look forward to providing you with a smoother experience next time.
All the Best,
Team SIP.
Simple fast and reliable.
30. April 2026
Antwort von SIP Industrial Products Ltd
Thank you Ted for your 5* Review. It is appreciated.
Kind Regards,
Team SIP.
Great service and speedy resolve.
Great service, excellent support, and a speedy resolution.
28. April 2026
Antwort von SIP Industrial Products Ltd
Thank you Paul for taking the time to leave us a 5* Review. It is appreciated.
Please do not hesitate to contact us in the future if needed.
Kind Regards,
Team SIP.
Good hoover
Had Sip products before so was happy to go with this 50l vacuum.
Arrived quickly and was well packed. Easy to assemble and works well as a dust extractor which was my reason for purchase.
4 stars because my only down side is the length of hose which could do with being a bit longer and made of a more flexible plastic.
Had one many years ago which had longer hose and more flexible.
18. April 2026
Antwort von SIP Industrial Products Ltd
Thank you Paul for your review and for choosing SIP again. We’re delighted to hear that your vacuum arrived quickly and is performing well.
We also appreciate your feedback regarding the hose length and flexibility, which has been passed on to our Product Development Team, as customer's comments like yours are invaluable.
Thank you again for taking the time to share your experience.
Kind Regards,
Team SIP.
Sorted out problem quick and efficiently
19. April 2026
Antwort von SIP Industrial Products Ltd
Hi Steve, Thank you for your feedback. Good to see we resolved your issue quickly.
Should you need any further assistance, please do not hesitate to contact.
Kind Regards,
Team SIP.
Very lovely staff
Very lovely staff, very helpful. I am really appreciate thank you very much.
17. April 2026
Antwort von SIP Industrial Products Ltd
Hi Barham, thank you for your 5* Review. It is appreciated. Please do not hesitate to get in touch if you need anything else.
Kind Regards,
Team SIP.
Prompt and efficient response to my…
Prompt and efficient response to my enquiry.
(Thanks Rob)
20. April 2026
Antwort von SIP Industrial Products Ltd
Thank you for taking the time to leave a 5* Review. It is good to see that Rob dealt with your query quickly. We will pass this on to him.
Please do not hesitate to contact us if needed in future.
Kind Regards,
Team SIP.
I would like to thank A member of your…
I would like to thank A member of your staff (Nachi Patil)
Who's response helped me immensly in organising the repair of my ZIP Medusa Generator as I live here in Ireland.My Generator is vital to me has we experience
Outages a few times a Year .sometimes maybe only an hour or so .but I am on a Oxygen concentrator 24/7.
Thank you very sincerely.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von SIP Industrial Products Ltd
Hello Terry, thank you very much for taking the time to share your experience with us.
We are very glad Nachi was able to assist you when it mattered most, and his support made such a meaningful difference to you.
If there is anything further, we can do to support you in the future, please do not hesitate to get in touch.
Wishing you all the very best,
Team SIP.
Rob was very helpful and knowledgeable
Rob was very helpful and knowledgeable, got my problem sorted super quick, great!
17. April 2026
Antwort von SIP Industrial Products Ltd
Thank you so much for your 5* Review. We are really glad to hear Rob was able to help you efficiently. We will pass on this feedback to him.
If you need anything else, please do not hesitate to contact us.
Kind Regards,
Team SIP.
Antwort von SIP Industrial Products Ltd
Thank you James, for your review. Appreciated.
Kind Regards,
Team SIP.
Easy to complete
16. April 2026
Antwort von SIP Industrial Products Ltd
Hi David, thank you for your review and glad that we were able to assist.
Kind Regards,
Team SIP.
A problem that I had with a product
A problem that I had with a product, was acknowledged immediately by Nancy, was then dealt with by Rob and the issue resolved within the hour, very impressed with the outcome.
Many thanks 🤩
14. April 2026
Antwort von SIP Industrial Products Ltd
Always happy to help, Phil. Thank you for your feedback. Please do not hesitate to contact us in the future if needed.
Kind Regards,
Team SIP.
Excellent service
Excellent service, can’t fault the help I had from Josh regarding the welding torch I needed. Clear, concise and the information i asked for and was provided was exactly what was needed.
If I could buy him a brew and some biscuits I would
13. April 2026
Antwort von SIP Industrial Products Ltd
Thank you so much Jon, for your review. Josh will be over the moon with your comments when we pass this on to him.
Please do not hesitate to contact us if needed in the future.
All the Best,
Team SIP.
Antwort von SIP Industrial Products Ltd
Thank you Alan for your review. Please do not hesitate to contact us if you need further assistance.
Kind Regards,
Team SIP.
Antwort von SIP Industrial Products Ltd
Thank you Carole, for your 5* Review. It is appreciated.
Kind Regards,
Team SIP.
Antwort von SIP Industrial Products Ltd
Thank you Lee, for your 5* Review. Appreciated.
Kind Regards,
Team SIP!
Rob ticked every box
Rob ticked every box.
Good traditional (but no so common these days ) customer service and then some !
Thank you Rob for your help
31. März 2026
Antwort von SIP Industrial Products Ltd
Thank you Larry, for the 5* review. We're glad to have been able to help and will pass on your thanks to Rob.
Kind Regards,
Team SIP.
Updated Review
I own a SIP TP550 pressure washer that I have had for around 3 years. The recoil unit used to start the washer failed while starting, rendering the unit unusable.
After my initial review, SIP Industrial Customer Services Manager did reach out to me to see if they could resolve the spares issue for my pressure washer.
This has been completed, and I have the unit back working.
SIP is currently reviewing their internal processes and parts-stocking policies to help prevent situations like this in the future.
So for me, this has been a better than expected outcome, and SIP has stepped up to help a customer.
I will continue to use SIP for their products as I have renewed faith in their customer services and spares support.
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von SIP Industrial Products Ltd
Hello Martyn,
Thank you for taking the time to share your feedback. We are very sorry to hear about the difficulty you have experienced in sourcing a replacement part for your machine.
We would like to reassure you that we currently stock over 94,000 parts and spares in our warehouse. Unfortunately, on this occasion, we were unable to fulfill your specific request, which we understand is frustrating.
We also recognise that the guidance you received did not meet your expectations. Your comments regarding our after-sales support have been noted and will be shared internally, as we are continually working to improve our service.
Our Customer Service Manager has reached out to you directly via email, as we are actively exploring alternative options to help resolve this matter.
Thank you for your patience and understanding.
Kind Regards,
Team SIP.
I needed help with a repair
I needed help with a repair and the chat line were right on it. Great service .Thanks to Rob my problem was sorted.
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von SIP Industrial Products Ltd
Thank you for the 5* review, James! We're glad to have been able to help quickly and will be sure to pass on your thanks to Rob.
Team SIP
SIP 7 ton vertical log splitter
Delivery within 3 working days, item was well packed the whole process was seamless. My 7 ton log splitter is great quality, easy to assemble,it runs quietly and is very efficient when using the ram return restrictor.
26. März 2026
Antwort von SIP Industrial Products Ltd
Thank you for your 5* review, Peter! We're glad to hear that you're pleased with your new log splitter.
Team SIP
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.