SIP Industrial Products Ltd Bewertungen 

i made a general enquiry over fuse ratings on an older sip charger no longer made. Rob got back to me with the only information he had on record. very helpful.. many thanks for his time on the matter

Simple and efficient service and a website that supports the product.

Great speedy delivery. Perfect

Fast response

Excellent customer service can highly recommend

Very fast response and the issue was sorted through to completion with great communication!

Well built very pleased with the product

Goods ordered by telephone from information on the website. All was fine. Payment arranged easily, but things went wrong with the delivery. Next day was offered and accepted, but no mention was made of complications if the weight was a bit too heavy for DPD. After a few more missed pickups and deliveries, despite my staying in all day, DX finally delivered on day 4 after the order. Compensation was offered in the form of free delivery but that had already been offered at time of purchase. Product is excellent but the delivery efficiency really marred the experience.

The human touch, no bots. It’s nice to deal with a friendly and knowledgeable person on the other end of the conversation and in addition my query was acted on in an outside of the box manner. I will have the part I asked for, even though my machine is obsolete. 10 out of 10 to SIP Industrial Products Ltd.
John

The helpful service that you gave me as this machine was .for an older model .But found that old part was in good working order .when I tried the old part it worked ok ,but wont be able to send new part back now .

Contacted through message link regarding support for a machine we are refurbishing. Customer service replied next day with all the information I needed. Thankyou

I had a great experience with SIP. They fixed the issue with my compressor quickly and professionally. The team was knowledgeable, helpful, and kept me informed throughout the process. The compressor is now working perfectly. I really appreciate their excellent service and would definitely recommend SIP to anyone looking for reliable repairs.

A great service, product arrived safely, well packaged and no transit damage.

Very helpful response to my spare enquiry, that will enable us to get our morticer up and running with the minimum fuss.

Me and my wife bought a very exspensive screw compressor. It’s came with motor faults and codes from new. Was sent back iwas told codes can’t be delete well it’s not a fault free new machine we payed for motor went within 70hours use it was repaired Imade it very clear idid not want this machine back due to the faults. They sent it back Ayear later same issue this time blowing oil every where inside the machine all over the floor I checked if best ICould air filter has exploded with pressure of oil coming out. Of the intake. Machine would.not shutdown. Just kept beeping throwing 00047 code and 00007 They promise to send an engineer down with loan compressor and said if they can not fix it on the spot they would give me the loan one of the same type but needed. Help getting it off the van. I cancelled all my work shut down loaned a lift and had a forklift at my disposal. They did not turn up instead a courer with a small box on a pallet not having aclue what was going on. Inever seen of herd from anyone after this months went by ihad to buy a small compressor to get me by. Ithen rang. Them again it was picked up aloan compressor given not big enough of suitable for my body repair busness. They then try to void my warrentee saying its user error. Sent pictures of dust also clean oil in a pot with bits of paint dust in like it had been placed purposely I’ve had several mechanical engineers attempt this and my self. If a machine is failing because of intake of paint dust the oil will be ingulfed. This was Tryed over and over. The machine had sat coverd in oil for months unused only switch on to get fault codes for sip to get them to pull there finger out the. Told every Time Machine has to run 4 hours minum no exceptions so beeping alarm for four hours would not shut off on screen so had to be turned off via isolator on wall. In this tine it’s doing damage. To the machine not mentioned machine sat there collecting dust. Waiting to be fixed. The fault that orginaly acured. After 70hour repeating motor failure as a crank case would pressurise blow oil out the intake to point it split the filter. After months left. Abit of dust. In the imaged they sent oil was clean as a wistle witch proves my point the machine is not failed because of particles intake as oil would be black brown this was. Not they. Also sent me a picture of. A small leak witch died not spear to be my machine there are no orange panels on my machine it’s marked. Fuel leak the machine is electric and oil. They trying to exstort 800 pounds out of us for oil an air filter and oil filter. Not a repair no diagnosis of motor failer then on top saying my air connector is damaged it’s brand new was not damaged when placed on palet On top of this Nancy had made personal issue of disability’s. ADHD autism brain injury iget stressed and swear apologising for this but can not contain it under stress made her aware of she keeps addressing. It will agitate the issue more. I asked her if she understans mechanical she is sales so stated iwant to speak to the organ grinder nog the monkey I’ve had enough she Tryed to use this a a racial slur I’m not white. My self every party of my exspernce had been hell 5k down on compressor not mention a full repair destroyed when it went wrong midway through. Months off work Will this ever end

Now ontop of this iget a reply slandering me defamation of caricature no threts were made and no abuse adisbilty causing issues due to lack of understanding ignorance direct discrimination there we go your staff Nancy discriminate wind the situation up then play victim when she was made fully aware of this before hand. And it is fact I’ve not left anything out broken down into more simple terms sip continues rip off customer selling them less then new machines when they paid for new faulty machines

Brilliant thanks

Quick delivery and product in stock easy buying process.

I will say i need to keep tightening the screws because they are getting loose.

Item ordered through Amazon but company very quick to respond. Excellent communication and very quick next day delivery. I have left reviewing until assembly and testing of product which I am very happy with. Only slight problem was a broken throttle lock button but I have hopefully managed to fix it. Would highly recommend SIP.

Great Company with top quality products.
On the small occasion there is an issue, they deal with professionally and quickly.

Contacted SIP regarding a manual for a product they no longer sell. Rob replied quickly with a PDF copy of the manual he has sourced from the archives.
Very happy with the service I received.