simply swim Bewertungen 

4'080
TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Quick delivery. Price very reasonable. Although a little tight i found it pulls everything in. Still need to go swimming in it. Very nice quality and looks expensive.

Bewertet mit 4 von 5 Sternen

Overall great experience in ordering and getting the product. Minor improvement with ordering by making it very clear that if not a lens replacement but a new full solution, you need to order two unit... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Simply Swim have great pictures with good descriptions of each item, their Zoggs range have lovely attractive swimsuits that fulfil my requirements. My navy ruched front Martinique suit is very comf... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Not often I write a review ,but the customer service I received from simply swim was fantastic. Daughter just moved to uni halls in Scotland and needed new bag. I was worried about send to university... Mehr ansehen

Unternehmensdetails

  1. Bademodengeschäft

Vom Unternehmen geschrieben

One-stop online swimwear and swimming equipment store for men, women and children. Stocking big name brands such as TYR, Nike, Speedo and Zoggs.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

4080 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.4

Alle Bewertungen

(4'080)

85 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Easy to order and always arrives as…

Easy to order and always arrives as stated. Very good variety for all ages. I have ordered many different products from Simply Swim and have been very happy with them.

5. August 2022
Bewertung ohne vorherige Einladung
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Antwort von simply swim

Hello Mrs Knox,

Thank you for your review.

We are so pleased to hear that you are happy with our service and appreciate your return custom!

We hope you continue to enjoy your items and we look forward to being of service to you again in the future.

Thanks again for your very kind review,

The Simply Swim Team

Bewertet mit 5 von 5 Sternen

I haven’t ordered for some time but I…

I haven’t ordered for some time but I have always been pleased with the swimsuits purchased. Also the prescription swimming goggles. Excellent value for money.

14. September 2022
Bewertung ohne vorherige Einladung
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Antwort von simply swim

Hello Susan,

Thank you for your review.

Though there may have been some time since your last order, we really appreciate your feedback and enjoy hearing from our customers.

We are very pleased to hear that you are happy with your items and with the service we offer, we look forward to being of service to you again in the future.

Thanks again for taking the time to leave us a review,

The Simply Swim Team

Bewertet mit 5 von 5 Sternen

I ordered my swim suit on line and it was delivered promptly and I’m very pleased with it.

I ordered my swim suit on line and it was delivered promptly and I’m very pleased with it.

14. September 2022
Bewertung ohne vorherige Einladung
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Antwort von simply swim

Hello Sue and John,

Thank you for your review.

We are very pleased to hear that you are happy with your swimwear and with our service. We really appreciate your feedback!

Thanks again,

The Simply Swim Team

Bewertet mit 5 von 5 Sternen

Great service

Great service. Good quality product.

14. September 2022
Bewertung ohne vorherige Einladung
simply swim-Logo

Antwort von simply swim

Hello Wendy,

Thank you for your review.

We are very pleased to hear that you are happy with your product and with our service. We really appreciate your feedback!

Thanks again,

The Simply Swim Team

Bewertet mit 5 von 5 Sternen

Fantastic

Fantastic service! Incredibly quick delivery and great item!

13. September 2022
Bewertung ohne vorherige Einladung
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Antwort von simply swim

Hello Carys,

Thank you for your review.

We are so pleased to hear that you are happy with our service and with your purchase. We really appreciate your feedback!

Thanks again,

The Simply Swim Team

Bewertet mit 5 von 5 Sternen

Great product

Great product, good prices and quick delivery. Would purchase again

1. September 2022
Bewertung ohne vorherige Einladung
simply swim-Logo

Antwort von simply swim

Hello,

Thank you for your review.

We are very glad to hear that you are happy with your items and our with service. We really appreciate your feedback and look forward to your next order!

Thanks again,

The Simply Swim Team

Bewertet mit 5 von 5 Sternen

Great service

Great service, very easy to use site, items arrived promptly and have been good quality.

24. August 2022
Bewertung ohne vorherige Einladung
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Antwort von simply swim

Hello Hilary,

Thank you for your review.

We are very glad to hear that you are happy with your items and our service. We really appreciate your feedback!

Thanks again,

The Simply Swim Team

Bewertet mit 5 von 5 Sternen

Excellent service

14. September 2022
Bewertung ohne vorherige Einladung
simply swim-Logo

Antwort von simply swim

Hello Simon,

Thank you for your review.

We really appreciate your feedback and we're glad you are happy with our service!

Thanks again,

The Simply Swim Team

Bewertet mit 5 von 5 Sternen

Easy to navigate website and prompt…

Easy to navigate website and prompt delivery

14. August 2022
Bewertung ohne vorherige Einladung
simply swim-Logo

Antwort von simply swim

Hello Jan,

Thank you for your review.

We are so glad to hear that you have found out website to be user-friendly and that your delivery was promt. We really appreciate your feedback!

Thanks again,

The Simply Swim Team

Bewertet mit 5 von 5 Sternen

Have used this site for some time now…

Have used this site for some time now good choice of products and size. quick delivery- most important they always take back any thing I don't like or does not fit.

4. August 2022
Bewertung ohne vorherige Einladung
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Antwort von simply swim

Hello Peter,

Thank you for your review.

We are so glad to hear that you have had many good experiences with Simply Swim and our team. We really appreciate your feedback.

Thanks again,

The Simply Swim Team

Bewertet mit 5 von 5 Sternen

Great service

3. August 2022
Bewertung ohne vorherige Einladung
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Antwort von simply swim

Hello Jane,

Thank you for your review.

We are so glad to hear that you have enjoyed your experience with us and we look forward to your next order!

We really appreciate your feedback.

Thanks again,

The Simply Swim Team

Bewertet mit 5 von 5 Sternen

Super quick delivery

Super quick delivery, great service.
The only recommendation would be a label to print on the returns page, hopefully the refund is processed as quickly as delivery.
Would recommend, have used this company a few times.

3. August 2022
Bewertung ohne vorherige Einladung
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Antwort von simply swim

Hello Fi,

Thank you for your review.

We will pass on your feedback to the returns team. We are so glad to hear that you have had many good experiences with us and our team and we are looking forward to your next order!

We really appreciate your feedback.

Thanks again,

The Simply Swim Team

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service
Items delivered on time and just as described on site
Perfect, will use again for sure

3. August 2022
Bewertung ohne vorherige Einladung
simply swim-Logo

Antwort von simply swim

Hello Angela,

Thank you for your review.

We are so glad to hear that you have enjoyed your experience with us and we look forward to your next order!

We really appreciate your feedback.

Thanks again,

The Simply Swim Team

Bewertet mit 5 von 5 Sternen

Faultless performance

Correct items delivered in good time, properly packed.

3. August 2022
Bewertung ohne vorherige Einladung
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Antwort von simply swim

Hello Rosamund,

Thank you for your review.

We are so glad to hear that you have enjoyed your experience with us and we look forward to your next order!

We really appreciate your feedback.

Thanks again,

The Simply Swim Team

Bewertet mit 5 von 5 Sternen

Stylish and functional

I was looking to replace my 'swim bag' because it was losing shape and the straps were not supportive. I have come late to swimming and this bag has ticked all the boxes - its supportive, roomy and stylish. It is packed up ready for me to walk to and from swimming and holds all the gear I need. The only extra would be smaller pockets inside the bag as its a long reach down for my glasses case and comb!

20. Mai 2022
Bewertung ohne vorherige Einladung
simply swim-Logo

Antwort von simply swim

Hello Karole,

Thank you for your review.

We couldnt agree more about the Adult Team III Backpack, it is a great swim bag.

We really appreciate your feedback.

Thanks again,

The Simply Swim Team

Bewertet mit 5 von 5 Sternen

Exchanged swimsuit without any…

Exchanged swimsuit without any problems. Fits nicely and happy with price. Will use again

20. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von simply swim

Hello Carol,

Thank you for your review.

We are so glad to hear that you have had a good experience with us and our customer services team, and that your exchange was successful.

We really appreciate your feedback and look forward to your next order.

Thanks again,

The Simply Swim Team

Bewertet mit 5 von 5 Sternen

Good service and great communication…

Good service and great communication (telephone call) when one of the costumes that we ordered was unavailable.

19. Mai 2022
Bewertung ohne vorherige Einladung
simply swim-Logo

Antwort von simply swim

Hello Florence,

Thank you for your review.

We are so glad to hear that you have had a good experience with us and our customer services team. We really appreciate your feedback and look forward to your next order.

Thanks again,

The Simply Swim Team

Bewertet mit 5 von 5 Sternen

Jammers were as described

Jammers were as described. Delivered in the manner I’d expect.

1st class job all round.

19. Mai 2022
Bewertung ohne vorherige Einladung
simply swim-Logo

Antwort von simply swim

Hello Lee,

Thank you for your review.

We are so glad to hear that you have enjoyed your experience with us and we look forward to your next order!

We really appreciate your feedback.

Thanks again,

The Simply Swim Team

Bewertet mit 1 von 5 Sternen

Can't trust stock levels or dispatch notification

Ordered a swimming fin for a last minute holiday so paid extra for next day shipping. Received a dispatch notification the next day to say the item had been shipped with tracking number included and then received a message to call them towards the end of the day. After several attempts at phoning back and held in call centre queue without success (they hang you up after each 5 minute wait) we are now in the next day and I find out they never had the item in stock and a dispatch notification does not, in fact, mean the item dispatched but only a label was printed... Disappointed to say the least. Would not use again. Stock levels cannot be trusted and internal communication clearly needs work as dispatch notifications are meaningless.

13. April 2022
Bewertung ohne vorherige Einladung
simply swim-Logo

Antwort von simply swim

Hello,

We understand its frustrating when stock levels are inaccurate and we work hard to ensure our website reflects the exact quantity that we have in our warehouse, on this occasion we have had a stock discrepancy due to the popularity of the item you had ordered and we would like to apologise for any inconvenience caused.

Labels are printed then the items are picked and packed, ready to be dispatched that same day. When errors in stock occur we endeavour to get in contact as soon as we recognise that we do not have the item available, we would like to assure you that every effort was made to contact you to offer an alternative, or process a refund.

We are sorry that you no longer feel able to shop with us.

All the best.

The Simply Swim Team

Bewertet mit 1 von 5 Sternen

Never use this site again!

Returned a costume as advised on their website followed instructions and was given a reference by them - taken to same post office I always use and returned other items to Asos (eho received the return) yet Simply Swim advise me they have not received their return and have said there is nothing they can do about it! So I am £60 down and nothing to show for it ccustomer service is shocking do not order from this company unless uou intend to keep everything! Will NEVER ise again or recommend them!

2. April 2022
Bewertung ohne vorherige Einladung
simply swim-Logo

Antwort von simply swim

Hello Nicola,

Sorry to hear you are unhappy with the service you have recieved.

Where returns have failed to reach us, it must be followed up with your chosen postal service for them to investigate further.
We sympathise and recognise this to be frustrating for both parties, however we are unable to proceed until you have had confirmation from the postal service that they have lost the item, or until we have recieved the return.

We have had many successful returns and exchanges, with satisfied customers.

We are sorry that you no longer feel able to shop with us.

All the best.

The Simply Swim Team

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