Silkandcotton Bewertungen 

91
•
TrustScore 2.5 von 5

2.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

There rubbish, literally My silver rings are painet black and have a plastic gem stuck on with glue. There so bad its depressing. And my husbands you can see a peice of paper in the band

Bewertet mit 2 von 5 Sternen

Claims made and shipped from London. Clearly not with 2 day shipping. Clearly not shipping from mainland China and estimated delivery is end of September. You can find better company's that dont lie... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Items never arrived. Box was returned to sender due to insufficient address even though everything was filled out correctly when I purchased everything EDIT: Changing to 2 Stars because seller ha... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Its a huge SCAM!! On the 6th of May 2025, I placed an order for some rings & paid €25 as delivery charge. I didn't receive any transaction notification even though my card was debited through pay-pa... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails


Kontaktinformationen

2.6

Mangelhaft

TrustScore 2.5 von 5

91 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.6

Alle Bewertungen

(91)

9 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great products and a team that listens

I'm in France, so its' difficult for me to order. And even with that the team of silk and cotton have help me to solve my problem.
In that fact i advice you tou trust them, they listen you and try quickly to solve the inconvenient. For me it's a great point for a brand beacause not every have this qualities

11. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Fake offer

They make you believe the products are free and the shipping is 70 eur

2. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautiful

Does take longer than expected to arrive but great customer service and beautiful pieces of jewellery

30. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Almost perfect

The only reason it's 4 stars and not 5 is the delivery time is a little long.

However, the customer service team is 1st class and couldn't be more helpful, delivering clear and regular updates.

Would highly recommend Slik & Cotton and will buy from them in the future.

25. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Amazing

Even though I had to wait a long time for my order (1 month or so) i still had amazing experience with the customer service. And was even offered a free order with expedite shipping. I'll most definitely recommend to buy from here and the quality on the rings are amazing.

12. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Expensive garbage.

I just received my order, and I must say I'm quite disappointed:

1. They are clearly dropshipping, which means they sell low-cost products from other stores at a higher price.

2. Despite claiming to offer unique products based in London, everything actually comes from China. You can easily find the same products on AliExpress for a much lower price.

3. The rings are the wrong size. I ordered a size 12 and a size 11, but both have the same incorrect size.

4. The packaging is subpar, and it arrives in multiple bags even when everything is ordered from the same store.

5. The rings are riddled with imperfections, including white dots and scratches, both inside and outside. And I haven't even worn them yet, so one can only imagine how they'd look after just a day or two of use.

6. The bracelets feel cheap and are also full of imperfections. They don't even feel comfortable on the hand. I won't be wearing these products.

If you're looking for affordable products at a low price, I recommend going to AliExpress. At least there, you know what you're getting and at the right price.

Update some hours later:
After publish this review I send it to the company by email with the photos of the products. And I have received a full refund and an answer to all my points here. So I'm changing my review to 3 stars instead of 1.
I maintain my opinion, and hope you all take it in consideration before buying in this store. (but this is my experience, don't hesitate to read several reviews to take a decision)

9. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Silk & Cotton Aries Ring

OK I ordered an Aries ring which was free and just pay for the postage and when it was time for the delivery, nothing! So I emailed Silk & Cotton and they asked me to be patient, no problem but I also checked with a couple of the companies who deal with bulk imports like sea containers and one young lady went one step further and told me that with those containers from China would be held up as they need to be fumigated, fair enough and she put on my email a link to the shipper from China which stated that the ring would arrive on the 2nd October, yesterday, it arrived today 60 days after first posted and it only took near a week from China to Australia. Very happy with it, perfect fit looks great with the Aries ram sign in the Center and a sparkle of blue dotted right around the rest of the ring. Well done sellers. Thanks from Gary C
Perth Western Australia

3. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor Quality

The bracelets I ordered all unraveled within a week of first wearing them. Cheaply made. Don't bother.

15. August 2023
Bewertung ohne vorherige Einladung
Silkandcotton-Logo

Antwort von Silkandcotton

Hi,
Thank you for your feedback and I am sorry to hear about this. It sounds like you may have received a faulty product. We can naturally replace this for free if you shoot us an email.

Bewertet mit 4 von 5 Sternen

Great customer service

Great customer service with advice that is easy to understand and manage. I had accidentally ordered the wrong ring size, I simply emailed explaining my issue. They replied very quickly with possible solutions, and clarified any questions I had without a doubt. Response via email were very quick and instructions given were informative yet helpful, therefore making the whole process a lot easier. Great company, will be ordering again soon.

7. August 2023
Bewertung ohne vorherige Einladung
Silkandcotton-Logo

Antwort von Silkandcotton

Thank you so much for your support! We always do our best 🙏

Bewertet mit 5 von 5 Sternen

Fantastic!

The rings i bought from here were really nice and cheap and the customer service was great. Really nice people and they responded fast every time. Overall a great experience with them:)

1. August 2023
Bewertung ohne vorherige Einladung
Silkandcotton-Logo

Antwort von Silkandcotton

🙏🙏🙏

Bewertet mit 5 von 5 Sternen

Items as described and arrived quickly

Items arrived (2 necklaces) quickly and were exactly as described on the website.
I admit I was skeptical with the 'free - only pay for shipping offer' but was pleasantly surprised when I got them :)

6. Juli 2023
Bewertung ohne vorherige Einladung
Silkandcotton-Logo

Antwort von Silkandcotton

So happy to hear that :)

Bewertet mit 4 von 5 Sternen

I love Silk&Cotton's Rings

I love Silk&Cotton's jewelry. My husband and I have been buying tons of their rings. We put them on our keyrings to show off the beautiful selection. I have really small hands so I really can't wear them...and at this point, I have so many 😅😅. Probably my only wish would be if they got here quicker.

18. Juni 2023
Bewertung ohne vorherige Einladung
Silkandcotton-Logo

Antwort von Silkandcotton

Thank you for your feedback! I will be sure to pass this forward. And thank you for your support! It really means a lot :)

Bewertet mit 5 von 5 Sternen

Items never arrived

Items never arrived. Box was returned to sender due to insufficient address even though everything was filled out correctly when I purchased everything

EDIT: Changing to 2 Stars because seller has reached out and offered to resend free of charge. They responded within a day which is much appreciated

FINAL EDIT: Items arrived! Much appreciated effort from the team to respond and reship my order. Initial issues were annoying but the response time shows that they care

1. Juni 2023
Bewertung ohne vorherige Einladung
Silkandcotton-Logo

Antwort von Silkandcotton

Dear Andrew,

Thank you for sharing your feedback on Trustpilot.
We are happy we where able to find a solution to this.
We hope you will be satisfied once the reshipment reaches you.
We appreciate your understanding and value your feedback.

Best regards,
Kasper
Silk & Cotton

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