Sibs Bewertungen 

Dramat - nie da się płacić, zacofany system totalnie w stosunku do oferowanych w Polsce. Nie wiem czemu PKP Intercity korzysta z tej abominacji. Klikasz ApplePay, a otwiera się GPay. Chcesz kartą, to niby ma być potwierdzenie, a nic nie ma w app banku. T R A G E D I A!

Very bad experience, paying online with PKP. They did not accept neither my German credit nor my French debit card. The payment was somehow running in the background, I tried with different browsers, different times etc. None of those got through. Until some weeks ago PKP had another payment system provider - has in many years never been any issue at all. PKP now also told me that there is an issue from their side indeed. I also wrote to SIBS through their website more than two days ago - and it is about a payment for train ticket, so obviously something urgent - and they had an auto reply that they would respond quickly. More than two days later no reply at all. The train has already left... Terribly bad experience: it neither works, nor do they take care in case of technical issues - response time and fixing more than two days. Unbelievably bad experience. If anyhow avoidable should never be used.

Ani autoryzacji, ani realizacji płatności, nie wiem jaka rolę ma spełniać ten operator, jedynie jako dodatkowa zakładka w kolejnym sklepie.

Totally incompetent SIBS support.
If something goes wrong with their MBWay service, they'll just ignore you with automated message.
They use broken terminals and fail the transactions.
Even evidences of successful transactions from bank side means nothing to them (they ASSUME that transactions reach the recepient). SIBS/MBWay just want your money without any responsibilities.
So be ready to lose your money because of them if you dare to use MBWay.
I've unsubscribed from their terrible service.

ID for reference: CAS-3255790-N8K0C7 SIBS:03940026579

Extremely rude people who don’t help with anything. I have a bank account with Montepio that has blocked my bank account and they blame SIBs. SIBs blames Montepio and I wasted five hours on calls today. Turns out that the issue is with MBWay that SIBs has blocked my account. Montepio uses MBWay for their credit payments but SIBs are the ones who have control to block my account. I was told that I have a spending limit of 5k per month and I’m trying to buy a new MacBook Pro that exceeds that limit. Now Montepio has confirmed that my bank account is on hold for the next three days awaiting SIBs to unblock it.

Avoid all Portuguese banks if you can. But ultimately the customer service at SIBs was the worse I’ve ever dealt with.

APP Mbway não consegue aceder aos contactos no iPhone:
. A app MBway só funciona com acesso total aos contactos todos?
a. Se é assim para que serve a opção acesso limitado?
2. Se só dá acesso total como criar um grupo para esse acesso no iphone de modo a que as outras aplicações tenham acesso aos contatos totais?
3. A app mbway funcionava perfeitamente com acesso limitado aos contactos até há 2 semanas:
a. Não terá a Sibs feito uma mudança no software que esteja a bloquer este acesso

A vossa ultima resposta a este problema é um pouco desagradável e sem utilidade para o problema:
Boa tarde,

Agradecemos o seu contacto.

Após reanálise, informamos que a APP MB WAY só permite o acesso total aos contactos, não sendo possível criar grupos no iPhone.

Sugerimos que transfira contactos para a nuvem ou para a memória do iPhone, ou que elimine alguns, uma vez que a aplicação permite no máximo 2000 contactos.

They fix nothing and just repeatedly blame third-parties or the device. Cannot use their virtual cards on win2day.at since April 2023 (!). They keep ignoring evidence/facts and blaming the seller (who insists it's a card issue) and the bank (who claims it's an MB WAY issue) despite other cards working with this seller and the bank physical card associated with their virtual card working. They suggested testing this and, when confronted with the results, ignored them and continued blaming the seller (!). Otherwise good.

Useful (when it works), free, and unlimited.

Update (04/11/2026): Advertised 2% cashback on Glovo, cashed back 0%, played dumb, refused any responsibility, forwarded me to Glovo (!).

Update (07/22/2026): Ridiculous, discriminatory campaigns. Must make 100 purchases within ~1 month to get €1 (!). My friend must make only 40 to get €5 (!).