(Missing items/inactive customer service) I placed an order for two cases of Baileys (12 bottles total) but only received a single package containing 2 individual bottles. I am trying to resolve this... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Found the perfect pressure washer for me at a really good price and it was delivered very quickly.
Genuinely thought this was a scam but took a gamble as the price was £80 lower than manufacturer rrp. Based my decision purely on trust pilot reviews. Order was delivered within two days in perfect co... Mehr ansehen
Unternehmen hat geantwortet
I’d never bought anything through ShopPlay before so was a little sceptical about buying a high ticket item through them. Well I needn’t have worried as my super new Coffee machine arrived 2 days afte... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to our beauty & technology website ShopPlay! We are a cutting-edge online retailer that specializes in providing our customers with the latest beauty and technology products from around the world. Our mission is to offer a wide range of high-quality beauty and technology products that cater to our customers' needs, whether they're looking for the latest skincare innovation or the most advanced tech gadget. We believe that beauty and technology go hand in hand and can work together to enhance our daily lives. Our team of experts is dedicated to researching and curating the best products from top brands to ensure that our customers receive only the highest quality products at fantastic prices. We pride ourselves on our exceptional customer service, and we are always available to answer any questions and offer advice on our products. Online, you'll find an extensive collection of beauty products, including skincare, makeup, hair care, and fragrances. We also offer a range of tech products, including smartwatches, headphones, games, consoles, and coffee machines. Our products are carefully selected to meet the diverse needs of our customers and to keep up with the ever-changing trends and advancements in beauty and technology. We are committed to providing our customers with an exceptional shopping experience. Our website is user-friendly and easy to navigate, allowing you our customer to browse and purchase our products with ease. We also offer fast and reliable shipping, so you can enjoy your products as soon as possible. Thank you for choosing ShopPlay. We look forward to helping you discover the latest and greatest products in beauty and technology!
Kontaktinformationen
Shopplay, 1 Marchants Way , Sheddingdean industrial Estate , Burgess Hill, RH158QY, Burgess Hill, Vereinigtes Königreich
- 01444224800
- info@shopplay.co.uk
- shopplay.co.uk
4.3
Hervorragend
1857 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 12 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Shopplay
Hi Roger,
Thank you for your feedback! We're glad to hear you were pleased with our delivery service.
Thanks
Shop Play
Antwort von Shopplay
Hi Mrs. Mittal,
Thank you for your great review! We're delighted to hear you were happy with our service and prompt delivery.
Thanks
Shop Play
Antwort von Shopplay
Hi Claire,
Thanks for your comments about our service! Good to hear you're pleased.
Thanks
Shop Play
I was really impressed with the ease of…
I was really impressed with the ease of ordering, good price and reliable delivery service that came on time. As we weren’t home, the delivery went to our neighbour as it needed signing for as requested via our ring camera.
7. Februar 2025
Antwort von Shopplay
Hi Mrs. Young,
Thank you for your kind review! We're so pleased to hear that you found the ordering process easy, the pricing competitive, and the delivery reliable.
Thanks
Shop Play
Antwort von Shopplay
Hi Tony,
Thank you for your feedback! We're delighted to hear you got a great deal on your smartwatch and that it arrived quickly.
Thank you
Shop Play
Seroiusly competitive price
Seroiusly competitive price, quality packaging and timely-professional delivery.
I’ll be definitely using your services again.
7. Februar 2025
Antwort von Shopplay
Hi,
Thanks for your feedback, we truly appreciate your comments about our service and prompt delivery.
Thanks
Shop Play
Antwort von Shopplay
Hi there,
Thanks for your feedback, we truly appreciate your comments about our service and prompt delivery.
Thanks
Shop Play
Very happy with this Vax spot cleaner…
Very happy with this Vax spot cleaner looks well made, not used yet waiting for better weather.
30. Januar 2025
Antwort von Shopplay
Hi Christopher,
Thank you for sharing your feedback with us, we hope you enjoy your item!
Thanks
Shop Play
Received one day after ordering
Received one day after ordering, very prompt delivery
5. Februar 2025
Antwort von Shopplay
Hi Janice,
Thank you for your review. We're glad to hear that your order arrived so promptly.
Thanks
Shop Play
Your price was very good and delivery…
Your price was very good and delivery was to our apartment door - Excellent
5. Februar 2025
Antwort von Shopplay
Hi David & Susanne,
Thank you for your great review. We're so glad to hear that you were pleased with our pricing and that your delivery arrived directly to your apartment door.
Thanks
Shop Play
First time for us
First time for us, The Wine we ordered was delivered promptly, and tracking delivery excellent.👌
5. Februar 2025
Antwort von Shopplay
Hi Jean,
Thank you for sharing your experience with us! We're thrilled to hear that your first order went smoothly, from prompt delivery to excellent tracking.
Thanks
Shop Play
Antwort von Shopplay
Hi Jill,
Thank you for your kind words! We’re so glad to hear that you’re happy with our prices and customer service. We always strive to provide the best experience for our customers, and it’s great to know we’re meeting your expectations.
Thanks
Shop Play
Quality products at a good price
Quality products at a good price, always get a little free gift which is very much appreciated. Highly recommend 5* I will always shop here
4. Februar 2025
Antwort von Shopplay
Hi Donna,
Thank you so much for your wonderful review. We’re thrilled to hear that you’re happy with the quality of our products and the little extra touches we provide. We truly appreciate your support and recommendation!
Thanks
Shop Play
Great service, good prices but not a lot of choice.
Products were well packed, arrived intact and quickly.
3. Februar 2025
Antwort von Shopplay
Hi John,
Thank you for sharing your experience! We’re thrilled to hear that your products arrived quickly, safely, and in great condition. We always strive to provide excellent service and packaging, so your feedback means a lot to us.
Thanks
Shop Play
great price and fast delivery
3. Februar 2025
Antwort von Shopplay
Hi Janet,
Thank you for your review, we're delighted to hear that you were happy with both the price and the fast delivery.
Thanks
Shop Play
Very pleased with my first purchase…
Very pleased with my first purchase from this company. Good price for the wine and quick delivery. The 12 bottles I expected to come in one box and instead they came extremely well packed in two. I had a query and this was dealt with immediately. Can’t fault them and look forward to using them again.
7. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Shopplay
Hi Sylvia,
Thank you so much for your kind words! We're delighted to hear that you had a positive experience with us, from the great wine prices to the quick delivery. We're also glad that your order arrived safely and that your query was handled promptly.
Thanks
Shop Play
Ve job...thanksy happy with product..a genuine…
Very happy with product..a genuine bargain price and information and delivery were perfect.
3. Februar 2025
Antwort von Shopplay
Hi Norman,
Great to hear that you're happy with the product you purchased from us!
Enjoy the item 😊
Thanks
Shop Play
Antwort von Shopplay
Hi Abdel,
Thanks for sharing your feedback! It's great to hear that you're pleased with your experience shopping with us.
Enjoy your items!
Thanks
Shop Play
Antwort von Shopplay
Hi Steve,
Thanks for your feedback, great to hear that you're pleased with our pricing and delivery time!
Enjoy your items.
Thanks
Shop Play
Not delivered to next day delivery expectations!
I placed an order at 10:43 on Saturday 1 Feb and paid £7:99 for next working day delivery. Expecting the order to be processed by Monday and delivered by Tuesday I was very disappointed that my parcel was not delivered until mid morning on Wednesday causing me to miss my best friends birthday. I simply Don’t feel I got the service I was expecting from having paid the cost of next working day delivery. The products however could not be faulted.
1. Februar 2025
Antwort von Shopplay
Hi Amanda,
Thank you for your feedback.
I've looked into this and can confirm that your order was dispatched on 03/02 via Royal Mail 24, which is a next-day delivery service. Upon reviewing the tracking details, it appears Royal Mail was unable to deliver it the following day but successfully completed redelivery on Wednesday.
We apologise for the slight delay and appreciate your understanding. As we rely on third-party couriers like Royal Mail, we unfortunately don't have control over the delivery process once the item leaves our facility, nor can we specify why the initial delivery attempt was unsuccessful.
That said, we're pleased to see the issue has been resolved, and your item has been delivered.
Please reach out to us at info@shopplay.co.uk for further discussion in relation to your order.
Thanks
Shop Play
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.