As I sign for the application on-line (via mobile), for me is only a trial whether application will be approved or not. Upon completion of application, then I checked my email and saw the reply from H... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It was easy to set up but the only small thing is it took 3 days to get the loan approval but once it was approved I went into Harvey Norman and got my phone very happy
Unternehmen hat geantwortet
Really impressed with humm. I got approved and vetted the same day and was able to buy my product immediately without stress. The process was smooth, quick, and straightforward from start to finish. D... Mehr ansehen
Unternehmen hat geantwortet
Using Humm is very straightforward the application process is simple, and the approval decision comes through quickly, which is really convenient. However, the interest and fees feel quite high for th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Kontaktinformationen
121 Harrington Street, 2000, Sydney, Australien
- shophumm.com
4.7
Hervorragend
1863 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The customer service was absolutely wonderful and so helpful. I really liked her service and the way she treated customers with kindness and professionalism. She made the whole experience easy and ple
The customer service was absolutely wonderful and so helpful. I really liked her service and the way she treated customers with kindness and professionalism. She made the whole experience easy and pleasant. Thank you for the great service!
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von humm Classic
Hi there,
Thanks for taking the time to leave us a review, we sincerely appreciate your kind words.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Antwort von humm Classic
Hi Pradheesh,
Many thanks for your lovely review.
We are happy to see you appreciate our efficiency!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Had a chat with Conner J on the humm…
Had a chat with Conner J on the humm chatbox in relation to a particular query. He was very helpful and quick to respond to my queries. Great help!
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von humm Classic
Hi Dareen,
We appreciate you taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Conner was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Best assistance.- Best service
S. Mejoui was of a huge help and assistance
I got everything I was asking for in a matter of a moment.
Well done guys 👍
Keep it up
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von humm Classic
Hi Moushine,
Many thanks for your lovely review!
Mejoui will be delighted to know her efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Extremely efficient
Extremely efficient, loan was approved within a day with communication on its approval provided without needing to send needless emails and make needless calls.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von humm Classic
Hi Keith
Thanks for the positive feedback.
Great to hear you found the process quick and easy to navigate and that we are meeting your needs for a finance solution
If there is anything we can do to get the 5 stars next time please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Conner J was super helpful
Conner J was super helpful. Sorted my matter out in seconds.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von humm Classic
Hi Azraa
We appreciate you taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Conner was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Antwort von humm Classic
Hi T
Thanks for taking the time to leave your positive review.
Great to hear we are meeting your needs for a finance solution
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Thales
Thales, Was great to work with today thanks again
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von humm Classic
Hi Sandra
We appreciate you taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Thales was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Beware of negative impact on my credit score for no reason
I am in the top 5% of the UK salary percentile. Neither my rent nor my living costs exceed my income. I have been residing at the same address for more than 5 years. I applied for £1,279 of finance with a £54 monthly instalment, and it was refused. If not me, who would you provide financing to? Why has this caused a negative impact on my credit score for no reason?
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von humm Classic
Hi Yalcin,
Thank you for the feedback. We do complete credit checks at the time of application and make this as clear as possible when customers are completing this journey.
We are sorry that we have been unable to offer you a loan.
If you would like further information regarding how the credit check may have impacted your credit score you can visit:
https://www.moneyhelper.org.uk/en/everyday-money/credit-and-purchases/what-to-do-if-you-have-been-r…
If you would like more information from us please contact us at contactuk@shophumm.com
Kind regards,
humm
I am on humm for a ADHD and Autism…
I am on humm for a ADHD and Autism assessment. Even though I have a disability, they are not accepting that I have a decent amount of money yet unable to work and good credit score plus make mistakes. Due to a mistake on a form, I now have to wait 90 days which is unrealistic and unnecessary and unfair. As I believed I was capable for this I cancelled me NHS Autism assessment. If I can’t pay. Is this fair to me?
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von humm Classic
Hi Rebecca,
Thank you for your feedback.
When mistakes happen on the application, we are more than happy to review and amend for potential customers. If the amendment is agreed, we will complete a manual credit review for you.
We believe in treating all customers equally and have a robust lending strategy in place. Unfortunately, we are not able to offer loans to everyone.
Please feel free to contact us via email and we can arrange a call back to discuss if you wish. Contactuk@shophumm.com
Kind regards,
humm
Great customer service
Quick, professional and great customer experience after all. Thales dedicated a few minutes to submit a resolution. Good work!
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von humm Classic
Hi John
Thanks for taking the time to leave your positive review.
Great to hear that Thales was able to assist you to resolve the issue.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Very easy process to enable us to…
Very easy process to enable us to purchase our necessary loft insulation. 100% recommend thank you
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von humm Classic
Hi Pamela
Thanks for the positive feedback.
Great to hear you found the process quick and easy to navigate
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactuk@shophumm.com
Kind regards,
Humm team
Easy to do and perfect for wat I needed…
Easy to do and perfect for wat I needed will defo use again once this one is done
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von humm Classic
Hi Millie
Thanks for the positive feedback.
Great to hear you found the process quick and easy to navigate and that we are meeting your needs for a finance solution
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
I’m very happy with my experience with huum
I’m very happy with my experience with humm Classic. The application and approval process was quick, easy and very simple, which made the whole purchase experience smooth and stress-free. It is such a practical and helpful option, especially for people who have just gone through a big expense like getting a mortgage for a new home and still need to furnish the house. Being able to split the cost into smaller repayments over time is a huge help and makes it much easier to buy the things you really need and even some of the things you have always wanted. It gives real flexibility and makes shopping much more manageable. I truly think this is a great opportunity for anyone who needs a smart and convenient payment option. Highly recommended.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von humm Classic
Thank you so much for your wonderful review, Marcel, and for taking the time to share your experience with humm.
We love the 5 stars and are delighted to hear that the application process was quick and stress‑free. It makes us happy to hear humm has made furnishing your new home more manageable. Making big buys easy is exactly what humm is designed for and it's great to know it’s made a real difference for you. Congratulations on your new home, and thank you again for the recommendation!
If there is anything we can ever do to help you please don't hesitate to reach out to us.
Regards,
The humm Support Team
Antwort von humm Classic
Hi Esther
Thanks for the positive feedback.
Great to hear you found the process quick and easy to navigate
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Antwort von humm Classic
Hi Akram
Thanks for taking the time to leave your positive review.
Great to hear we are meeting your needs for a finance solution
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
The woman in shop very very helpfully…
The woman in shop very very helpfully and explain all about your service too
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von humm Classic
Hi Eilish
Thanks for providing the feedback
Great to hear that our retail partner was helpful and knowledgeable about our offering.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Antwort von humm Classic
Hi Mykola
Thanks for the taking the time to leave us your review.
Great to hear you found the process quick and easy to navigate
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Good job good
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von humm Classic
Hi Calin
Many thanks for your review.
We are thrilled to hear you found our customer offering good.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
The customer service is very responsive
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von humm Classic
Hi Pawel,
Thanks for taking the time to leave your positive review.
Great to hear you found our customer service team responsive and able to assist you.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.