Tez amd Mani were friendly and professional and completed the delivery and unpacking of the 3+2 seaters with care. Advice was given about the best positions in my lounge and both men helped move furn... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Tez amd Mani were friendly and professional and completed the delivery and unpacking of the 3+2 seaters with care. Advice was given about the best positions in my lounge and both men helped move furn... Mehr ansehen
Unternehmen hat geantwortet
Ordering was very easy and great price. Also delivered very quick I ordered Monday they wanted to deliver week later but I wasn’t ready to take delivery they delivered when I was ready 3 weeks later.... Mehr ansehen
Unternehmen hat geantwortet
Excellent communication through out , We are really pleased with our Sofas and what a fast delivery , even delivered on a sunday , T and Mani were great and made sure we were completly satisfied with... Mehr ansehen
Unternehmen hat geantwortet
Initially I had issues as the delivery missed the shipping so was coming 5 days later..when it arrived the wrong colour had been shipped so was offered the alternative colour and a free leather footst... Mehr ansehen
Unternehmen hat geantwortet
Heavenly Sleep is a customer-focused furniture retailer dedicated to delivering high-quality sofas, beds and exceptional service. Our focus is on offering thoughtfully designed, well-crafted products that combine comfort, durability, and contemporary style at competitive prices. All of our sofas are handcrafted by experienced craftsmen using carefully selected fabrics and materials, with strict quality standards applied at every stage of production. We take pride in our attention to detail, ensuring each piece is built to last and designed to enhance the look and comfort of your home. From ordering to delivery, we are committed to providing a reliable, transparent, and professional customer experience.
Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I would 100% recommend this company for high quality bed and furniture. The process was extremely easy and customer service was 10/10 could not fault it at all. Everyone was very professional and helpful especially Faisal in particular, he went out of his way to show me different furniture that would suit my home style the best .

Antwort von Heavenly Sleep
Ordered the axel 3 and 2 amazing quality fast delivery and amazing staff. Highly recommended.

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Excellent service highly recommended.

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Do not trust this company
Ordered a 3 seater sofa last week of march online that said it was in stock and recieved a phone call the next day saying it was definitely in stock but they couldn't deliver it until the 12th of April (no problem), recieved a call today 9th April saying the sofas not due in stock for 2 more weeks. Absolutely fed up with companies taking money and being dishonest to customers. And still on website today saying In stock. Unbelievable! .
Thanks for your response you obviously didn't read my review properly, you stated the sofa was in stock ready for delivery and not in Some port somewhere, as for the refund its not in my account and also the promised phone call from a Manager was never recieved. I stand by my honest review.
Hanson dark grey sofa 3 seater still saying In stock at 12.11pm 11th April 25

Antwort von Heavenly Sleep
Superb service and product.

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Absolutely brilliant service from start to finish. From the lovely lady who called and kept me updated on everything to the two amazing delivery team who took away my old sofas and set up the new corner sofa such lovely men they cleaned up after themselves and left everything neat and tidy. I would highly recommend Heavenly Sleep

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Excellent service right to ur door quality furniture their staff are friendly and easy to speak to you would 💯 recommend will definitely be back

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Very easy to order off,delivered the next day, delivery driver's couldn't do enough for us, absolutely first class,Susan in the office was brilliant, definitely ordering again

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The service from order to delivery was so smooth.
I bought a 3 2 1 roma of heavenly sleep and was delighted from start to finish. Excellent customer service top quality goods.

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These guys are amazing very high quality and service was amazing i will recommend again 100%

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Extremely easy to deal with, delivered when they said they would. The two delivery guys where professional and assembled the sofa very quickly. Would not hesitate to use this company again?

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Great customer service and delivery guys were great good service would definitely purchase again 👍

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I am happy to say that me and my family are very satisfied with the quality of the furniture we ordered, the level of customer service was outstanding and it was a simple straight forward transaction as well as delivery service that was also very good. Heavenly is a trust worthy company and would highly recommend to everyone- Arham and family

Antwort von Heavenly Sleep
Good quality products with very reasonable prices, prompt delivery, responsive to queries, shall buy again from them.

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Fab service and great product would highly recommend

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I placed an order for a kingsize bed and the comfort is great i love the size of it and the service is really good the prices are really affordable than other companies and i recommend it to anyone who is a first time buyer stunning beds

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Absolutely amazing service by avees

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A big thank you to Bash and all the guys at Heavenly Sleep. We just bought a beautiful leather recliner suite, and absolutely love it. More than that, though, you couldn't hope to meet a more helpful and obliging team of people. From viewing our options, to delivery and setting up, they have been amazing. Couldn't have asked for more. Highly recommended.

Antwort von Heavenly Sleep
I ordered a 3+2 sofa and two Divan beds with mattresses. I contacted the store before and after putting in the order through their website, Natasha was very helpful in this regards. Delivery was prompt and delivered persons Mervyn and James were brilliant . extremely helpful and cooperative.
I haven't opened up the flat packs as yet but the whole experience so far has been very positive with this company.

Antwort von Heavenly Sleep
A few issues around this being a TikTok sale, however they were fantastic at sorting this and the sofas were delivered as expected and they are both great quality and very comfy. Very happy customers. Thank you

Antwort von Heavenly Sleep
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