Good equipment, but lousy customer service. My CPAP was heating too much and cracked my containers every 6-7 weeks. Sent it back, returned saying they had fixed it. Same problem as before. Sent it... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered a LARGE f20 headgear, low and behold it is nearly identical to there std headgear. As anyone that wears a XL or XXL baseball cap, knows that a med or large does NOT fit. I guess RESMED doe... Mehr ansehen
I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... Mehr ansehen
I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... Mehr ansehen
Unternehmensdetails
Über ResMed Shop
Vom Unternehmen geschrieben
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!
Explore ResMed’s range of AirMini products to help improve your sleep and your health:
Shop AirMini Shop mask packs Shop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.
All products are sold through Expedite, LLC, a ResMed company.
Kontaktinformationen
9001 Spectrum Center Blvd, 92123, San Diego, Vereinigte Staaten
- (833) 968-2727
- shop.resmed.com/en-us
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
Archaic processes and long service times
Difficult to get to a human being; no response to messages; prescription requirements were a nightmare and handled badly (by FAX?! Really????) I thought I was saving time going directly to Resmed. What a joke. It took a day to place my order and get charged for it, and weeks to have my order fulfilled. After all that, the settings are wrong, so now I have to ship the unit back to get them fixed. What century are we in?

Antwort von ResMed Shop
The service was not only efficient but…
The service was not only efficient but very pleasant and helped me through the process. I felt taken care of!
love the mini… perfect for travel .
love the mini… perfect for travel .. works marvelously
My doctor could fill up the form and I…
My doctor could fill up the form and I sent it directly, very effective
What’s the story with repairs
What’s the story with repairs. My AirMini has a problem and you guys referred me to the retailer. They said to take it up with you. I seem to be caught in the middle. Have loved the convenience and portability of the product but it has developed a weird whine after it has been operational for a period of time. Have checked all connections, filters, etc. Restarts quietly but then does its whining thing. Thank in advance for your help.

Antwort von ResMed Shop
A much improved travel necessity
Arrived on time. Have already used the bag to take my AirMini to use on a trip by air. Much easier to deal with than an AirSense 10 which I have carried on TNTC trips in the previous 6 years!
Easy to order
Res Med made sure to get the correct information from my doctor, and the price was competitive
AirMini is terrific!! Your service has been impeccable
Your service has been impeccable, and I love my AirMini. I bought it on your website using your clear instructions and model prescription, and I was thrilled to receive it within the week. It is tiny and quiet, and according to my FitBit sleep report, does as good a job as my big, bedside CPAP. I did have difficulty with setting up the app, but after I mentioned that in a review, ResMed customer service took the initiative to call me and walk me through it (!), and now the app works like a charm. Because of poor reviews about noise, I had delayed buying this little machine, but I believe it is actually quieter than my bedside model. It’s possible that noise increases with air pressure (just speculating). At my low volume (7), it is very quiet. What a great machine!

Antwort von ResMed Shop
All my questions were answered quickly…
All my questions were answered quickly by head-quarters staff; equipment arrived promptly. I slept well with it immediately.
Simple and easy ordering
Simple online ordering with an easy way to upload my prescription. Product came well packaged with reasonable prices. Thank you
Ordering was easy
Ordering was easy. Customer service was very prompt in replys. Looks like they are good products. I got the mini CPAP for traveling but haven't used it yet.
Great machine with immediate positive…
Great machine with immediate positive impact on my sleep quality.
I have two machines, one for home, one for travel. It is disappointing that the joint or combined monitoring cannot happen for the user. I hope this can be remedied.
Perfect for hospital stay
Love this tiny machine. I had to be hospitalized for surgery recently, so I packed my mini cpap and was so glad I did. It took up almost no space and worked perfectly.
WORTH EVERY PENNY!
Ordering Easy, need better invoice
Ordering was not hard , made downloading prescription easy.
Need to send an actual one page invoice along with the product so it's easier to turn into HRA account.
Everyone I spoke with was extremely…
Everyone I spoke with was extremely helpful, pleasant and professional! Very happy with my purchase!
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