Good equipment, but lousy customer service. My CPAP was heating too much and cracked my containers every 6-7 weeks. Sent it back, returned saying they had fixed it. Same problem as before. Sent it... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered a LARGE f20 headgear, low and behold it is nearly identical to there std headgear. As anyone that wears a XL or XXL baseball cap, knows that a med or large does NOT fit. I guess RESMED doe... Mehr ansehen
I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... Mehr ansehen
I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... Mehr ansehen
Unternehmensdetails
Über ResMed Shop
Vom Unternehmen geschrieben
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!
Explore ResMed’s range of AirMini products to help improve your sleep and your health:
Shop AirMini Shop mask packs Shop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.
All products are sold through Expedite, LLC, a ResMed company.
Kontaktinformationen
9001 Spectrum Center Blvd, 92123, San Diego, Vereinigte Staaten
- (833) 968-2727
- shop.resmed.com/en-us
3.0
Akzeptabel
1091 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Everything is working well the hose the…
Everything is working well the hose the mask and just in time to bring on vacation
9. Juli 2024
I called with lots of questions and…
I called with lots of questions and they answered them all! Since I was going to be on vacation, they adjusted the shipping date so it would arrive when I got home!
Very friendly!
8. Juli 2024
Easy as 1,2, 3
Ease of ordering and guest representative knowing what the product was. Very friendly, polite, and informative
20. Juni 2024
resmed mini humidification not working
I use a resmed with humifier daily when at home and it works well. I bought the resmed mini for travel but each time I use it my nose gets so dry it drips with discharge for 2-3 days after - the humidifier cartridges DO NOT WORK for me! Is there something I am doing wrong? I change the cartidges for each trip yet I always have this problem of severely dry nasal passages after use. I have stopped using the resmed mini.
18. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von ResMed Shop
Hi there,
My name is Janeil and I am with the ResMed Shop Customer Support Team.
We're so sorry for all the trouble you're having in regard to the AirMini device. Patient safety is ResMed’s top priority. As such, we rigorously choose the materials we design into our devices, we test our devices against applicable safety standards.
At times, additional humidity may be required. AirMini™, HumidX™ and HumidX™ Plus cartridges are designed to retain moisture and humidify the air you breathe to provide a quality therapy experience.
Lastly, there are additional factors that can lead to the issues you have described. As such, we encourage you to contact your physician as we are not medical professionals.
We appreciate the time you’ve taken to provide your feedback and will be touch soon.
Custo er service was very helpful w my…
Custo er service was very helpful w my return when I realized I double ordered an item. Also, the YouTube video w their hints GREATLY eased my mind when transitioning from a full face mask to nasal pillows. It was challenging...but i stuck it out. Good support
3. Juli 2024
It was great!
12. Juni 2024
Alt blev leveret som aftalt og ingen…
Alt blev leveret som aftalt og ingen problemer. Maskinen virker fint.
10. Juli 2024
Bewertung ohne vorherige Einladung
Great phone help and products
Before I ordered humidx humifiers for my air mini the phone representative answered my questions clearly and explained how the things work. All the products came quickly and work well. Great support people.
11. Juni 2024
Pain in the ***to get some HumiX…
Pain in the ***to get some HumiX inserts. If Amazon had them would have been easy. Lousy customer service.
26. Juni 2024
Antwort von ResMed Shop
Hi there,
My name is Janeil and I am with the ResMed Shop Customer Support Team.
We're so sorry for all the trouble you've had in regard to the prescription process. We are always looking for ways to improve our services and appreciate the feedback you have provided.
We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.
If there's anything else we can do for you, please don't hesitate to reach out.
I had some questions that the person on…
I had some questions that the person on the phone gave simple straight forward answers to.
3. Juni 2024
Worst online order experience ever
1) Delay due to duration of rx - coap machines are forever
2) said you would contact physician - never did - i did!
3)Signature requirement not mentioned at start; an unholy imposition on single working man and FEDEX would allow diversion
WORST online ordering experience EVER
21. Juni 2024
Antwort von ResMed Shop
Hi there,
My name is Janeil and I am with the ResMed Shop Customer Support Team.
We're so sorry for all the trouble you've had in regard to the prescription process. We are always looking for ways to improve our services and appreciate the feedback you have provided.
We're so sorry for any inconvenience regarding this matter. I will have someone contact you shortly to follow-up and discuss further.
If there's anything else we can do for you, please don't hesitate to reach out.
The airmini worked great
The airmini worked great. I loved it! It was very quiet and easy to use.
17. Juni 2024
Great customer service
Bought Resmed Airmini. Flawless process.Hotline staff was helpful. Quick shipment. Good product.
5. Juni 2024
Resmed Mini
The communication and process of ordering was simple and helpful. The product works as promised.
18. Juni 2024
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.