Dover Street Market E-SHOP Bewertungen 

Quick service. Beautifully packed item.

Very fast shipping.

Overall the experience was very smooth and I was happy with my product.

Always great service, I would highly recommend

Looked after very well by Henry and others.

The wrapping was too eco friendly I feel like. No plastic. But their mail service (DHL) is very fast.

Great quality and super fast shipping to the US from overseas

Quick shipping! An absolutely enjoyable experience. 10/10

Excellent online shop, used many times, always a massive choice, from designers you may never have heard of, highly recommended,

Good site shipping was fast and free. I will definitely order from here again.

The checkout process was easy, packaged nicely so there was no damage, but my favorite part was the shipping was super fast!

Over 9 days waiting now for them to sort a return out since it was signed for by them. CS says 'due to an unprecedented amount of returns they are taking longer' no timeline given. Sorry, but it doesn't take that long to return an item.

Lovely engagement from Staff. I found myself lost easily but beautiful shop.
A

Bought a Stussy tshirt for my sons Xmas. Only remembering to put a review on in August, whoops lol. Didn’t receive an email to say they had my order / dispatched it or anything . But it did arrive! And quickly too. Would use again

Envoie rapide colis avec facture imprimé dans le colis niquel rien à redire

Communication with the team was easy. Good pick as always

I received my package in a timely manner

I am sorry but the whole experience was really bad.
A) items that were available to add in my cart, eventually were out of stock.
B) my communications via email to find out what is the status of my order were answered 5 weeks after!
C) No answer on the phone whatsoever.
D) after 6 weeks I received the info that one item was out of stock and the other item eventually did arrive.
You really need to work on your customer services.

The absolute WORST in customer service!! The absolute WORST in keeping their word!!!

I ordered an item on 7/16 @ 10:36 AM. According to THEIR website and shipping/fulfillment policy: “All orders placed by 2pm EDT on business days will be fulfilled and shipped same day”……..I am STILL waiting to get an update on the status of my order! Companies like this with their shady business practice need to be exposed! I should have read their reviews before ordering. There customer service is non existent, and don’t bother calling their number no one ever picks up because starting from 9:00am all agents are occupied.

Update: 8/4/25
They cancelled my order. They oversold the item and they didn’t have enough to fulfill my order. Wow!! So in addition to horrible customer service, apparently their inventory management is just as bad. They did offer my 20% off coupon for my next order.