Shaver Outlet, Inc. Bewertungen 

136
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Shipping was excessive for one trimmer guard. However, it saved me from having to try to find a similar trimmer that isn’t made any longer.

Bewertet mit 5 von 5 Sternen

I ordered a replacement motor drive for my Braun Series 7 razor that was clattering. Shipping was fast and it arrived in good condition. It was a genuine Braun part and worked flawlessly after I insta... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordering was easy, order was shipped right away, and arrived quickly via ground USPS. (Ordered genuine Braun Oral B Puck Charger.)

Bewertet mit 5 von 5 Sternen

Great service and excellent product. I had tried to save money and bought a generic brand charger for my razor but it caused sparks when I plugged it in! So relieved to see a quality brand sold by a q... Mehr ansehen

Unternehmensdetails

  1. Internetladen

Vom Unternehmen geschrieben

The Ultimate Shaver Source: We are one of the largest sellers of electric shavers and parts in the world. We sell parts for almost any shaver made in the last 30 years. Whether you need a new shaver head, batteries, cord, trimmer or just about any other part... we have it. We also have a wide selection of new and factory refurbished shavers, beard, mustache trimmers and hair clippers. If you require a repair to your shaver and can't do it yourself, let us know and we can give you a free estimate.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

136 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(136)

83 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

So not order from them

So not order from them. Returns you must pay for postage.

4. September 2022
Bewertung ohne vorherige Einladung
Shaver Outlet, Inc.-Logo

Antwort von Shaver Outlet, Inc.

We are sorry that you ordered an incompatible part. When ordering parts, it is critical that you match the model number on your shaver to the list of compatible models provided in the description on the item page to ensure a fit. Ordering by sight is very unreliable as many parts look identical or similar. We are also available by phone or email to answer your compatibility questions before you place your order. Because you did not match your model number as necessary and ordered the wrong part, it is your responsibility to return the item.

Bewertet mit 1 von 5 Sternen

I ordered two replacement comb guards…

I ordered two replacement comb guards for an electric hair clipper. It was unclear whether the parts would fit my model or not. One did and one didn’t, and so they canceled my entire order. The tone of their reply felt like a reprimand, that I should’ve read their information more carefully. It felt like they didn’t even want to be in business.

15. Februar 2022
Bewertung ohne vorherige Einladung
Shaver Outlet, Inc.-Logo

Antwort von Shaver Outlet, Inc.

We are sorry that you misunderstood our response to you. You requested that we cancel one of the two items you ordered. Because we can not cancel just one, we cancelled the entire order and asked you to reorder making sure to match your model number to the list of models provided on the item page. There was no tone and no reprimand. Just informing you as to what was done and advice on how to reorder so that you get the parts you need.

Bewertet mit 1 von 5 Sternen

was billed for a product i never ordered, never even heard of this company

here's the deal. on oct.30 i received an e-mail telling me my credit card was charged $5.43. a couple minutes later i got an e-mail saying it was declined. a few hours later they tried billing me again, again declined. my credit card co. contacted me to verify the charge, now i have to wait for a new card. don't know how these yaa-hoos got my number, but i would highly recommend you don't buy ANYTHING from them

31. Oktober 2020
Bewertung ohne vorherige Einladung
Shaver Outlet, Inc.-Logo

Antwort von Shaver Outlet, Inc.

If you have not been in contact with your bank, please contact them immediately as your card has been compromised. They can explain to you in more detail.
Shaver Outlet, does not have your card information. What has happened is a credit card thief has gotten your card information and attempted to place an order on our site. Your bank approved it and that is why you see a 'pending' transaction on your on-line account. However, our credit card processor declined the transaction due to the suspected fraud. You will never be charged. The 'pending' transaction that you initially saw, will simply disappear within a few days.

Bewertet mit 1 von 5 Sternen

at your own risk...

bought parts for my shaver, parts are ok but, paid for 2 and only received 1.

tried to contact them...no reply, no nothing, lost my money!!!

i got the feeling that, at the other end, wen they receive replys they go, HA-HA-HA...

ho woaw, instead of trying to help me , you reply saying that i am to dumb to write the correct email adress...maybe the dumb one is the one that ship my parts and cannot count up to the number 2...
if you dont like bad reviews, dont answer like this and start working on your employes...

13. September 2020
Bewertung ohne vorherige Einladung
Shaver Outlet, Inc.-Logo

Antwort von Shaver Outlet, Inc.

We are sorry that you received only part of your order and were not able to reach us. Our phone number and email address were included on your packing slip. We have used that phone and email for nearly 25 years. We reply to emails 7 days a week and answer the phone M-F from 10am-5pm EST. There is also an option to leave a voice mail if you call outside of business hours. We are happy to help but you must dial the number exactly as it is written or email us exactly as written if you wish to successfully communicate with us. Without your order information, we can not identify you to reach out to you from here.

Bewertet mit 5 von 5 Sternen

Great service!

I needed a replacement charger for a shaver. The aftermarket versions sold on Amazon claimed to be compatible, but many reviews confirmed that they in fact were not.

But Brian at Shaver Outlet knew exactly what he was talking about and promptly shipped me the correct charger. A first-class professional.

2. Mai 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

May a purchase did not like

May a purchase did not like, said it was used, was returned back. I did not see on their site no returns. Will not recommend or purchased anything from this company. They don't stand by their products for customer satisfaction.

2. August 2019
Bewertung ohne vorherige Einladung
Shaver Outlet, Inc.-Logo

Antwort von Shaver Outlet, Inc.

We are sorry that you were unable to adhere to the posted returns policy. However, it does state that used shaver heads are not returnable. This is due the hygienic concerns. The written return authorization you were sent also stated that the item may be returned only if unused.
Please remember, that we are available to answer your questions about return policy, matching replacement parts correctly, or any other issue before making your purchase.

Bewertet mit 5 von 5 Sternen

This was a great service!!

This was a great service!!! I had an 18 year old Braun that the motor and batteries died. Didn't think repair was even an option until my wife found Shaver outlet. I was on the fence about repair vs new shave. I called and talked to Brian and he walked me thru troubleshooting the problems. He diagnosed the issue and told me he could fix it. We also discussed a new shaver that he recommended that was like my original. I decided on fixing so I sent to him the shaver on Friday March 8th and I have it back today March 13 and it works perfect!! Thank you Brian for all your help and knowledge. I will certainly return for any shaving needs that I have. So glad to have my Braun fixed like new..
Thanks again Brian!!!!

13. März 2019
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Did not work. No refund. Horrible customer service.

I debated buying a new Series 9 or reviving my Braun. My old shaver works fine when plugged in, but the batteries no longer charge. I decided to invest $60 to refurbish my shaver with a new circuit board and batteries. I watched the installation video on this very page, the only instructions I was provided and carefully followed each step. No dice. Does not work. At all. When I replaced my old circuit board, it works fine plugged in. When I examined the new circuit board, I noticed significant burns on the front and back.

I called shaveroutlet to report the problem and they blamed me for not removing a tiny blue adhesive from the circuit board that resulted in the short circuiting of the unit. They offered no further support and refused any refund, despite that nowhere in their instructions did they make any mention of the blue adhesive.

So I'm out of luck and out of $60. Do not buy. Do not trust. Horrible customer service.

25. August 2017
Bewertung ohne vorherige Einladung
Shaver Outlet, Inc.-Logo

Antwort von Shaver Outlet, Inc.

As with all electronic repairs, a significant level of knowledge is needed to perform circuit board replacement. This knowledge includes removing protective coatings placed over contact points in the factory and more. Please know your level of ability before attempting repair that you are not familiar with. Additionally, we are available to answer your questions before attempting your repair before you damage a product. Unfortunately, items damaged by the user are not returnable

Bewertet mit 1 von 5 Sternen

Buy elsewhere

Shipper picked USPS as shipping method. I paid for shipping. Package was delivered to wrong address. USPS claims package was delivered, but to where? ShaverOutlet refused claim.

11. April 2016
Bewertung ohne vorherige Einladung

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