Shaver Outlet, Inc. Bewertungen 

Sent them my shaver for repair with a packing list of what I sent them. When I got my shaver back, the foil guard was missing. When I called and wrote them, they took no responsibility for the missing item and suggested I didn't send it or I lost it when I packed it. Sorry, no chance. They sell the missing item for $3.99. After telling them I needed a cap and a new foil and cutter, Brian said he would sell me a new foil and cutter and would "throw in" the cap. When I asked him to throw in free shipping, he ignored my request.

Last year I was looking for an electric razor for my husband, and I wanted to patronize an American company (NOT Amazon) and was pleased to find Shaver Outlet, based in Florida. I also wanted a product made in the USA, and Wahl is in Illinois. I ordered the Wahl Bump-free rechargeable razor, and it worked great, which is impressive because his beard is very coarse. Recently the foil on top became scratchy to the point that he couldn't use it, so I contacted the company. They responded right away with information about the razor and a link to the replacement parts I needed. My order shipped right away, and when the parts arrived my husband easily installed them, and the razor is as good as new. In a time when good customer service is rare, this experience was a breath of fresh air!

Product ordered, paid for and not received.

My order shipped promptly and fits my razor perfectly. Definitely recommend!

Easy to navigate.

USPS shipping number provided by Shaver Outlet in order confirmation was invalid. Contacted customer service for clarification.

Wonderful experience and repair. Was able to repair a razor I really like and have had a long time.

Recently lost the guide comb for a very expensive brand new remington shaver, and was unsure if I could order just that part. Sure enough they had it in stock for like $10 plus shipping and I was overjoyed with the purchase, but about 12 hours later I found the original one and contacted their customer service to try and cancel my order. They did so quickly and without hassle and gave me a full refund. Excellent customer service and selection of replacement parts.

This was for my husband’s beard trimmer which he really likes to groom his beard and I really like him with a beard. I was concerned that the broken part would mean a new trimmer, so was really happy to find a non-Amazon source that was able to ship the part in a reasonable amount of time for a reasonable price. The part fits same as the original so that says 5 stars to me!

Have been dealing with them for several years. Found them to provide quick turnaround, honest services and reasonable pricing on accessories as well as services. Great communications as well. You will not be disappointed with them!

Fast and efficient service. ShaverOutlet is one of the last repairs shops for vintage electric razors.

I recently had an outstanding experience with Shaver Outlet, Inc. (shaveroutlet.com) and their exceptional customer service. I own a Braun wet/dry shaver—a pricey piece of equipment—when the power button unexpectedly popped off. I wasn’t keen on shelling out for a replacement, so I searched online and stumbled upon Shaver Outlet. To my relief, I discovered my razor was still under warranty. I shipped it to them, and they repaired it incredibly fast, sending it back to me in like-new condition. I couldn’t be happier with the service and the results. For anyone needing razor repairs, I highly recommend Shaver Outlet—they’re top-notch!

Order placed 11/24/24 not received a/o 12/12/24.

fantastic service from a great company
quick turnaround perfect communications'
HIGHLY RECOMENDED

BEWARE. They sold my email. So lots of junk mail now. My credit card was also used to try to purchase tools online. All this within one to two weeks after buying a $5 part. NOT WORTH IT!!!

I just replaced the batteries in my Remington shaver with help from SO. An email exchange confirmed I was ordering the right replacements, and a very helpful video showed how to replace them. I'm a novice with electronics, but it was a pretty easy fix, and it now works good as new. I was so mad at Remington for selling a product that they clearly wanted you to throw away when the batteries died. SO made it possible to "go green" and repair, not despair. That's one less perfectly good device kept out of the trash. Thanks for your great info, support, and instructive videos!

I repaired my Braun Series 9 shaver using parts from Shaver Outlet. They were VERY knowledgeable and helped me make sure I had the right parts. They shipped the items very quickly and they arrived quickly too! Everything was well packed and exactly what I needed to fix my shaver. I saved hundreds of $$ by not having to replace it!

The trimmer on my husbands Braun shaver was broken. I looked up videos, assuming we could fix it. Shaver outlet had the best videos by far. I still wasn't confident doing the work ourselves so I contacted Shaver Outlet. They gave me a solid quote and I mailed the shaver. One week later, it was returned in excellent condition...."good as new". Thanks for an outstanding job.

FANTASTIC CUSTOMER SERVICE. I purchased a comb that matched the model number of the shaver. It did not fit. I emailed Shaver Outlet, described the problem and asked to return the comb for the correct comb. After several emails with photos of the shaver and the old comb and the new comb, it appears that the shaver head may have been from a different model. Problem solved. I ordered the new head! This employee worked hard to solve the problem. Lesson learned: don't buy from Chinese companies who often have poor command of the English language and take days to obtain an answer - not to mention the shipping time from China!

Item was never shipped however i was charged the full amount for the item