They weren't forthcoming about how many tradies get a particular lead which when coming on board specifically mentioned that it was limited to 3 trades ONLY per 1 trade lead and being a 3-1 Ra... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Our hot water system burst and I needed the replacement of hot water unit urgently. I contacted Ryan from Statement Plumbing and Metal Roofing through Service. com. Ryan made time on a very busy day... Mehr ansehen
Unternehmen hat geantwortet
Gio Handyman Services cleaned my gutters recently and I honestly couldn’t be happier. He was extremely punctual — right on time, not one of those “between 9-12” windows. The gutters themselves are s... Mehr ansehen
Unternehmen hat geantwortet
Excellent Results First time user of Service.com.au. Stumbled across it by accident. Amazed by the rapid responses from suppliers. Spoilt for choice, & selected a local tradie who attended the nex... Mehr ansehen
Unternehmen hat geantwortet
4.5
Hervorragend
254 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 77 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Easy to access and user friendly
Easy to access and user friendly.
Had response to service request quickly and was followed up by Service team to see if I had found a suitable person to complete the work.
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Service.com.au
Dear John,
Thank you for providing your feedback.
We are pleased to hear that you found our platform easy to access and user friendly. It is important to us that service requests receive quick responses and that our team follows up to ensure you have found a suitable person for your requirements.
As a third party service, we aim to provide a reliable connection between customers and businesses. We appreciate you sharing your experience with us.
Kind regards,
The Service.com.au Team
Service seeking was great
Service seeking was incredibly helpful.
I found a great lawn mowing guy and the whole process was seamless and fast. I highly recommend using this service
Vanessa
5. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Service.com.au
Dear Vanessa,
Thank you for providing your feedback.
We are pleased to hear that your experience with our platform was helpful and that the process was seamless and fast. It is great to know that you found a suitable lawn mowing service for your requirements.
As a third party service, our goal is to facilitate efficient connections between customers and businesses. We appreciate your recommendation to others.
Kind regards,
The Service.com.au Team
Efficient and problem resolved without…
Efficient and problem resolved without fuss
16. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Service.com.au
Hi Jan,
Thank you for taking the time to leave a review. We’re really pleased to hear that your experience was efficient and that the issue was resolved quickly and without fuss.
That’s exactly what we aim for, making the process simple and stress free while helping you get the right outcome. We appreciate you choosing Service.com.au and sharing your feedback.
Kind regards,
The Service.com.au Team
Very prompt in responses to my requests…
Very prompt in responses to my requests and follow ups after the service was provided.
15. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Service.com.au
Hi Suren,
Thank you for taking the time to share your feedback. We’re glad to hear you were happy with the prompt responses and the follow up after the service was completed. Providing clear communication and support throughout the process is important to us.
We appreciate your recommendation and look forward to assisting you again in the future.
Kind regards,
The Service.com.au Team
Just a quick review
I needed a sparky as mine had retired and saw Service.com.au and thought I'd give them a go. Great decision. Posted a job just and had several replies. Got a decent quote considering it was at Christmas time. Job was done professionally as quoted by Andy. Would definitely recommend.
Cheers, Katherine
31. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Service.com.au
Hi Katherine,
Thanks so much for taking the time to leave a review. We’re really glad to hear Service.com.au helped you find a great sparky so quickly, especially during the busy Christmas period. It’s great to know you received multiple responses, a fair quote, and that Andy completed the job professionally as expected.
We appreciate the recommendation and would be happy to help again whenever you need.
Kind regards,
The Service.com.au Team
Antwort von Service.com.au
Hi Callum,
Thank you for sharing your experience. We’re glad to hear that the process was simple and that you were able to find a contractor the very next day.
Kind regards,
The Service.com.au Team
I got the right guy for the job and…
I got the right guy for the job and everything sorted with in a week
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Service.com.au
Hi there,
Thank you for sharing your experience. We’re glad to hear you were able to find the right person for the job and have everything sorted within a week. It’s great to know the platform made the process quick and efficient for you.
Kind regards,
The Service.com.au Team
Dodgy tradesman
I used the website service.com.au to put out a fencing job request. H&M Landscape and Gardens, run by Hayden William Rixon (ABN: 24522620201), responded to the request.
I made the error of telling him I was abroad and, claiming insecurity, he demanded an upfront payment of $14,500 to go ahead with the job. Having spent weeks searching for alternative tradesmen, I reluctantly agreed and made the payment.
He later dumped fencing materials on the property and never built the fence.
The OFT took the matter to court on 8th December 2025 and convicted him of a breach of consumer law. Prior this, service.com.au did next to nothing, claiming to have tried to contact the tradesman but nothing else.
The reason I hold service.com.au partially responsible is that it had given me the impression that this tradesman had been vetted, what with the 3 green ticks next to his name. It was very obvious that nobody had ever vetted this guy, who not only had made numerous criminal court appearances, but didn't even have a building license.
2. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Service.com.au
Hi Matthew,
Thank you for sharing your experience. We are very sorry to hear about what you went through and understand how upsetting this situation would have been.
service.com.au is a third party platform that connects customers with independent businesses. We do not employ, manage, or oversee the work or payment arrangements of the businesses listed on our site.
We would like to clarify an important point regarding verification. At the time you were contacted, the business you referenced was unverified, which is the lowest level of verification on our platform. They did not hold full verification status, and no green verification ticks were displayed to indicate vetting or endorsement. Verification on our platform is not a guarantee of licensing, qualifications, or conduct, and we always recommend customers independently confirm licences, insurance, and avoid large upfront payments.
Once we became aware of the concerns raised, the business was removed from our platform. We take reports of this nature very seriously and act promptly when issues are identified.
While we are unable to investigate or resolve disputes between customers and independent businesses, we do appreciate you bringing this to our attention. If you would like to discuss this further, please contact our support team directly so we can review your account and provide any assistance available from our side.
Kind regards,
The Service.com.au Team
Antwort von Service.com.au
Hi Urmila,
Thank you for your feedback. We’re glad to hear you had a great experience using Service.com.au.
Kind regards,
The Service.com.au Team
Kai was very helpful and polite and…
Kai was very helpful and polite and resolved the issue immediately.
16. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Service.com.au
Hi Tony,
Thank you for your feedback. We’re glad to hear that Kai was helpful, polite, and able to resolve the issue promptly. We appreciate you taking the time to share your experience.
Kind regards,
The Service.com.au Team
Excellent old fashioned customer service.
Excellent old fashioned customer service in including initial enquiries, arranging numerous services, follow up & then final call back after completion!!
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Service.com.au
Hi Captain Jim,
Thank you for your wonderful feedback. We’re delighted to hear that you experienced excellent, old-fashioned customer service from your initial enquiry through to follow-up and final call back after completion. It’s great to know the full process felt supportive and well managed.
Kind regards,
The Service.com.au Team
Antwort von Service.com.au
Hi Sammy,
Thank you for your feedback. We’re glad to hear you found Service.com.au easy to use and appreciated the fast response time. It’s great to know the platform worked well for you.
Kind regards,
The Service.com.au Team
Easy to use and a few replies by the…
Easy to use and a few replies by the next morning. I'd be happy to use the service again.
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von Service.com.au
Hi Damien,
Thank you for sharing your experience. We’re glad to hear the platform was easy to use and that you received a few replies so quickly. It’s great to know you’d be happy to use the service again.
Kind regards,
The Service.com.au Team
Great Service all Round!
The site was easy to use and set up. Timely notifications were received and it was easy to communicate with prospective contractors. Post service check up was undertaken by the customer service team, who were always helpful and polite.
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von Service.com.au
Hi Fiona,
Thank you for taking the time to leave such a thoughtful review. We’re really glad to hear the site was easy to use and that the notifications and messaging made the process smooth when connecting with contractors.
It’s also great to know our customer service team’s follow up and support were helpful throughout. We appreciate your feedback and are pleased the experience was a positive one.
Kind regards,
The Service.com.au Team
It was my first time using this service…
It was my first time using this service and it was a breeze to put up my request. Most surprising was the quick calls I received from various providers and I was able to choose the appropriate one suiting my convenience and budget. Highly recommend this service.
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von Service.com.au
Hi V Joseph,
Thank you for sharing your experience. We’re delighted to hear that your first use of Service.com.au was smooth and that you received quick responses from multiple providers. It’s great to know you were able to choose the right tradie to suit your convenience and budget. We truly appreciate your recommendation!
Kind regards,
The Service.com.au Team
Service.com.au is easy to use
Service.com.au is easy to use. There are few experienced professionals to choose from.
Easy to communicate with service providers.
30. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Service.com.au
Hi Kevin,
Thank you for sharing your experience. We’re glad to hear you found Service.com.au easy to use and that communication with service providers was straightforward. It’s great to know you had access to experienced professionals to help with your job.
Kind regards,
The Service.com.au Team
very fast on contact and communicate.
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von Service.com.au
Hi Joseph,
Thanks for your feedback. We’re glad to hear you had a quick and smooth experience with communication from the trades. It’s great to know the platform helped you connect with someone promptly.
Kind regards,
The Service.com.au Team
ease of accessing trades
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Service.com.au
Hi Vishnu,
Thank you for your review. We’re pleased to hear you found it easy to access trades through our platform. It’s great to know the process worked well for you.
Kind regards,
The Service.com.au Team
Simple and seamless process
The process of setting up a job request was simple and straightforward. Managed to get a few quotes fairly quickly, in which i was able to select one who did a good job. Will definitely use Service.com.au again for any other needs.
20. November 2025
Bewertung ohne vorherige Einladung
Antwort von Service.com.au
Hi Vhinod,
Thank you for sharing your experience. We’re really glad to hear the process felt simple and seamless, and that you received quotes quickly and found the right person for the job. It’s great to know you were happy with the work completed.
We appreciate you choosing Service.com.au and look forward to helping again whenever you need.
Kind regards,
The Service.com.au Team
Found someone for my tap repairs very…
Found someone for my tap repairs very quickly. Very happy with his work.
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von Service.com.au
Hi Pat,
Thank you for your review. We’re pleased to hear you were able to find someone quickly for your tap repairs and that you were happy with the work completed.
Kind regards,
The Service.com.au Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.