I have contacted them to set up new portal online as i have just started the job with new company. the advisor was so helpful. not only she assist me to set up new account but she also help me to get... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Thank you to Anna for working with us when we started to fall behind on payments. We're now back where we need to be, but without you help it would have been so much more difficult. With an inad... Mehr ansehen
Unternehmen hat geantwortet
Sam Credit Team. A big thank you for Sam for not only picking up an issue that she could've pass along but being prompt on same day replies and also being thorough and honest with what can be done.... Mehr ansehen
Unternehmen hat geantwortet
We submitted a wrong meter reading early in the year and £15K was deducted to pay for the bill instead of our monthly deductions of about £250. It took 1.5 months of speaking with different tea... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Here at SEFE Energy, we supply gas, electricity and green energy to a huge range of businesses, big and small. Businesses run on energy. Not just gas and electricity, but human energy. The kind that isn’t satisfied until a problem is solved or a service improved. That’s what drives us at SEFE Energy, and keeps us always reaching for better. We’re constantly finding new ways to improve our service and make things simpler, so you can get on with running your business. We’re the home of positive energy, offering creative solutions to your business energy problems.
Kontaktinformationen
SEFE Energy 5th Floor, 8 First Street, Manchester, M15 4RP , M15 4RP , Manchester, Vereinigtes Königreich
- marketing@sefe-energy.com
- sefe-energy.co.uk
4.6
Hervorragend
340 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The lady I spoke with today was…
The lady I spoke with today was extremely helpful and friendly.
3. September 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Kendra who took my call
Kendra who took my call, was very helpful, very professional and understanding
12. August 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Do not use this company
£475 of standing charges for a bill of £11 for Gas used!!! and this is legal. They are not interested in small businesses but only communicate this once you have contacted them. Poor communication for change of ownership & out of contract pricing with ridiculously high charges. This should not be allowed, shame on these companies.
20. August 2025
Antwort von SEFE Energy
Thank you for taking time to leave us feedback. We're sorry to hear you're not happy with our service. We're investigating your issue and will contact you with more details very soon.
Kind Regards
Luke
SEFE Energy
Been happily with them for the past 5…
Been happily under contract for the past 5 years, letter received this week to say we are too small and to go elsewhere as they will not be renewing our contract.
Nice after 7 years of supply with yourselves this is how your treat a loyal customer, poor show guys
20. August 2025
Bewertung ohne vorherige Einladung
Antwort von SEFE Energy
Hi Martin,
Thank you for taking the time to provide us with your feedback. We're sorry to hear that you're not pleased with our service. So we can help further, we need more details from you. Please email your name, account or MPRN/MPAN number and contact number to complaints@sefe-energy.com and we’ll get right onto it.
Thanks,
Will
Toni.F is always so responsive and…
Toni.F is always so responsive and answers all questions when it comes to raising tenders on behalf of clients- which makes the process smooth for all parties involved !!
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Great Customer Service
Imran, who looks after our company account, provides great customer service, and always replies to emails promptly.
They display patience / are happy to work with us in terms of when payments to them can be scheduled by us. Very helpful.
13. August 2025
Bewertung ohne vorherige Einladung
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Agent helpful and courteous
Agent helpful and courteous, provided information needed and emailed copies.
13. August 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Very helpful and efficient staff
Very helpful and efficient staff member sorted my problem within minutes.
12. August 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
My call was handled professionally and…
My call was handled professionally and successfully to enable us to work together to ensure the account is recorded accurately.
7. August 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Very good and helpful customer service.
Very good and helpful customer service.
The adviser was very helpful and knowledgeable and answered my queries.
21. Juli 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
After telling us for weeks that they…
After telling us for weeks that they did not supply the electricity to our property we are now having to jump through hoops to set to an account.
Just time wasted, when we should be able to concentrate on our new business!
11. Juli 2025
Antwort von SEFE Energy
Thank you for taking time to leave us feedback. We're sorry to hear you're not happy with our service. We're investigating your issue and will email you with more details very soon. We apologise for any inconvenience caused. Kind Regards, Luke.
Joy was very helpful and provided the…
Joy was very helpful and provided the information I required straight away
10. Juli 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
VERY HELPFUL AND EFFICIENT
10. Juli 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Very Quick and prompt response
9. Juli 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
I have several accounts with SEFE.
I have several accounts with SEFE.
Always had great customer service.
Staff always polite and resolve any issues.
A stand out service that is so often lacking these days.
Thank you
Jan
4. Juli 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Very professional and quick to resolve…
Very professional and quick to resolve our current issue
30. Juni 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
The Lady i spoke to sorted the problem…
The Lady i spoke to sorted the problem very quickly and sent over copy invoices.
she was also very polite
30. Juni 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
I telephoned and sorted out the problem…
I telephoned and sorted out the problem straight away.
26. Juni 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.