Thank you to Anna for working with us when we started to fall behind on payments. We're now back where we need to be, but without you help it would have been so much more difficult. With an inad... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Sam Credit Team. A big thank you for Sam for not only picking up an issue that she could've pass along but being prompt on same day replies and also being thorough and honest with what can be done.... Mehr ansehen
Unternehmen hat geantwortet
We submitted a wrong meter reading early in the year and £15K was deducted to pay for the bill instead of our monthly deductions of about £250. It took 1.5 months of speaking with different tea... Mehr ansehen
Unternehmen hat geantwortet
My query was resolved quickly and efficiently. The person spoke to was very helpful and followed our conversation with an email, explaining the next steps
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Here at SEFE Energy, we supply gas, electricity and green energy to a huge range of businesses, big and small. Businesses run on energy. Not just gas and electricity, but human energy. The kind that isn’t satisfied until a problem is solved or a service improved. That’s what drives us at SEFE Energy, and keeps us always reaching for better. We’re constantly finding new ways to improve our service and make things simpler, so you can get on with running your business. We’re the home of positive energy, offering creative solutions to your business energy problems.
Kontaktinformationen
SEFE Energy 5th Floor, 8 First Street, Manchester, M15 4RP , M15 4RP , Manchester, Vereinigtes Königreich
- marketing@sefe-energy.com
- sefe-energy.co.uk
4.6
Hervorragend
338 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von SEFE Energy
Thank you for taking time to leave us feedback. We're very pleased to hear you're happy with the service provided.
Kind Regards,
Luke
Answered all of my questions and dealt…
Answered all of my questions and dealt with my queries professionally
Thank you
19. November 2025
Antwort von SEFE Energy
Thank you for taking time to leave us feedback. We're very pleased to hear you're happy with the service provided.
Kind Regards,
Luke
Helpful staff
Carolina Neto is the first person that I have dealt with that seemed organised and helpful in any Utility company that I have ever had to work with. She solved my query quickly and efficiently and was very friendly.
17. November 2025
Antwort von SEFE Energy
Thank you for taking time to leave us feedback. We're very pleased to hear you're happy with the service provided.
Kind Regards,
Luke
Joy was a star performer
I spoke with Joy who was extremely helpful. She went above and beyond to make sure she covered all of the items I required help with and gave me good advice on how to proceed with an issue I had. She made me feel that I was a valued customer even though I was speaking to her about a disconnection.
12. November 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
I haven’t had a reply to an email…
I haven’t had a reply to an email requesting further information
3. November 2025
Antwort von SEFE Energy
Good afternoon,
Thank you for taking time to leave us feedback. We're sorry to hear you're not happy with our service. We're investigating your issue and will email you with more details very soon. We apologise for any inconvenience caused.
Kind regards,
Aidan
The SEFE Energy Team
Kendra was very polite and was able to…
Kendra was very polite and was able to supply the information I needed promptly.
3. November 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Spoke to delightful young lady who…
Spoke to delightful young lady who arranged a direct mandate to be sent to me which she did efficiently.
24. Oktober 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Excellent response
Call was answered promptly. Alex dealt with my query and resolved it within minutes. Very impressed.
3. Oktober 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Customer service representative…
Customer service representative extremely polite and helpful
2. Oktober 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
I would like to take this opportunity…
I would like to take this opportunity to express my sincere appreciation for the excellent service provided by Samera. She has been extremely professional, attentive, and supportive throughout, ensuring that all my needs were met with efficiency and care. Her friendly approach and commitment to delivering outstanding service truly stood out. Thank you, Samera, for going above and beyond.
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
4* for answering the phone
4* for answering the phone within a reasonable time. (most energy Co's don't score). Extra star for being prompt and agreeing a refund.
25. September 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Excellent customer service
19. September 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
Good customer service
Great customer service. Resolved my issue in a couple of minutes.
17. September 2025
Bewertung ohne vorherige Einladung
Antwort von SEFE Energy
Good morning,
Thank you for taking time to leave us feedback and for the call earlier today. We're very pleased to hear you're happy with the service provided.
Kind Regards
Aidan
Quick, helpful advice and action
Changed my billing address quickly and efficiently without hassel
5. September 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Efficient and friendly service
I rang with a query and the young lady was so helpful, and pointed me in the right direction straight away.
3. September 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
The lady I spoke with today was…
The lady I spoke with today was extremely helpful and friendly.
3. September 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Kendra who took my call
Kendra who took my call, was very helpful, very professional and understanding
12. August 2025
Antwort von SEFE Energy
Hi there,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Kaya
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.