This is my second Schwank Blazing Bull. I used my first one so often, I wore it out. The Customer Service Rep was very helpful in getting me set up with a new grill. Service was outstanding! You c... Mehr ansehen
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Das sagen Bewerter
What an awesome grill! Once you retrain your thought process to raising and lowering whatever you’re cooking, the results are impeccable! I’ve used conventional grills for decades and I can honestly s... Mehr ansehen
Unternehmen hat geantwortet
Since last November I have purchased five Schwank grills I have one and have given the other four away. I really enjoy the way they cook everything from eggs to steak to fish to every type of vegetabl... Mehr ansehen
Defective right out of the box. Broken lift mechanism. Their go to excuse is "it must have happened during shipment" even though I have repeatedly told them that there is no damage whatsoever on t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Schwank Grills
Vom Unternehmen geschrieben
Schwank Grills are revolutionary portable infrared grills, Made in the USA, that deliver premium steakhouse quality taste in any outdoor area. The secret lies in the innovative infrared technology, used only by the world's best steakhouses, that heat from above at extremely hot temperatures up to 1500°F.
Kontaktinformationen
2 Schwank Way, 30830, Waynesboro, Vereinigte Staaten
- 1-888-677-2649
- info@schwankgrills.com
- schwankgrills.com
4.2
Gut
572 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
It arrived!
It arrived now to sit back and wait for the table
Super excited to try it out with that 1500’ sear
2. September 2024
Easy to navigate website
Easy to navigate website
Order options and shipping was easy.
23. August 2024
Antwort von Schwank Grills
Hi Peggy, thank you for the wonderful feedback! We’re so glad to hear you’re enjoying both the product and the support from our team, it means a lot to us. Happy grilling!
I LOVE my Schwank grill
I LOVE my Schwank grill. The quality is unmatched. As an existing customer, I was offered a savings on the Large grill table.
Needless to say, I purchased it.
The customer service is top notch.
15. August 2024
Antwort von Schwank Grills
Thank you for your continued support! We’re delighted to hear how much you’re enjoying your Schwank grill and that the large grill table was a great addition. It’s wonderful to know the quality and service have matched your expectations!
Couldn't be more helpful or kind
Couldn't be more helpful or kind. Can't wait for the best grill on the market.
12. August 2024
Too much effort for an inferior end result
After using this grill only two times, we have decided to re-home it because it is way too much work. A conventional gas grill delivers a far superior end result at a fraction of the cleanup.
24. Juli 2024
Antwort von Schwank Grills
Hi Jeffrey, sorry to hear that. Can you please contact info@schwankgrills.com and we can provide you with some great cleaning tips to make the process easier? We can also provide you with more tips to make the steak taste MUCH better than your conventional gas grill.
Cooks meat amazingly but grill is not user friendly
The grill cooks everything amazingly. But the problem is the grill is not easy to use. Right now, the only way I can light it and keep it on is to push the ignite button on top and then place something with heavy weight on top of it to keep it burning. Maybe it's me but it's not easy to use.
29. Juni 2024
Antwort von Schwank Grills
Hi Rachel, sorry to hear that you are having issues. This is definitely an issue with the grill and not how it is supposed to operate. Can you please contact support@schwankgrills.com and we can get this fixed for you under warranty?
Fast deliver
Fast deliver , costumer service was great !!!!
Very high quality Grill
Best steak ever in seconds!!!!!
Love it
28. Juni 2024
Antwort von Schwank Grills
Thank you, Debora! We’re glad to hear your grill arrived quickly and that you’re enjoying the quality and performance. Cooking a perfect steak efficiently is exactly what we designed it for, Happy grilling!
Antwort von Schwank Grills
Hi Chris, thank you for your feedback! We’re glad to hear you found our site helpful and informative. We’re always working to make the experience as clear and user-friendly as possible, so it’s great to know that stood out to you.
Antwort von Schwank Grills
Thank you, Jack! We’re glad you had an excellent experience with our service. Providing reliable support for our customers is always a top priority.
Lost a star as it would not accept my…
Lost a star as it would not accept my discount code
21. Juni 2024
Antwort von Schwank Grills
Hi Gary, thank you for your feedback. We’re sorry for the trouble you experienced with your discount code at checkout. If this ever comes up again, please don’t hesitate to reach out to us at info@schwankgroup.com
so our team can assist right away. We appreciate your support and thank you for choosing Schwank.
You answered my question regarding the…
You answered my question regarding the discount code so bought the grill. Thank you for your prompt response.
17. Juni 2024
Antwort von Schwank Grills
Thank you, Michael! We’re glad we could assist quickly and help you secure your grill with the discount. We hope you enjoy many great meals with it!
Excellent Customer Service
I interacted with the online chat because I forgot to add a promo code when placing my order. Instead of calling, I opted for the online help. The response was quick, and I received a confirmation email immediately with the change made to my order. Excellent customer service!
17. Juni 2024
Antwort von Schwank Grills
Thank you, Anais! We’re glad our online chat could quickly resolve your promo code issue and confirm the update without any hassle. It’s great to know the process worked smoothly for you. Happy grilling!
Awesome looking product!
The product looks very nice. Have not received mine yet, just ordered. Talked to someone that sells them and they came highly recommended. Loved that you had a fathers day special and I was able to get a lot of items I wanted for free!
11. Juni 2024
Service in a hurry
I pre ordered a table for my Schwank Grill that was supposed to carry a 15% discount with a promotion code. I did not see any place to enter the code but made the full purchase price order. Five minutes later I emailed Schwank and they replied in less than five minutes after that giving me the discount. Excellent service. Also, I have owned the grill for over a year and it is perfect for steaks and pork chops.
5. Juni 2024
Great customer service
I was a dummy and over tightened the gas supply, breaking the gas manifold. Schwank quickly offered a no-charge repair, for which I am grateful. Can’t wait to try out the grill! 😃
28. Mai 2024
Very easy to order
Very easy to order. Purchase incentives and easy to use website. Your product looks awesome and can't wait to put it to use.
22. Mai 2024
Antwort von Schwank Grills
Thank you, Jesse! We’re glad to hear the ordering process was smooth and that the website made things easy. Happy grilling!
Customers come first
They didn't know what their business was. Selling Schwank Grills or being in a meeting.
9. Mai 2024
Antwort von Schwank Grills
Hi Arthur, our customers always come first! Sorry to hear that you had a bad experience, can you please call us at 1-888-677-2649 and ask for me directly. I would be happy to speak to you about any issues you are having.
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