Satchell Moran Solicitors Bewertungen 609

TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Absolutely amazing firm.. rebeca kept me up to date and took a matter of few months from them taking case to being awarded the compensation i deserved. I would use them again and again and am planning... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had an excellent experience with this firm. Vikki Andrews and her team handled my case with real professionalism and kept me informed at every stage. The team were thorough, supportive, and alway... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Satchell Moran know their stuff. Engaging Solicitors on matters can be a challenging and nervy experience for some. They were clear on process & expectations right from the start, did what they sa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Called to ask if my claim would be one they could help me with but gave up immediately because they do not even qualify to take phone calls. Thank God for BREXIT because, with it, the standards can n... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anwaltskanzlei

Vom Unternehmen geschrieben

Our mission is to provide high quality legal advice and representation throughout England and Wales by maintaining the excellent standard of service that our clients, both new and existing deserve.


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

609 Bewertungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

Satchell Moran Solicitors

I found Satchell Moran solicitors very professional,accurate and informative.would highly recommend .

13. Oktober 2025
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Antwort von Satchell Moran Solicitors

We appreciate your feedback. It is great to hear you were happy with the professionalism and accuracy of our work.

Bewertet mit 5 von 5 Sternen

Very friendly and kind stuff

Very friendly and kind stuff
At first very nervous buy on phone very helpful

27. Oktober 2025
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Antwort von Satchell Moran Solicitors

We appreciate your feedback. It is wonderful to hear our staff were friendly and helpful, especially when you were feeling nervous at first. Thank you for your lovely comments.

Bewertet mit 1 von 5 Sternen

Wow. Talk about mercenary!

Wow. It’s one thing to be told your complaint doesn’t match the criteria. It’s another to be hung up on mid-sentence when they realise this. Talk about mercenary!

27. Oktober 2025
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Antwort von Satchell Moran Solicitors

We are sorry to hear that you were unhappy with your experience. However, we must clarify that our staff would not end a call mid-sentence, and we are confident they acted courteously and professionally throughout.

We note that your review appears to relate to a matter where we were unable to take on your case. As much as we would like to assist everyone who contacts us, we cannot act for every client who enquires.

We wish you the best of luck in finding suitable representation.

Bewertet mit 1 von 5 Sternen

Sad to say

Sad to say, I received a brutal rejection headed "Email to Vetting Client confirming rejection". It ended with: "Please note this is an automated email and any replies will not be responded to."

While not rude, in the circumstances, it was not pleasant, so I would not recommend this firm.

Reply: The next solicitors I wrote to couldn't help me either but they sent me a polite, professional and helpful reply.

24. Oktober 2025
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Antwort von Satchell Moran Solicitors

We regret to hear that you were disappointed with your experience. Our automated messages are designed to ensure clear and timely communication.

Unfortunately we cannot act for every client that asks us to, much as we might like. Rather than drag out the vetting process, we feel it’s in our prospective clients' best interests to inform them if we aren’t able to help as early as possible. This allows them to find representation elsewhere and continue their claims without delay.

Bewertet mit 5 von 5 Sternen

They was very helpful quick to respond…

They was very helpful quick to respond to any questions and was very understanding with my adhd and all the questions. Theu was professional and robust with the people involved and manages to get a good outcome thankyou so much

20. Oktober 2025
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Antwort von Satchell Moran Solicitors

We appreciate your feedback. It is great to hear our team’s understanding and communication made the process easier and led to a good result.

Bewertet mit 5 von 5 Sternen

I had an amazing experience with…

I had an amazing experience with Satchell Moran Solicitors for my claim against South Wales Police. From start to finish, they were professional, supportive, and kept me in the loop every step of the way. They made a stressful situation so much easier, and I felt genuinely cared for. The process wrapped up smoothly, and I’m so grateful for their help. Highly recommend them to anyone needing legal support! The settlement and apology negotiated far exceed my expectations, justice was finally served after months of abuse by south wales police! Special mention to my solicitor Sarah!! The most powerful and impressive woman I have ever had the privilege of dealing with 👊🏻

16. Oktober 2025
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Antwort von Satchell Moran Solicitors

Thank you for your wonderful review and recommendation. We are delighted that Sarah and the team provided the support and outcome you deserved.

Bewertet mit 5 von 5 Sternen

Great advice & did everything for me &…

Great advice & did everything for me & I was very pleased & grateful for what the company did all the way through. Would highly recommend & use if needed again.

8. Oktober 2025
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Antwort von Satchell Moran Solicitors

Thank you for taking the time to leave such a positive review. We are glad you were satisfied with the help you received from start to finish.

Bewertet mit 5 von 5 Sternen

I found your service very good to me as…

I found your service very good to me as I’m not very Computer literate as you took the time with me to explain and work it out you told me everything verbally also 👍 great help. I also felt very comfortable talking to any of the staff they were human not audio machines . I thank you for your help and would recommend you to anyone. And I thank you

14. Oktober 2025
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Antwort von Satchell Moran Solicitors

Thank you for your lovely comments. We are glad you felt supported and that our team could make everything clear and easy to follow.

Bewertet mit 2 von 5 Sternen

Not worth the time

29. September 2025
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Antwort von Satchell Moran Solicitors

We are sorry to see this 1-star review. We can see that you sent an enquiry to us, however there is no record of any further contact with our team despite our best efforts. If you still wish to make a claim, you can do so by contacting our team directly on 0151 268 8282.

Bewertet mit 1 von 5 Sternen

Rude. Unexperienced reception

Rude, the guy (never gave a name) on the phone hung up on me after waiting an hour to get through. Just said he is cancelling my case. One person told me it was fine to go through this solicitor and next fella told me no and just put the phone down. Would not recommend in the slightest. DO NOT CONTACT THESE PEOPLE if you are looking to go forward with a case.

10. Oktober 2025
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Antwort von Satchell Moran Solicitors

We are sorry to read your comments, but we must make clear that they are not accurate. Our calls are always answered promptly, and we do not have any male receptionists.

It appears this review has been left by someone who is not a client of the firm. We appreciate that it can be disappointing when we are unable to take on a matter, but unfortunately, we cannot act for every person who contacts us.

We wish you the best of luck in finding alternative representation.

Bewertet mit 5 von 5 Sternen

What a amazing team!

What a amazing team!! I couldn't ask for better and would recommend to anyone. I will 100% use again

25. September 2025
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Antwort von Satchell Moran Solicitors

Thank you for your wonderful feedback. We are delighted you were happy with the team and truly appreciate your recommendation.

Bewertet mit 1 von 5 Sternen

This solicitors cannot help you for…

This solicitors cannot help you for personal injury ptsd caused by another party find it quite odd that you need a physical injury

2. Oktober 2025
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Antwort von Satchell Moran Solicitors

We are sorry we couldn’t take your case on, we have to assess each case on its individual merits. We cannot take every client on who contacts us, without proper assessment. Good luck.

Bewertet mit 5 von 5 Sternen

Easy help when needed

Easy help when needed kept me informed and in the loop at all times.

1. Oktober 2025
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Antwort von Satchell Moran Solicitors

We appreciate your kind feedback. It is great to hear you found our team helpful and communication clear at every stage.

Bewertet mit 5 von 5 Sternen

Great and easy to talk to keep you well…

Great and easy to talk to keep you well informed and always look after you best intreasts

23. September 2025
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Antwort von Satchell Moran Solicitors

Thank you for taking the time to leave a review. It is great to know you felt listened to and well looked after from start to finish.

Bewertet mit 5 von 5 Sternen

I am very pleased with the help I was…

I am very pleased with the help I was given and excellent service. Many difficulties during the process but they handled it correctly and professionally. Thank you

26. September 2025
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Antwort von Satchell Moran Solicitors

Thank you for your kind feedback. We are glad you were pleased with the service and that our team could guide you through the challenges smoothly.

Bewertet mit 5 von 5 Sternen

Highly recommended

Very good solicitors helped me kept me upto date via emails, easy to contact them, i highly recommend satchell moran solicitors.

10. März 2025
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Antwort von Satchell Moran Solicitors

Thank you for your kind review and recommendation. We are pleased you found it easy to stay in touch and felt well informed throughout.

Bewertet mit 5 von 5 Sternen

Very professional and caring

Very professional and caring. They left no stone unturned to help me out!

25. September 2025
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Antwort von Satchell Moran Solicitors

Thank you for your lovely review. We are delighted you felt well cared for and that our team could provide the support you needed.

Bewertet mit 5 von 5 Sternen

Thoroughly professional from start to…

Thoroughly professional from start to finish, stress free, experienced and efficient. I highly recommend.

24. April 2025
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Antwort von Satchell Moran Solicitors

Thank you for taking the time to leave a review. We are pleased you felt supported throughout and that everything was managed smoothly.

Bewertet mit 1 von 5 Sternen

Their fees and costs are primary over your case , dreadful form of ambulance chasers .

This is arguably the worst solicitors I have ever had the misfortune to encounter . Rude , obnoxious from the moment of contact . Reception staff obviously unhappy and make it known . They appear underpaid and overworked .
The solicitor I encountered ( name with held for compliance with trust pilot) was incapable of understanding the simple basics of my issue. They are demeaning and disrespectful and disparaging instead of explaining they either can or can’t help .

They are all questions but no answers and when pressed are intrinsically evasive and intentionally opaque. They commit to nothing and when they realise the payout is not what they require or demand they find excuses to drop the case, give you poor representation and a quick fix solution to dispense with the issue . They are the proverbial ambulance chasers , interested only in the payout , not justice or truth . My advice stay away stay clear avoid at all cost and find a solicitor with some line of integrity .I am sure they will respond with the usual arrogance but this is testimony to their incapability . I have since had my case taken on by another solicitor who understood and kept the matter straight forward and simple and he assures me the case is direct, black and white, an assurance SM could not manage to do. Their response if any will be template -one size fits all . THE RESPONSE GIVEN WILL A DENIAL OF THE CASE EVER EXISTING AND/OR AN ATTEMPTTO SAY I WAS RUDE : SEE IFI AM WRONG .For clarity the case was taken on .

18. September 2025
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Antwort von Satchell Moran Solicitors

You know why we can’t take your case on at this moment, you have had that explained to you twice. Please don’t contact the office again.

Bewertet mit 5 von 5 Sternen

Standing by the man on the street ...

There been no outcome of my case at present, but just the fact someone listened and reviewed all evidence and then said "Yes, the police have a case to answer to here" and then filed a letter of claim against the chief constable of the force in question (which the police have asked for two extensions before releasing the disclosure to us), this validated what i already knew, police unlawfully arrested and assaulted me and should he held to account for that.

This firm really does stand by you, the man on the street, against a branch of government that has its own team of lawyers.

Thank you to this firm and solicitor knowles

18. Juli 2025
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Antwort von Satchell Moran Solicitors

Thank you for your generous review. We are glad you feel supported and that Daniel and the team have been able to stand by you throughout your case.

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