Santasocks Bewertungen 

I purchased a customized light-up tree topper that arrived broken. I went through the process of requesting a refund, and the service representative haggled with me. It took 17 e-mails back and forth before they agreed to honor their policy and refund their damaged product in entirety rather than offering a fraction of the price. The product itself was cheaply made and was not as pictured. I have never engaged with such a scammy organization.

It email me stating missing information need to fix it but I can not find the reason or it is not showing what to fix

My third time buying here and has been great, received the products that I expected and a great customer service support. This last time I had and issue with a product that got damaged in transportation and customer service made sure to find a solution to it via email.

The products I received were beautiful. Unfortunately, they broke during shipping but giftlab was generous enough to redo my order. Can’t wait to see the new product arrive!

The product was delivered exactly as ordered and extremely fast. At first I had trouble making it work but it was a user error. The customer service was very quick, friendly, professional and helpful. The problem was solved immediately and they made sure I was satisfied.

Amazing communication and customer support.

I received this as a gift and it is a very unique personal gift. I smile every time I look at it and it is a great conversation piece.

After a problem with EVRI, not the Supplier, Panpan at customer services was excellent at sorting this problem out, Look forward to My delivery.

Excellent service
The customer service team were EXTREMELY helpful with making sure my order gets to me on time

Amazing service. My package got lost and I was offered to have it remade and the product shipped to a new address

Very helpful was able to change my sizing After I made a mistake of placing an order for the 15 Inch instead of the 17

Thank you again for the great service! I was very happy with my previous order and look forward to seeing the final product this time as well. I'll be sure to leave another positive comment once everything is complete!

Their customer service is awesome!
I had a small issue with a product and the customer agent Panpan was so prompt in helping to solve the situation, so friendly and responsive. I would recommend their services to anyone :)

The products arrived exactly on time ie on Father’s Day, even though I had been cutting it fine.

Service was excellent and personal when I wanted to clarify a few details after putting the order in.

The throw blanket and socks look and feel great and it’s the favourite Father’s Day gift ever!

Addressed my concerns and followed up with me

Panpan was amazing in helping, as I encountered multiple issues.
Not only was Panpan’s service speedy, but was also extremely thorough.
I will buy again, thanks to this support. Thank you!

Very fast replies got all the emails less than an hour , They let me know everything i needed and additional information of my order

I had a big order with shirts for a bachelor party and I needed a lot of assistance with the design, changing the address, and getting the express delivery sorted.

The agent, Panpan, was very helpful at every juncture and I am very pleased that we got everything sorted.

Pan pan has been great to work with and answered all my questions with my order.

They were quick to respond to my email questions and were quite helpful.