Saal Digital USA Bewertungen 263

TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I absolutely love the photo albums I get from Saal! The app is fun to work with for design with ready-made options; and the ability to resize photos and change a layout to fit a "special" photo makes... Mehr ansehen

Bewertet mit 4 von 5 Sternen

This is my third time using Saal. I don’t think my experience could’ve possibly been easier. From the beginning to the end, it was quite intuitive. The application was easy to navigate and qui... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Hello I’m a loyal customer of Saal I love the software it’s smooth working with it, But my last 2 photo books I didn’t like the quality of the colors of my images, they were silk finish which I love... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I love the metal wall art! The colors and detail are bright and sharp, but the matte finish makes them beautiful from any angle without the glare. When my recent order arrived with an accidental scr... Mehr ansehen

Unternehmensdetails

  1. Fotolabor
  2. Fotodruck-Service
  3. Fotoservice

Vom Unternehmen geschrieben

We are a professional photo lab with great enthusiasm for photography. We are striving for further development of our products in order to achieve higher standards and to meet the needs of our customers. As a modern online service provider, we are specialized in high-quality photo products, including Photo Books, Photo Prints, Posters, Calendars, Greeting Cards, Wall Decor (Metal Print, Acrylic Glass, PVC foamboard, GalleryPrint), as well as Photo Gifts.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

263 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

Shipment didn't arrived receiver in America

The receiver of the shipment in America said it didn't arrived, even that the delivery service flagged the shipment as "delivered".

I'm a years long customer of saal digital Germany and never had problems like this.

12. Januar 2026
Bewertung ohne vorherige Einladung
Saal Digital USA-Logo

Antwort von Saal Digital USA

Thank you for your feedback and for being a long-time customer! We're sorry to hear about this delivery issue - it's certainly frustrating when tracking shows delivered but the package wasn't received. Could you please reply to our Trustpilot request so we can follow up and help resolve this situation? We appreciate your patience! 😊

Bewertet mit 5 von 5 Sternen

Favorite site!

I have found the website straightforward and easy to use. When I had a question the associates were informed and courteous, always making sure I understood. I have been blown away at the top notch pieces I have received.

8. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I really liked the software application…

I really liked the application software. In the backgrounds section, it was very tedious to scroll through all the possible backgrounds one by one. You should have a search back the same way you have a search bar for clipart. Also, I would recommend trying to get more clipart into the software. It's a great service you provide and I already know the quality is going to be great because my friend should be some albums she printed using Saal Digital so I can't wait to receive my albums! I would recommend adding a little more capability to the software for backgrounds and clipart.

6. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Expensive but worth it!

I loved my photobook from Saal.
Design Software - 4/5
The design software was easy to use. The various themes and layouts are great for photos. I would recommend adding some photo + text layouts for informational photobooks.

Print quality - 5/5
This time I was printing an 8*8 photobook using pictures taken by my smartphone - the print quality was immaculate!

Paper and cover options - 5/5
The glossy photo paper really brings out the colors, and the acrylic cover looks beautiful.

Delivery - 5/5
The delivery partner delivered before time from DE to US during peak holiday season. Status updates were regular and informative.

Price - 4/5
Ouch! But worth it.

2. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Great but a bit pricey

My experience was great. The software is very user-friendly, the options are excellent, the process was easy and fast, and the delivery was very quick as well. It’s just quite pricey.

5. Januar 2026
Bewertung ohne vorherige Einladung
Saal Digital USA-Logo

Antwort von Saal Digital USA

Thank you for sharing your experience, Pauline. It’s great to hear that you enjoyed using the software and that the whole process—from creation to delivery—was smooth and fast. We understand your comment about the price and appreciate you mentioning it; feedback like this helps us keep improving the overall value we offer.

Bewertet mit 5 von 5 Sternen

i got my book on time very good quality

i got my book on time very good quality

5. Januar 2026
Bewertung ohne vorherige Einladung
Saal Digital USA-Logo

Antwort von Saal Digital USA

Thank you very much, Mesfin, for taking the time to write this review! We’re glad to hear your book arrived on time and that you’re very happy with the quality.

Bewertet mit 3 von 5 Sternen

Calendars arrived damaged with no protective packaging

I ordered a set of ten 5"x7"calendars and they all arrived damaged, with dented corners, scraped edges, and/or glue from the shipping box stuck to the surface of the pictures. Looking inside the box, there was no protective packaging to contain them within the barely-closed package, so at least one of the calendars was hanging half out of the box upon receipt.

I have ordered photo books from Saal in the past and they arrived in immaculate condition, so I was shocked that their calendars arrived in such poor shape.

Update: They've agreed to send a new batch of calendars, which will hopefully arrive in better condition than the originals.

29. Dezember 2025
Bewertung ohne vorherige Einladung
Saal Digital USA-Logo

Antwort von Saal Digital USA

Thank you very much for taking the time to write this review and for explaining the issue in detail.

We’re very sorry to hear that the calendars arrived damaged.

To review what went wrong with the packaging and shipping of your order and to find a suitable solution, we will request additional information via Trustpilot so that we can contact you directly and look into this matter as quickly as possible.

Bewertet mit 5 von 5 Sternen

Photo book experience

Both my original order and the reorder were easy and arrived packaged well. I really like the quality of the photo print and cover on the photo books. They were gifts for others and the recipients were impressed.
Also timely responses to questions made this a pleasant experience

3. Dezember 2025
Bewertung ohne vorherige Einladung
Saal Digital USA-Logo

Antwort von Saal Digital USA

Thank you very much, Diane, for taking the time to write this review!

We’re happy to hear that both your original order and the reorder went smoothly, arrived well packaged, and that you were pleased with the print and cover quality. It’s especially nice to know the photo books made a great impression as gifts and that our timely responses helped make the experience a positive one.

Bewertet mit 5 von 5 Sternen

I have had a great experience with Saal…

I have had a great experience with Saal Digital. I was ordering from a local lab in NY, and after some hiccups, I gave a chance to Saal and never looked back. I just ordered again for the same client 3 albums for the same event, one 12x12 with an acrylic cover and two 8x8 also with an acrylic cover, just because the client loves it. I also ordered a 19.7 x 27.6 Hahnemühle Bamboo Natural Line fine art print for another client, and he was absolutely stunned with the quality.

29. Dezember 2025
Bewertung ohne vorherige Einladung
Saal Digital USA-Logo

Antwort von Saal Digital USA

Thank you very much, Diego, for taking the time to share your experience with us!

We’re truly glad to hear that choosing Saal Digital made such a positive difference for you, and that both your clients were so happy with the albums and the FineArt print. It’s great to know that the acrylic covers and the Hahnemühle Bamboo paper impressed them, and that you felt confident enough to reorder for the same event. Thank you for your trust and for working with us on such important projects.

Bewertet mit 5 von 5 Sternen

Highly recommend this company!

The quality of our photo book is exceptional and the layout software was great! It provided excellent templates and was easy to use but also provided ample options to customize everything.

24. Dezember 2025
Bewertung ohne vorherige Einladung
Saal Digital USA-Logo

Antwort von Saal Digital USA

Thank you very much, Karen, for taking the time to write this review! We’re delighted to hear that you’re so happy with the exceptional quality of your photo book and that the layout software, templates, and customization options worked so well for you. We really appreciate the recommendation and your trust in us.

Bewertet mit 3 von 5 Sternen

The Photobook I received was not as…

The Photobook I received was not as close to the colors represented on the project design. I wish to send a screenshot of one page that shows the discrepancy. I am not happy with the product although some of the pages are very nice some are rather mediocre compared to the project design page. I would like someone to reach out to me so I can find out what the problem is. I have another photobook I am working on right now and will not send it in until I have a better understanding how to get the most accurate representation from the project design to the actual product. For almost $300 it is less that what I hoped for. I have used your services previously and this product was not as pleasing as the other photobooks I have ordered (six photobooks before this one.)

22. Dezember 2025
Bewertung ohne vorherige Einladung
Saal Digital USA-Logo

Antwort von Saal Digital USA

Thank you for your feedback and we're sorry the colors didn't meet your expectations this time. We'd really like to look into this for you. Could you please reply to our Trustpilot request so we can locate your order and discuss the color differences? We'll make sure to help you get the best results for your next project as well. We appreciate your patience.

Bewertet mit 4 von 5 Sternen

Everthing worked

Everthing worked. Good quality prints. The only minor improvement I thing could help are little more option on the layout and editing software flexibility. Also, lack of good preview.

19. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I loved the experience

I loved the experience, I don’t know if I used the room wrong but I centered the picture too much to the right, I think that something to help me center it perfectly would be great in the tool but maybe I missed it. As money allows I will order more things and more photo books as the quality is amazing and the experience was streamlined and great!

2. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I love the metal wall art and amazing customer service!

I love the metal wall art! The colors and detail are bright and sharp, but the matte finish makes them beautiful from any angle without the glare. When my recent order arrived with an accidental scratch, I reached out about getting it reprinted. The customer service replied quickly and sent out a reprint of my wall art right away. I received it yesterday, and it's stunning! I'll definitely be ordering again.

26. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent quality and fulfillment…

Excellent quality and fulfillment speed. Using ICC profiles and having my monitor brightness adjusted from previous prints has allowed for a consistently reliable result from Saal with high quality. This was my first time printing a canvas of a large print and the result looks just like expected. Shipping to the United States also came in a very reasonable time frame

11. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I just love SAAL digital

I just love SAAL digital, I have been using it for all my photobooks after being dissapointed by a few other companies.
The only downside is DHL, the delivery guy sent it to a different address!!!

24. November 2025
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr