The assistant could not have been more helpful. She resolved the problems I was having and guided me through registering my puppies.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I spoken to Liv who was patient and very helpful.My registration was handled smoothly however I had hoped to enable the 5 week puppy insurance. Once again Liv was extremely helpful , the department li... Mehr ansehen
Unternehmen hat geantwortet
Fantastic experience Ella was very patient and helpful. Guided me through the the change of ownership online as I was having problems with and made clear with her instructions. So big thank you from... Mehr ansehen
Unternehmen hat geantwortet
The registration form (form 8) would not work on line. Telephone answered in about 8 minutes by Olivia. She was pleasant, calm, patient, understanding and very professional. There was a history of is... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We are the largest organisation in the UK devoted to dog health, welfare and training. Our objective is to make a positive difference to dogs and their owners. We run the UK's largest registration database for pedigree dogs and an activity register for crossbreed dogs.
Kontaktinformationen
Vereinigtes Königreich
- royalkennelclub.org.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 82 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fantastic experience Ella was very…
Fantastic experience Ella was very patient and helpful. Guided me through the the change of ownership online as I was having problems with and made clear with her instructions. So big thank you from me as I was stress at first and totally relax and enjoyed having someone to help me
I will be recommending people to go through the kennel club

Antwort von The Royal Kennel Club
Amazing support
Amazing support, really easy and quick to get help with setting up and account and completing the transfer for our puppy. Marie was amazing and quickly sorted my issues.

Antwort von The Royal Kennel Club
Very helpful thankyou

Antwort von The Royal Kennel Club
Very professional and quickly sorted
Ella was very professional a nd sorted my issue with no problem. A Credit to the organisation.

Antwort von The Royal Kennel Club
Ella was so helpful
Ella was so helpful. Nothing was a problem.

Antwort von The Royal Kennel Club
staff are great and do a good job
staff are great and do a good job - not enough of them though - and the certificates being sent out wrong etc could save a lot of issues in the first place - please sort out the system and get people who understand dog showing in the building - not just generic staff.

Antwort von The Royal Kennel Club
Ella was beyond 1st class

Antwort von The Royal Kennel Club
Change of ownership
Gloria was amazing she did change of ownership of my new pup all over the phone which made things so much easier for me,explained everything clearly to me.
Thanks Gloria ❤

Antwort von The Royal Kennel Club
Thank you Marie was so helpful and talked me…
Marie was so helpful and talked me through the registration process and explained how to place the advertisement, Thank you

Antwort von The Royal Kennel Club
Transfer of ownership problem.
I spoke with Ella. She was extremely helpful in resolving a 'registration' issue.
Thank you Ella!

Antwort von The Royal Kennel Club
Speaking with the Marie helped me look…
Speaking with the Marie helped me understand what I needed to do, she was Very calm and helpful. I was so pleased to have phoned to get the assistance I needed with the application. And ended up with a discount at the same time. Thank you Marie

Antwort von The Royal Kennel Club
Marie knows her business
Marie helped me the first time and was extremely helpful. Sadly call wait on KC cost me 112.00 usa in phone charges
I was fortunate to not wait as long this time. I had emailed a week ago for help and got no response so I called again.
I got Marie thank goodness! She knows her business and process and steered me a different direction to get me what I needed and offered tips and suggestions for other transactions I will be needing.
Our AKC here is not near as knowledgeable and I have to tell you customer experience is everything and she has the skills and knowledge of her work and excellent customer service!
Nicely done Marie!

Antwort von The Royal Kennel Club
Marie was excellent in customer…
Marie was excellent in customer services and solved my query straight away. Wonderful to be able to call a real human and to receive first class assistance

Antwort von The Royal Kennel Club
Marvellous Marie
I spoke to Marie, who was very helpful, informative and patient.

Antwort von The Royal Kennel Club
Gary was amazing
Gary was amazing. Extremely informative, patient and professional. I would have no hesitation in recommending the Royal Kennel Club on the basis of this excellent service. Thank you Gary

Antwort von The Royal Kennel Club
Perfect talk through

Antwort von The Royal Kennel Club
The registration form (form 8) well dealt with
The registration form (form 8) would not work on line. Telephone answered in about 8 minutes by Olivia. She was pleasant, calm, patient, understanding and very professional. There was a history of issues on the KC web site with two joint accounts together with a third that had not been resolved. This complicated matters but Olivia sorted it all out and my initial enquiry was addressed with the registration completed. Olivia was a credit to the KC.
(p.s. the telephone on hold music is 'bluesy', calming and much better than others).

Antwort von The Royal Kennel Club
Maria was lovely and so easy to talk…
Maria was lovely and so easy to talk too. So helpful and knowledgeable and helped me in so many more ways than I had called up for initially. She guided me to different areas of how the kennel club can help and to advice that will benefit myself and my young litter so much. I have NEVER had a bad experience or phone conversation with any1 at the kennel club. I really can't compliment them enough. As a 1st time breeder I am still learning and they have been so helpful

Antwort von The Royal Kennel Club
Ella was extremely helpful and resolved my issue
Ella was extremely helpful and resolved registering my litter over the phone . I had followed the KC advice on timings for registering my litter but this potentially meant the litter wouldn’t be registered by the time they left me . Not ideal !!!

Antwort von The Royal Kennel Club
Great experience
Great experience got what I needed after a call with Taylor helped me out a lot thank you!

Antwort von The Royal Kennel Club
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







