Rough Linen Bewertungen 

Did not receive orders since July 19. I was charged for products. Sent 3 emails. No response. This is strange. I'm a long time customer and usually get products promptly. Since customer service has not responded, I had to resort to this negative review.

Have not yet received! Very late

I haven't received my order from June and it hs been charged to my credit card twice.

Horrible shipping times and communication.

Hello! I ordered a set of sample swatches roughly a month ago and received confirmation of the order, but it never shipped, nor did I ever hear any updates. I emailed customer service twice to check in, but didn't hear back. I may be communicating through the wrong channels, but I've found the silence a bit odd.

My bath towel order was on backorder. Quite a long wait so I cancelled it. Took a bit of time , too , to email and receive a response to my cancellation request. I was a little worried, however the order was finally cancelled. Got Hudson towels at Bloomingdale's instead.

I placed my order on July 10th. It's August 8th and I still haven't received my order. I've sent at least 2 emails asking for information and I haven't received a response. The tracking apps are horrible. They ask me for a bunch of personal information and don't have order updates. I can't even find a number to call. If I don't receive my order by the end of the week, I'm going to have to cancel the purchase. I honestly can't speak about the quality of the sheets because I haven't received them. So disappointing.

I STILL haven’t received the order (order 97971 placed July 10) nor have I received an update! Horrible service.

I should give your company 0 stars. This isn’t the first time your company has let me down. At this point I will not do any business with your company going forward

I never received what w bought! Absolutely disappointing and no one from the company ever contacted me to explain the problem.hubris

Like others, I was contacted via email telling me there would be a week's delay in getting my order--and it was already 3 weeks late. I waited another 3 weeks, nothing. I emailed to ask for an update, no response. I tried to call, phone lines no longer in service.

I would be fine with the delays if they would simply be truthful. The evasion is the behavior of a two year old in trouble, not that of a reputable company. I would truly like my merchandise, and I'm prepared to wait. But I am not prepared for charging me and then lying or saying nothing. Do not order from them.

It has not shipped yet (one month) and it has been a month and there was no forewarning of this delay (warehouse software update = predictable delay). Yet, y’all were still sending promotion emails multiple times a week. Disgruntled.

I have yet to receive my order as of yet, not even an update

Poor communication. No customer help call number (numbers on website not in service. Long wait times for shipping

Well so far, a month after ordering, I still don't have my apron so it's impossible to say exactly how they're doing except to say they emailed me five days after I ordered and said give us one more week and that my order was packed so who knows what's going on.

Ordered my linen cover nearly a month ago. Emailed support asking when it is expected to ship. Was told it was going to ship sometime last week. Still havn't gotten an email that it was shipped. Just horrible experience.

I placed my order a month ago, was charged, still don’t have a tracking number or received any other communication.

Still have not received product after 4 weeks