TAN REMOVER IN EYES - CHEMICAL BURN. Got some in my eye and immediately painful. Had to get emergency optician appointment. Caused a chemical burn under my eyelid. Eyelid meant to be smooth but said i... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
TAN REMOVER IN EYES - CHEMICAL BURN. Got some in my eye and immediately painful. Had to get emergency optician appointment. Caused a chemical burn under my eyelid. Eyelid meant to be smooth but said i... Mehr ansehen
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Purchased the So So Dark Serum tan and as an Irish woman with extremely pale skin, I often find that tans don't add much colour, and need multiple applications. Well...look no further, this tan truly... Mehr ansehen
I bought the 60 second tan remover after seeing it on a special offer on TikTok and thought it would be like any other tan remover but this stuff is a total game changer! It smells gorgeous, takes eve... Mehr ansehen
I ordered at 2.30 on Saturday and it arrived this morning Monday. Absolutely incredible delivery time, other online retailers could learn a thing or 2! Yes delivery is almost €7 but I would pay it eve... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
At Rose & Caramel, we innovate, never replicate. With over 20 years of industry experience, our mission is to solve real tanning pain points through world-first solutions that deliver salon-quality results at home.
We’re proud creators of five world-first products, including Purity Excel, the 60 Second Tan Remover voted Best Self Tan Remover by Vogue and a consistent best-seller worldwide. Our formulas are multi award winning and trusted by professionals and first-time tanners alike.
Named Tanning Experts of the Year, our forward-thinking approach has set new standards in the industry. From express removers to skin-loving prep and aftercare, every product is designed to work as part of a full tanning system that gives flawless, streak-free results with zero compromise.
You can find us stocked on leading retailers like ASOS, Boots, PrettyLittleThing, Beauty Bay, and many more.
We’re more than a tanning brand. We’re beauty problem solvers creating smarter self-tan solutions that actually work.
Unit 52 Halliwell Business Park, Rossini Street, BL1 8DL, Bolton, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 54 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Love these products, especially the purity excel tan remover which is an absolute god send when I'm due a fresh layer or mess up 😂 The Tanplexion range is also stunning and smells amazing. Been happy with every product I've tried!

Antwort von Rose & Caramel
Had some lovely products from rose and caramel, would defo buy again.

Antwort von Rose & Caramel
Gorgeous products. They apply so well and smell incredible!
Service was quick and was kept up to date throughout the process too.

Antwort von Rose & Caramel
Amazing products, highly recommend!

Antwort von Rose & Caramel
This company is by far one of the best I've dealt with in my salon. From the products they sell to the customer service, they are amazing! Thank you for making my customers so happy 😊

Antwort von Rose & Caramel
I have been using Rose and Caramel for about 5 years and order pretty much monthly but have found recently their products just aren't consistent. The tan doesn't seem to work after one layer anymore, it's more a 2 - 3 day process of layering to get some colour even with the ultra dark, it also goes scaly on the skin after a few days which it never used to. There is a constant change in the consistency of the "mouse" which is sometimes more a liquid consistency. And the tan remover has also started to sting my skin leaving me with red burn like marks and stinging for a few days. I'm not sure if they have changed supplier or formula but I'm sad to say after 5 years of being a loyal customer I'm no longer going to be ordering after months or issues. I would like to note I haven't changed any of my normal products I used such as moisturiser or how I apply / remove.

Antwort von Rose & Caramel
Would not order again!
I have been using the Trinity Ultra Dark tanning moose for a few years now and have always loved it but I recently bought a bottle and when I washed it off there was no tan at all. When I contacted the company they said they did not do refunds or exchanges after 14 days. I would think when something is faulty a company should offer an exchange. Unfortunately I would now not buy this tan again and has put my friends off of the product too. Bad customer service.
OMG this tan is UN-REAL! It’s smells so luxurious and fresh and sexy! I’ve tried all the tans on the market and this is by faaaar my new found favourite! Just wish I’d found it sooner.
BEWARE .... AWFUL CUSTOMER SERVICE
I ordered the Tanning Stick. It was awful.... bright orange, sticky and would not spread over the skin. You were given a mitt to do so ... but it simply removed the product. They refuse to reply to emails (but now swear they have) and will not allow the product to be returned.
I have tried everything, and i mean EVERYTHING, when it comes to tan removal and nothing works, so my expectations werent very high despite this being recommended to me. I have absolutely no words for how unreal this product is and you can see the tan lifting after a few seconds of rubbing it in. It has fully removed my fake tan, even in stubborn and patchy areas! 12/10 recommend. This product is life changing for my fake tan addiciton 🤣
Tan remover is better than others but false advertising of no scrubbing ( you still have to scrub) and 60 seconds and it wipes straight off I tried after a few mins and ended up scrubbing still quite hard for it to come off. The really tough areas like knees etc are still on!
I’ve used this product probably 3-4 times now and it works brilliantly, better than other tan removers i have tried. However I used it again today and did nothing different and the skin on my chest started stinging. I have never experienced anything like it before. I don’t have sensitive skin either. I will continue to use this remover on my legs as they seem fine but must be cautious around the chest area.
Awful customer service. I was a regular customer and ordered a top up of my normal tan and ordered 2 bottles. When delivered the bottles had leaked everywhere. I contacted customer services who then went on to send me emails saying as I hadn’t taking a photo of the packing that had leaked they couldn’t do anything. I made them aware that as this was fake tan I disposed of straight away as I was worried about it dripping on carpets etc and was all over my hands and worried about staining but again no help. When then finally replied saying unless I had photo evidence they could send a replacement. I replied to them stating I was a regular customer and felt there customer service wasn’t great and didn’t want a replacement and they just didn’t reply. Awful will not be ordering from again as there customer service is awful. The tan remover they have all over TikTok and instagram does not remove tan in 60 seconds either like stated.
Best tanning remover I’ve ever used!! Removes all tan, leaving your skin so soft and feeling back to normal. Highly recommend buying this 🤩
Love this product, it’s a staple in my weekly routine. Definitely worth it if you tan every week. Tan comes off so easily so you don’t have to scrub and irritate your skin. 10/10
best tan remover, wouldn’t use anything else ❤️
Unlike other tan removers on the market this one is a game changer! Not only does it remove stubborn tan but it smells amazing and leaves the skin with no irritation. Couldn’t recommend any product more
The best tan remover! I won’t use anything else, it melts your tan off effortlessly with no need for harsh scrubbing. Would recommend to everyone xx
Love this product! Saves me so much time scrubbing, tan comes off in minutes. And keeps your skin nice and soft 🤩
The tanning remover is soooo good! It takes your tan off so easily and my skin feels so smooth 🥰
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