Some time ago, I developed a very unpleasant medical condition which subsequently cleared up after specialist treatment. I was advised by my NHS consultant that it was likely to return. I did some on... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have a regular supply of multi-vitamins for women. What I really like about this company is the fact they let you know in advance when your next order is due and give you the option to delay it or c... Mehr ansehen
Love the Biotin capsules, quality product, easy to swallow and no bitter aftertaste. I have used these for a year. My nails and hair have benefited a huge amount from taking them. I would defo recomme... Mehr ansehen
Beware their subscription policy. You cannot cancel after the first delivery. You have to have at least two before you can cancel. You can only pause, and there is no phone number where you can ring... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We're a vitamins and supplements brand in the UK delivering high potency beauty supplements. All our supplements are manufactured in the UK to a high level of quality and efficacy and we pride ourselves on fast responsive customer service.
Kontaktinformationen
11th Floor, Sussex Innovation , CR0 0XT, London, Vereinigtes Königreich
- hello@rockandroses.life
- rockandroses.life
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 55 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Glow Powder with collagen really good
My wife and I use Glow Powder for hair, nails and skin.
We are delighted with the results, it definitely affects all these areas in a positive way. The flavours are nice and blend well in a smoothie. My favourite is Pink Coconut, which I blend with fruit in coconut water. Recommend it.
Rock and Roses - Amazing
I take the collagen, probiotic and magnesium capsules. I love the Rock and Roses ethos and I love their packaging as well as loving the results I get from taking all 3 products.
Appalling customer care and service
In January I ordered collagen supplement 6 months supply. I didn’t see a huge improvement and decided not to order again. It did not say anywhere on the order that this was a subscription. In April an unexpected package arrived with another 6 months supply which I had not ordered. £220 had been deducted from my account without my consent. I contacted r&r to process a return and refund. I had to pay for the return. Customer services were appalling. Complete silence for 2 weeks. Then when I inquired about it they said it had not arrived. It was tracked. I eventually had confirmation that it had arrived. I finally received my refund a week later after I chased it up again and threatened a complaint. There is no option to phone to speak to someone. Stay clear of this company.they take your money and run.

Antwort von Rock and Roses Supplements
Great product-horrible customer service
This should have been an easily fixed issue. 2 instead of 3 bottles received for multivitamin subscription. Website says use help email address to contact them with response expected within I working day. I received no reply or even acknowledgement. I emailed several tomes more on the same chain but got no response. The last email I sent at this stage was to say I would cancel my subscriptions if I did not get some sort of reply. I had received an email saying they were preparing another subscription delivery which I did not want to proceed with while being ignored. After making the cancellations I got an email from Support which I immediately replied to (31st March). To date I have had no further response from them. They still owe me either another bottle or a refund. Hugely disappointing
Very poor company - avoid.
Very poor company - failed to deliver subscription for over a month but still debited my bank card. No contact till I chased them and then claimed they’d run out of product and new supply expected soon. More time passed so I asked for a refund and cancelled my subscription - they ignored my refund request and said they’d ship to me soon. I kept trying but they wouldnt refund so I had to dispute the transaction with my bank. Bank credited my money immediately but rock and roses denied there was an issue - after the bank sent evidence they backed down and admitted they were wrong and sent the money back to the bank. Be really careful with this outfit.

Antwort von Rock and Roses Supplements
ORDER NOT RECEIVED
Placed an order on 18/02/26; product never received and no response on any email chase. Will be contacting my bank for furtherance

Antwort von Rock and Roses Supplements
Very dodgy company
Very dodgy company - took money from me but never sent the vitamins out.
Excellent products quality of the…
Excellent products quality of the women’s vitamins cannot fault
Probiotics for her works for me and…
Probiotics for her works for me and fairly quickly, it definitely works no doubt about it
No Difference Noticed
I didn’t notice a difference with the probiotic for her, quite disappointing. Had really high hopes. Not sure how long I’m meant to take them to see a difference but I have 7 left in the bottle. I’m going to see the whole course through. Who knows might be a miracle.
Bought the pribiotics for Womens health…
Bought the pribiotics for Womens health had a few UTIs feel great took them for a month and drank lots of water.

Antwort von Rock and Roses Supplements
Oh my goodness! 5*
I am going to be 💯 honest.
I bought this product at the beginning of 0ctober. Started to take it two weeks later because I was ready at start on the weight loss plan!! I was informed it may affect my hair due to diet change. I am 57 and have gone through the menopause. As we women know that losing hair can also be menopausal and your hair starts to go thin and I found my hair was receding on the sides (forehead).
So 3 month down the line my hair is starting to grow back where I was receding and has got thicker all around.
There are so many products out there and can be a waste of money.
Well let me tell you that this product is worth buying and is working for me. I definitely recommend it and be sure to buy a few when on offer. I’m so glad I did and more than anything I’m glad it does what it says it does and not being ripped off.
Didn’t expect to be writing the review so I haven’t had my roots done or put cuticle oil on my nail’s and no hand cream 🙂
Just want to add these are my nails and not acrylics. Not once have they got brittle or snapped. Will need shears not nail scissors or clippers to trim them 😉

Antwort von Rock and Roses Supplements
3 weeks for supplements to arrive
I purchased supplements on 22nd Jan, it's now the 29th Jan and I noticed my order hadn't been dispatched. After contacting them they said:
"We are currently transitioning Probiotics for Her to a fresh new batch. While the previous batch remains within date, it is approaching the end of its shelf life, and as part of our quality standards, we have taken the decision to pause shipping and move directly to the new batch instead.
This ensures that you receive the product at its best possible freshness, potency, and quality, which is something we take very seriously.
We are expecting to begin shipping orders from the new batch towards the end of the week commencing 2nd February 2026."
Given their supplements had previously taken a week to arrive, this will be nearly 3 weeks from the order date to receiving them. All customers should have been contacted about the delay rather than me having to ask where my order is. I can't wait 3 weeks and will have to order from a different supplier. I have requested a refund but am yet to receive a response.

Antwort von Rock and Roses Supplements
Cannot cancel or change subscription
While I have no problem with the product itself, I cannot communicate with this company to cancel my subscription, which is occurring much too frequently. To log into the website to access the subscriptions page, you have to fill in a code, which is emailed to you. The problem is, the code is required four minutes after you have requested it, but the email does not appear until five or six minutes later. This happened each time I requested it. Every. Single. Time. So, when you enter the code, the four minutes has elapsed and you get a "code error" message, meaning you cannot log into your account.
I have tried this for the last two times my vitamins have been due to be sent to me and I had to email customer service each time. I can't help thinking this is a deliberate ploy to prevent customers from changing their subscription preferences. Once I can get a reply, I'm afraid I will be cancelling my prescription, as I simply don't trust this company's motives.

Antwort von Rock and Roses Supplements
Great products
Probiotics for Her
Female supplement
I’ve been taking this for around 3 weeks now, so it’s a bit soon to be able to leave feedback. However all is good so far. A speedy delivery and capsules that are not too big to comfortably swallow. I was really relieved to find this product. I’ve been having a couple of UTIs a year for the past 2 years and I’m really hopeful that a tailor made product like this will help.
Game Changer
Hi Penny,
Thank you for your wonderful review of our Probiotics for Digestion Delayed Release. We're thrilled to hear that these probiotics have made such a positive impact on your well-being, especially during a challenging time with your IBD. Your feedback is invaluable to us and to others who may be seeking similar relief.
If you could kindly copy and paste your review onto Trustpilot, it would greatly help us reach more individuals looking for effective solutions. Your experience can make a significant difference in someone else's journey toward better health.
Thank you once again for sharing your story, and we appreciate your support in helping others discover our products.
--
Best Regards
Mayoor
Rock and Roses Supplements probiotics
My IBD had really flared, eight weeks of discomfort, antibiotics and the threat of steroids had me looking for some help and I found it with these probiotics. Within 3 days I was feeling so much more comfortable and I haven't looked back!
Will continue to purchase this produce
Deliveries made promptly. Product appears to do what it says although NOT getting an issue is harder to pin down than getting an issue but so far I'm NOT getting an issue so fingers crossed this continues.
Rock and Roses are always in listening…
Rock and Roses are always in listening mode! Whatever your requirement, they are there for you. Prompt and courteous action they are there to attend to your needs!
Excellent customer service
Prompt reply, professional, efficient and kind. What more could you ask for.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







