The personal attention I received from the CEO Alexander was incredible. I had open heart surgery on January 1st 2026 so Alexander delivered my juke box and RSB 3200 speaker plus he set them both up b... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ordered 5 months ago. They took my 10k in quick second, but when you try to contact them regarding the jukebox, they don't answer their phones, answer email, or call back. Like a ghost company and zer... Mehr ansehen
The CEO personally took my order over and communicated with me the progress throughout and delviered with 715 albums of extra content across all genres inside a beautiful new RockOla Juke Box! It took... Mehr ansehen
I first ordered the ROCK-OLA AUTHENTIC BUBBLER VINYL 45 DELUXE. I was first concerned about the lead time it took but after receiving the unit, I am so impressed that I just now ordered The ROCK-OLA B... Mehr ansehen
Unternehmensdetails
Über Rock-Ola Jukeboxes
Vom Unternehmen geschrieben
The last authentic American Jukebox manufacturing company and one of the world’s most iconic Jukebox brands. Rock-Ola famously inspired the term ‘Rock and Roll’, and has been manufacturing games and Jukeboxes since 1927, starting out in Chicago and later moving to California’s West Coast, seen by many as the jukebox’s spiritual home.
Kontaktinformationen
1445 Sepulveda Blvd, CA 90501, Torrance, Vereinigte Staaten
- +1 310-328-1306
- info@rock-ola.com
- rock-ola.com
Hat 36 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Excellent Service
Thanks to Alex(owner) for personally delivering our Jukebox! We appreciate your AWESOME CUSTOMER SERVICE!!!! YOU ROCK!!!!
I have yet to receive what I ordered.
Super Fast Delivery
Super Fast Delivery -
Great Customer Service from my dealer (Dave) in Illinois ( Zygmunt & Assoicates)
Jukebox looks and sounds great
I highly recommend anyone who is thinking about buying a brand new Rock-Ola Jukebox that comes with a 1 year factory warrantee to "pull the trigger" and do it. You'll not regret it.
Fast shipping and item as described…
Fast shipping and item as described definitely order again.
Needed for a party July 15 and was told…
Needed for a party July 15 and was told it would make it. Shipping status shows arriving after party.
Very simple process to order the items…
Very simple process to order the items we needed. User friendly website
Customer service
It would have been nice if people would answer the phone over their. Never use to be like that. I know for a fact you have very qualified people that work their and they know what there doing. They may not be happy for some reason? Parts and the way it was shipped was excellent. thank you
Needed repair on an orange amplifier…
Needed repair on an orange amplifier and they were
very helpful in sending me their address and the RMA#
I’ve been trying to get the information…
I’ve been trying to get the information from Rock-Oka to process a return and customer service has not gotten back to me. It’s ridiculous! This same terrible approach was used when I used the online assistant to ask questions regarding the things I purchased online. I got exactly zero responses to all of my questions and like a fool I proceeded forward and purchased the items anyway. Now I can’t return them. Deplorable…
Very helpful and Efficient company
Ordered a new remote and it came quickly. I am trying to get my jukebox repaired after losing some parts in my move. They have been very helpful and easy to work with.
Beautiful piece of fun furniture
Mixed bag, Rocky start but ultimately very happy.
First the good
1. My Crystal Bubbler is beautiful. This Jukebox looks awesome in the house. Worth the wait.
2. Because of the poor customer service and response I was receiving, the CEO personally helped me and included great music already installed.
The Bad
1. The sales person told me I would receive my custom built Jukebox in 3 months. It took 6.
2. It usually took days to get a hold of the sales person, then she ghosted me. (This is when the CEO got involved)
I purchased a connect by Sonos. This allowed me to wirelessly connect my Jukebox to all my Sonos speakers throughout the house. Sounds great everywhere.
Ultimately, this music player is fantastic. So many comments, center piece of my home that also plays great music. Some problems getting it, but now that it is here, Super Happy I purchased.
Lack of responsivenss
1. No one answered the main line, even though it was during business hours
2. Sent the wrong size double title cards. No response when contacted
The product is available and a good…
The product is available and a good price and shipping very reasonable
Rock-Ola is Excellent
Called and ordered my Rock-Ola part, which they had in stock. Excellent customer support and it arrived in perfect condition. Highly recommend them.
Correct part and on time with a great…Great parts
Correct part and on time with a great price.
Still waiting for Rockola Bubbler in…
Still waiting for Rockola Bubbler in white. Order Jun1,1922. Will be a year next month. No news about when it will be delivered. Don't know if I should demand
my $9000 back or wait another year??????
fast service part work great thank you
Orderd a Bubble tube for CD8 Bubbler
Orderd a Bubble tube for CD8 Bubbler. Great Parts department personnel. They are professional, friendly and knowledgeable what a great help. Great emails keeping me updated. I always buy my parts from them. This Juke is in my home.
Thanks to all at Rock-Ola
Dave
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