The personal attention I received from the CEO Alexander was incredible. I had open heart surgery on January 1st 2026 so Alexander delivered my juke box and RSB 3200 speaker plus he set them both up b... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ordered 5 months ago. They took my 10k in quick second, but when you try to contact them regarding the jukebox, they don't answer their phones, answer email, or call back. Like a ghost company and zer... Mehr ansehen
The CEO personally took my order over and communicated with me the progress throughout and delviered with 715 albums of extra content across all genres inside a beautiful new RockOla Juke Box! It took... Mehr ansehen
I first ordered the ROCK-OLA AUTHENTIC BUBBLER VINYL 45 DELUXE. I was first concerned about the lead time it took but after receiving the unit, I am so impressed that I just now ordered The ROCK-OLA B... Mehr ansehen
Unternehmensdetails
Über Rock-Ola Jukeboxes
Vom Unternehmen geschrieben
The last authentic American Jukebox manufacturing company and one of the world’s most iconic Jukebox brands. Rock-Ola famously inspired the term ‘Rock and Roll’, and has been manufacturing games and Jukeboxes since 1927, starting out in Chicago and later moving to California’s West Coast, seen by many as the jukebox’s spiritual home.
Kontaktinformationen
1445 Sepulveda Blvd, CA 90501, Torrance, Vereinigte Staaten
- +1 310-328-1306
- info@rock-ola.com
- rock-ola.com
Hat 36 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Games Room Company
Games Room Company. Wonderful Rock-Ola Bubble Tube Juke Box. The machines does everything I had hoped for, looks really good & is a great feature to the room. I have owned the Rock-Ola for over a year & the whole family enjoy the music. Alexander has been extremely helpful and most informative and I cannot praise him enough
We have purchased a jukebox and…
We have purchased a jukebox and couldn’t be happier with it! From initial enquiry through to after sales support our experience has been excellent. Would happily purchase from again.
Scammers!!!!!!!!!!
Scammers!!!!!!!!!!
Do not order
I totally relate to previous review
I ordered Jan 23 for my own Christmas present
I got fluff responses when I contacted off/ on
Now over a year later and out my charged 10k and NO product. Just ghosted me….
They now have just quit responding past 3 months
I tried to buy American. Guess this company just doesn’t care anymore
Shop for another brand…not this one
Fab product
Jukebox took ages to be built but the good news is that it arrived today!
Fantastic product so glad we ordered it.
After placing the order I received…
After placing the order I received confirmation but never received the parts weeks later
Friendly and Helpful
Alexander was very friendly and helpful. He let me know that an included CD would give me the information needed to set up the jukebox. I know I can trust him to answer any questions that might arise.
Slow overpriced service.
Ordered over a week ago. A key for my cabinet is what I ordered. UPS says label created but still has not be picked up from Rock-Ola. I live 40 miles from Torrance. $15 shipping for a $11 cheap Chinese made key. Can’t even deliver 40 miles form the manufacture. I should have gotten of eBay. At least they offered 3 day shipping.
We sent the hard drive back to them.
We sent the hard drive back to them to update the web feature to get the album covers. They send an old drive, last updated in 2012 and it didn't even fit our unit. Sent it back and asked for our original back (we had 8 years worth of music on it). He couldn't find it. Spoke numerous times with the lady in customer service. Terrible attitude. Received a call from Alexander, the owner. Said he would take care of the issue. Nothing was done. Last contact was August of last year. Ghosted completely and out $250.00 that was supposed to be refunded. Stay away from this company. And this started in May of last year.
There was alot of time that passed…
There was alot of time that passed before my items shipped. I am working on a customer's machine and they are wanting to know why it is taking so long to affect repairs. I almost gave a 3 star review but I think it is probably closer to a 3.5 star rating.
We tried to cancel order 10 minutes…
We tried to cancel order 10 minutes after we placed order, we never heard back from them about cancel
Quick delivery and great product.
Ordered my items,few days later they…
Ordered my items,few days later they showed up at my door.
Excellent service
Syncing in a brand new remote control on a rock-ola jus
Trying to get anybody to help me get my brand new remote control (which I purchased online at rockola.com) would be great. Please call me at +15197543829
Customer Service
The customer service rep provided the correct information needed to place an order in a timely, efficient, and friendly manner.
Fast service!
The lady I spoke to was very…
The lady I spoke to was very knowledgeable as well as friendly and courteous
Pagar por envío
Fast shipping and great products
I can’t get ahold of you
I can’t get ahold of you. No service line or anything. I’ve called three times during service hours
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