If I could give zero stars I would. Grossly ineffective at replying to messages. Negligent and very tardy on releasing funds which has cost me considerable stress and inconvenience to others and m... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
One important thing is that the company is always giving the exact information about the service. Thats very important. But maybe the company should send an email exacly the moment before the charg... Mehr ansehen
Unternehmen hat geantwortet
They were so thorough asking for details which took over a year (March 21 2025 to April 2026) when we received the insurance for critical illness. We have sent the necessary history with attending d... Mehr ansehen
Unternehmen hat geantwortet
The RL360 team have been a wonderful host right from the start. From the planning and arrival until the day we left the UK, they have been so ensuring and accommodating that we all had a good time. We... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Finanzdienstleistungsinstitut
- auch in
- Alternative Finanzdienstleistungen
- Risikolebensversicherung
- Versicherungsagentur
Über RL360
Vom Unternehmen geschrieben
About RL360
360 perfectly describes our all-encompassing approach to providing superior investment, protection and tax-planning solutions.
RL360 provides long-term financial solutions to expats and local nationals around the world.
Our head office is based in the financial stronghold of the Isle of Man, a world leader for offshore life insurance. RL360 has other representative offices in Dubai, Hong Kong, Uruguay, and South Africa.
Our Service
We have a B+ rating from actuarial consultancy AKG, which specialises in the provision of financial services industry ratings, as well as 5 stars for service.
We have won several awards from the International Investment awards and Global Financial Services (International Adviser) awards for both our service and product offerings.
Our Products
RL360 provides offshore savings, protection and investment products to expats and local nationals around the world. Our service offering includes:
Discuss with your financial adviser today about how our solutions can meet your financial needs.
Investing with RL360 means choosing a financially strong and uniquely structured company.
About IFGL
RL360 is part of International Financial Group Ltd (IFGL). IFGL provides investment, savings and protection solutions to international investors around the world in Asia, Africa, the Middle East, Latin America and the UK.
The group comprises of RL360, RL360° Services, Ardan International, Friends Provident International, IFGL Pensions and IFGL Global Trusts. The group employs over 570 staff and administers assets of $25 billion for over 216,000 policyholders (as at December 31 2023).
RL360 Website RL360 Adviser Follow our LinkedIn pageKontaktinformationen
International House, Cooil Road, Douglas, Isle of Man, IM2 2SP., IM2 2SP, Douglas, Isle of Man
- +44 (0) 1624 681 681
- csc@rl360.com
- rl360.com
3.7
Akzeptabel
355 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von RL360
Thank you for your 5-star review Abigail!
Could not access the platform
Could not access the platform, sought help and have not heard back.
29. Januar 2025
Antwort von RL360
Hi Leanne, I will pass on your details to our web support team to help get you on the platform as soon as possible. We thank you for your patience on this matter.
Very dodgy
Very dodgy. According to RL360 all my funds are losing money, I check on the FT fund tracker and the funds are all growing very well.
Something isn’t right.
4. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von RL360
Hi David, we appreciate your feedback. Your financial adviser should be able to provide clarity on the investments you have and the fee structure. Information is also available in your Online Service Centre to access at any time.
If you would like a member of our team to look at your account, please get in contact via email at csc@rl360.com or by phone via +44 1624 681 682, but please note we cannot offer any investment advice. Thank you.
Nice and smooth execution
Nice and smooth execution. Everything was explained in detail and onboarding was super easy.
15. Januar 2025
Antwort von RL360
Thank you for the kind words Ammar, we always endeavour to provide a smooth and simple process.
Antwort von RL360
Thank you for your concise summary Carolina!
Its a bad contract, avoid
Never joing platforms that are time Binding... If it is good i should not ask you for a contract like that. My executive sell it to me as a premium platform but is just a way for them to make money out of you. Research well due that there are easy to manage platforms for investment.
20. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von RL360
Hi Oscar, I have passed on your review to our customer services team. If you would like to contact us further, please email csc@rl30.com or call +44 (0)1624 681681. Thank you.
The small print
I like the reception and professional manner business has been conducted by RL360 so far. The agent I am dealing with is persistent and clearly explained the proposal to me.
10. Januar 2025
Antwort von RL360
Thank you for your lovely review, Pasipamire!
Terrible service
I have had a terrible time trying to surrender my account with Royal360. I waited the required 25 years, I have lost a tonne of money and when it finally was time to surrender my account, it has been extremely difficult to do. The correspondence has been confusing, and unprofessional and has taken weeks and weeks! This should not have been my experience. I would never recommend this company to anyone unless they want to lose their money and have a terrible experience!
16. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von RL360
Hi Jennifer, I have contacted the team responsible for this case and they have asked for this surrender to be prioritised. We apologise for this delay and recognise this has been inconvenient for you. A member of our team will reach out to you if you would like to discuss anything further. Thank you for your patience.
No growth!
I've had a policy for about 7 years now and it never seems to grow in value. It is so disappointing that I now believe I could invest the money better myself saving commission and fees. I'm just hesitating because of the huge hit on the cash-in value.
16. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von RL360
Hi Allison, we appreciate your concerns. The value of investments can fall as well as rise throughout the duration of your policy, as is the nature of the market. We recommend discussing these concerns with your financial adviser, who can examine the performance of your policy and investments in line with your financial goals. Regular reviews of your investment funds can help grow your portfolio's value.
If you would like to discuss anything further, please contact our team. Thanks.
Antwort von RL360
Hi Massimiliano, please contact websupport@rl360.com with your policy number and details of the issue you are experiencing and our team can help get you activated. We apologise for any inconvenience caused.
No feedback after initial contact
I got a call regarding Kyc. Since then I have not heard any feedback.
1. Oktober 2024
Antwort von RL360
Hi Kudakwashe. We reached out to your broker in December for some updated information, we recommend getting in contact with them to ensure this was received. We appreciate this delay has been frustrating for you, our team are aware of your situation and will move forward swiftly once the required information is received.
In the meantime, please don't hesitate to contact us at csc@rl360.com if you have any further questions. Thanks.
Antwort von RL360
Gracias Antonio.
Very quick and efficient to get started
5. Dezember 2024
Antwort von RL360
Thanks Felomena, we always strive for our onboarding process to be as efficient as possible!
Agent was pleasant and really great at…
Agent was pleasant and really great at selling the product offered.
5. Dezember 2024
Antwort von RL360
Rohan, thank you for your 5 star review!
Antwort von RL360
No problem Juan! Don't hesitate to get in touch if you have any queries.
Clear and relevant information.
Clear and relevant information.
Know your business and market share.
6. Dezember 2024
Antwort von RL360
Thank you Jose. If you ever have any questions please do get in touch.
At the beginning of the account…
At the beginning of the account implementation I found it very friendly, a very good idea.
9. Dezember 2024
Antwort von RL360
Thank you for your compliments to our friendly team Carlos, we appreciate it!
clarity of the plan
clarity of the plan
phone call to explain and double check the understanding of the plan I chose
18. Oktober 2024
Antwort von RL360
Thank you for succinct review Coralie, I'm glad to hear about your positive experience.
Great assistance from AHR consultant
Great assistance from the AHR wealth consultant that took me through the process. He was detailed and made all the process beautiful.
28. November 2024
Antwort von RL360
Thank you for your concise review Eniedi, we appreciate it!
So funktioniert Trustpilot
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