Every step of the way, I was guilded on how to get the best impression for my new retainers. They were so helpful, patient and even took the time to help me out during non working hours. They really d... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Thank you so much for outstanding service from start to finish. Fast and informative communication from the outset enabled a quick resolution to our son’s disaster of breaking his retainers. We wer... Mehr ansehen
Really quick and helpful service both on phone call and via WhatsApp. Easy order placement and tracking. I sent the moulds on Wednesday and the new retainers were ready and sent out by the end of Th... Mehr ansehen
VERY expensive mistake using these guys, the retainers have not held the teeth in place so they have moved considerably. Gutted having spent thousands on having them moved! My advice is go stra... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Maintain your perfect smile with our easy and fast online retainer service!
Kontaktinformationen
400D Lea Bridge Road, E10 7DZ, London, Vereinigtes Königreich
- contact@retainerxpress.co.uk
- retainerxpress.co.uk
Hat 72 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Super
Got my retainer in 2 days as promised with super customer service via their Whatsapp. Would highly recommend if you're in a rush for teeth whitening.
Retainers
Received my retainers today, they fit perfect and really good quality. Will definitely be ordering more as spares from here. Thank you again for everything.
Great value, good communication, excellent product
Great value, my retainers fit perfectly! Communication was generally very good. I did same day pickup and there a slight delay on being met to receive my retainers but service was otherwise faultless!
Whitening
I recently had a whitening tray made by Retainer Xpress. The tray fits perfectly, allowing me to whiten my teeth comfortably. It came in a sleek, durable case that keeps it safe and clean. The entire process was smooth, and the quality of the product is good. If you're looking to brighten your smile with a whitening tray, Retainer Xpress is the way to go!
Can’t go wrong
Honestly surprised at how well this process went, my whitening trays are very comfy and it’s very easy to wear. Impression video guide is great and you can’t go wrong.
Amazing product
I was staying in the UK for some weeks and I lost my night guard and to avoid any hassle with appointments I gave Retainer Xpress a go opting for the Xpress delivery. From start to finish I had my nightguards in days. They fit very well and I got them in time for my flight.
Very clear instructions.
Amazing communication & great service-…
Amazing communication & great service- opted for same day collection and had everything by the end of the day. Well made, just like the retainers I get from my orthodontist for double the price! Will definitely be back for an insurance set!
Good communication quick delivery great…
Good communication quick delivery great response time and retainers are perfect, I had my doubts at the start but they were very helpful definitely worth the buy
AVOID, poor quality retainers
They’ve chipped my moulds in 3 different places and these were my original moulds after getting my teeth done 5years ago. No, I have no moulds. Their policy states that moulds may break in the process so you have to sign your waiver (you don’t get to know this till after they’ve send you out the package). Retainers needs trimming down and do not feel tight but loose (Even though you can hear a click when you put them in and out) as they feel like gum shields rather than retainers, my teeth will definitely shift without that support. I asked for a refund twice and they kept Diverting the subject saying my retainers are fine. The retainers are very poor quality and the very thin and they can easily bend. Just stay away from this company not worth the hassle, pay more and use a more reliable company with Excellent customer service!!
I have all the email and WhatsUp evidence me asking for a refund, and yet still they interested the sounds and look perfect.
My information is not false, I have pictures of my moulds chipped. And when they send you your mail parcel packaging, you sign your name to say the moulds may get chipped in the process.

Antwort von Retainer Xpress
Would definitely recommend - excellent service
Really fast service - we sent in our own mould, I received a whatsapp message to tell me it was received and suitable to make a replacement retainer - and the new retainer arrived speedily and fits perfectly - would definitely recommend.
I was very happy with the retainers
I was very happy with the retainers, they fit my son perfectly. It was a bit long the process because we had to do the moulds for the lower retainer twice. I would have like it to have a contact phone number to clarify things quicker in stead of waiting for emails/WhatsApps to come through, but overall it was a good and professional service so I will recommend Retainer Xpress
Quicker and cheaper than the dentist
I ordered the kit to take impressions myself at home and send these off for new upper and lower retainers. The kit came within a couple of days, was very clear and had adequate spare putty. Quick responses for impression approval on WhatsApp. They had sent me new retainers within 2 days of receiving my impressions.
The retainers fit well and the material feels good quality. They sent back my impressions so I would be able to send them off again next time I want new retainers.
I was worried about using a digital service for this but I really recommend it for something quicker, more flexible, and cheaper than the dentist!
Efficient
Efficient, professional and quick work. Support services were helpful. The retainer was made well and fit perfectly to my specification.
Super impressed
Super impressed! Much cheaper than the dentist and the service was so quick. I was a bit nervous about using an online company, and their replies were a bit slow, however this may be a one man band kind of business so I tried not to worry and turns out i didnt need to. Will be recommending to others!
Very quick service
Ordered on Monday, had the moulds the next day Tuesday, then received the retainers on the Saturday. Excellent service. Very happy
Would definitely recommend!
Customer service was fantastic from start to finish. I was alerted when they received my moulds and when my new retainers had been dispatched. It was quick and a fraction of the cost from a dentist but just as good quality. Very pleased and would definitely recommend!
Guys trust me when I say this retainer…
Guys trust me when I say this retainer xpress is genuinely the best the retainers are high quality and the customer service was on point will definitely be buying again in the future.
Fabulous service. Speedy and perfect fit.
Fabulous service. I was delighted with the new retainers. They fit perfectly.
No fuss and a very reasonable price. I will use again (when my daughter inevitably loses them AGAIN!)
Really pleased with my new retainers
Really pleased with my new retainers. The team were helpful providing feedback and advice with the impression kit (via WhatsApp). Kit arrived Tuesday, I sent off my impressions on Wednesday and my new set of upper and lower retainers arrived today (Friday). They seem much better quality and fit than the ones purchased through my orthodontist 6 years ago.
First class experience
First class experience, great communication, express service, very customer focused, all at a great price
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