Repair and Maintain Bewertungen 

173
•
TrustScore 4 von 5

4.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I was very surprised to get such a prompt response, after a quick call to yourselves I was given a 7.15 appointment for the next day from Hotpoint. They were excellent and the problem of a loose... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Over the past 5 years the gentlemen called Carl has been very helpful, patience, knowledgeable and gave excellent customer service and went the extra mile with me. I can only highly recommend him and... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Be very careful with this company. Called them to have my washing machine fixed - Very pushy to get a cover policy started and then later on told me that the current fault will not be covered by thi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Having struggled with my insurers to get an appointment to have my washing machine repaired.I was desperate,went on line saw Repair+Maintain an appointment was made for the next day.The engineer arriv... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Haushaltsgerätereparaturservice

Vom Unternehmen geschrieben

At Repair and Maintain, we’re experts in keeping your home running smoothly. We provide fixed-price repairs on a wide range of domestic appliances, giving you peace of mind with no hidden costs. Our nationwide network of experienced engineers ensures a fast, efficient, and reliable service wherever you are in the UK — all at highly competitive rates. We take pride in the quality of our work, which is why every repair is fully guaranteed. You can trust us to get your appliances back up and running quickly and professionally.


Kontaktinformationen

4.0

Gut

TrustScore 4 von 5

173 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 33 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.0

Alle Bewertungen

(173)

11 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

After waiting two weeks for the…

After waiting two weeks for the engineer to fix our washing machine we was told the machine is beyond repair and given two options a refund of policy or buy a new washing machine from them!!!!! KEEP AWAY FROM THIS COMPANY

15. Dezember 2021
Bewertung ohne vorherige Einladung
Repair and Maintain-Logo

Antwort von Repair and Maintain

Thanks for your review.

I am sorry to hear that you are unhappy with your experience with ourselves.

All repairs with us are taken out on a no fix no fee basis.

The appliance in your case was unrepairable due to the required parts being obsolete.

As a result, we offered you a full refund or if you wished a discounted replacement option in line with our no fix no fee service!

Kind Regards
John @ Repair & Maintain

Bewertet mit 5 von 5 Sternen

Very helpful

Washer dryer was leaking water and this company talked me through how to clean the filter on the phone. Washer dryer fixed with no fee! So happy to find a company that I can trust. Will definately use this company in the future if I have any problems with my appliances.

8. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Repair and Maintain

Thank you for the kind review Helen.

Bewertet mit 5 von 5 Sternen

So helpful…

The gentleman on the end of the phone was so helpful and generous with his time and tips to help me get rid of a bad smell in my washing machine even though they were not needed to come out and therefore weren’t getting business from me.

7. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Repair and Maintain

You're very welcome Jayne. If you do have any issues in the future just give us a call on 0800 088 2875.

Regards,
Carl

Bewertet mit 5 von 5 Sternen

Washing Machine blockage

Very helpful over the phone and was able to point us to the issue without the need of calling someone over which would have been costly. Very grateful

20. November 2021
Bewertung ohne vorherige Einladung
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Antwort von Repair and Maintain

Thanks for sharing a 5 star review!

Bewertet mit 5 von 5 Sternen

exceptional service and went the extra…

exceptional service and went the extra mile with us in replacing our oven. Would highly recommend

19. November 2021
Bewertung ohne vorherige Einladung
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Antwort von Repair and Maintain

We are very pleased you were happy with the service and the replacement.

Much appreciated for leaving a kind review.

Thanks again,
Liam @Spring Plans (Repair & Maintain)

Bewertet mit 4 von 5 Sternen

A good service

A good service. Would have given 5 stars but for confusion about arrival time of repairer. Repairs on dishwasher completed quickly and efficiently.

19. November 2021
Bewertung ohne vorherige Einladung
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Antwort von Repair and Maintain

Thank you for taking the time to leave us a review. We will certainly use this feedback to continue to improve our level of service.

Thanks Karen,

The Team @ Spring Plans

Bewertet mit 5 von 5 Sternen

Fast and efficient service

Extremely helpful and super simple to arrange engineer visit.

9. Oktober 2021
Bewertung ohne vorherige Einladung
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Antwort von Repair and Maintain

Great to hear how easy you found your experience James. Any future faults please give us a call :)

Spring Plans (Repair & Maintain) 0800 088 2875

Bewertet mit 5 von 5 Sternen

Good news from Peter and Pauline King ...West Malling Kent

Springplans Insurance Company

Our washing machine went wrong...so having it insured with you we rang!
Within a few days an operative came out...found the problem ...ordered the part and within the week all was sorted...thanks to your prompt action with dealing with this problem ...we were well pleased.
Makes a change to get such good results nowadays 👍😀
Thank you so much and we would thoroughly recommend this company to anyone.

7. Oktober 2021
Bewertung ohne vorherige Einladung
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Antwort von Repair and Maintain

Hello Mr & Mrs King,

Thank you for taking time to leave us such a great compliment. We really appreciate you recommending our services in your comments and we're happy to hear your appliance is back up and running. Any other issues with your appliances in the future please call in on 0800 088 2875.

Thanks again,

Liam @Spring Plans (Repair & Maintain)

Bewertet mit 5 von 5 Sternen

A good experience from friendly…

A good experience from friendly professional staff. Prompt service and kept updated at all times, would not gesture to recommend to others, thank you.

30. September 2021
Bewertung ohne vorherige Einladung
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Antwort von Repair and Maintain

Thanks Robbie! Very kind of you to take the time to leave us a review.

Regards,
Liam

Bewertet mit 4 von 5 Sternen

A swift and professional service

A swift and professional service. Very helpful and quick to setup appliance care plan and book an engineer to attend any breakdown.

23. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Repair and Maintain

Hi John, We'd just like to thank you for taking a couple of minutes to leave us a review. Any issues in the future please call us on 0800 088 2875.

Repair & Maintain

Bewertet mit 4 von 5 Sternen

Friendly and professional

Friendly, on time, professional, and a job well done in no time at all.

20. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Repair and Maintain

Hi Kay, Thanks so much for your feedback!

Bewertet mit 5 von 5 Sternen

Good service and understanding

Good service, and understanding from staff.

20. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Repair and Maintain

Hi Joseph,

Excellent to hear you are happy with the service provided.

Any issues with the Dishwasher in the future please give us a call on
0800 088 2430

Thanks,
Liam

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service came out quickly to repair my dishwasher

19. August 2021
Bewertung ohne vorherige Einladung
Repair and Maintain-Logo

Antwort von Repair and Maintain

Roberta,

We really appreciate you taking the time to leave us a 5* Review.

Any problems with you appliances going forward just give us a call on
0800 088 2430.

Regards,
Repair & Maintain

Bewertet mit 5 von 5 Sternen

Booked a repair for my Dishwasher

Booked a repair for my Dishwasher. Engineer came next day and now working perfectly! Happy with the repair but also the fantastic team there to help. Carl was very helpful! Highly recommended to all!

6. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Repair and Maintain

Thanks for the 5* review Steve!

Bewertet mit 5 von 5 Sternen

Turned up on time and fixed the…

Turned up on time and fixed the problem. Did what they promised. Deal of no fix no fee against a fixed fee and a year’s insurance plan compared favourably with others, especially no fix no fee.

4. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Repair and Maintain

Thank you for taking time out of your day to leave us a review Michael. Fantastic news to hear your appliance is back up and running.

Regards,
Evie

Bewertet mit 5 von 5 Sternen

So quick from call to repair!!

After being let down by another company I was over the moon to have my washer dryer repaired in a couple of days. My kitchen was left tidy and the engineer was very polite. Will definitely be my first port of call next time.

4. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Repair and Maintain

Thank you for your kind review Kate!

Any issues in the future please call us on 0800 088 2430

Bewertet mit 1 von 5 Sternen

Have a dishwasher AEG under a warranty…

Have a dishwasher AEG under a warranty with spring plans they use hotpoint to fix my machine now 12 weeks later still not fixed ? They have offered to replace with a cheaper machine . However I would like my machine fixed have sourced the parts but they don’t use AEG for parts for a AEG machine

3. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Repair and Maintain

I have taken a look at your account and can see that your appliance has now been repaired.

We did advise at the time the required parts had no ETA and as a result we deemed the appliance beyond repair and offered you a free replacement.

You decided that you wanted your existing appliance fixed and therefore the parts were ordered as you requested.

I am sorry that you are unhappy with the service we have offered on this occasion and I have raised your case to a manager to see if there is anything we can change going forward to improve customer experiences.

All parts fitted are AEG parts, it is just a case that the parts were not in stock and took some time arrive.

Kind Regards
Sarah @ Spring Plans

Bewertet mit 5 von 5 Sternen

Great service and excellent delivery

Having been told my existing machine was too expensive to repair I was worried that I had paid a lot for a repair contract.
Carl contacted me and they have sorted everything and a new machine for a very fair additional cost. This was an excellent deal and not a ripoff. Well done to Carl and all the team for good value and great service
Neil Croucher

29. Juli 2021
Bewertung ohne vorherige Einladung
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Antwort von Repair and Maintain

Thanks for the review, great news your happy with the service Neil. I've also passed the feedback onto Carl. Any other appliance problems feel free to give us a call on 0800 088 2430.

Regards,
Luke

Bewertet mit 5 von 5 Sternen

Quick to answer the phone and…

Quick to answer the phone and responsive. Talked through and explained everything clearly. Sensitive to need for speed. Would highly recommend.

28. Juli 2021
Bewertung ohne vorherige Einladung
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Antwort von Repair and Maintain

Good Afternoon Nick,

Thank you for taking time to leave us feedback, I am pleased to hear you have had a positive experience with Repair & Maintain.

Thanks,
Ben

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