Rent-a-Wreck Bewertungen 

1'018
•
TrustScore 2 von 5

2.0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

J’ai loué une auto chez Rent a Wreck a Royssi à travers Expedia. Il m’ont facturé deux fois. J’essaye d’obtenir des explications avec Expedia, mais l’agence de location ne répond pas aux messages env... Mehr ansehen

Bewertet mit 1 von 5 Sternen

AVOID AVOID AVOID AVOID AVOID Horrendous experience - should have paid £850 ended up having to pay £1100 with hidden fees. I didnt even book with this company i booked with VIP cars so was una... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Horrible experience, hidden fees on top of hidden fees, ended up paying almost $500 worth of fees. Please use a reputable car rental company and don’t waste your money. They never answer the phone... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Har brukt Sandefjord R-a-W tre ganger og alt har gått som avtalt og veldig raskt hver gang. Folkene jeg hadde å gjøre med der var greie og hyggelige. Alt i alt var mine opplevelser med dette firmaet o... Mehr ansehen

Unternehmensdetails

  1. Mietwagenanbieter

Vom Unternehmen geschrieben

Rent-A-Wreck is a car rental company renting vehicles which have been previously owned by individuals or other rental car companies.


Kontaktinformationen

2.0

Mangelhaft

TrustScore 2 von 5

1018 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.0

Alle Bewertungen

(1'018)

65 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great service

Great service. Friendly customer service. Clean car.

30. April 2024
Rent-a-Wreck-Logo

Antwort von Rent-a-Wreck

Thank you, Nancy, for your awesome 5-star review!

Bewertet mit 1 von 5 Sternen

La oferta de renta es engañoza

La oferta de renta es engañoza, te dan un valor y cuando estás en el sitio, te incrementan por las nubes la tarifa final, un engaño realmente.

29. April 2024
Rent-a-Wreck-Logo

Antwort von Rent-a-Wreck

Le extendemos nuestras más sinceras disculpas porque su experiencia reciente no estuvo a la altura del servicio positivo que pretendemos brindar. Reconocemos que el servicio que recibió no cumplió con nuestros estándares habituales y estamos comprometidos a abordar y mejorar las áreas de preocupación.

Bewertet mit 5 von 5 Sternen

Great Service and Five-Star-Fleet

I could not be happier with the service and hospitality I received from Rent-A-Wreck in Reno. They were the only company that had a 15 passenger van available during the dates I needed one. To make things more challenging for them, my flight arrived after their office was closed but Jerry accommodated my request to leave the rental at a safe location ready for me to pick up. All I had to do was take an Uber to it (small compromise I was okay with). The vehicle was clean and in great condition. All in all, I will definitely use this company again next year when I come to Reno.

27. April 2024
Rent-a-Wreck-Logo

Antwort von Rent-a-Wreck

Thank you for your generous 5-star review!

Bewertet mit 5 von 5 Sternen

Fast pickup

Fast pickup, economical, fast drop off at airport. Vehicle was clean and reliable.

28. April 2024
Rent-a-Wreck-Logo

Antwort von Rent-a-Wreck

Thank you, Rick, for your amazing 5-star review!

Bewertet mit 3 von 5 Sternen
Rent-a-Wreck-Logo

Antwort von Rent-a-Wreck

We appreciate your honest feedback and are sorry to hear that your rental experience did not meet your expectations. We do apologize for the inconveniences that have occurred and take all feedback seriously. Should you have any questions or concerns please contact the Customer Care Department Monday through Friday 7:30 a.m. to 8:00 p.m. and 8:00 a.m. to 6:00 p.m. on weekends at (877) 877-0700 or Outside USA +1-301-681-8100.

Bewertet mit 1 von 5 Sternen

Rented in Mexico with a big liability…

Rented in Mexico with a big liability surprise. This has and continues to be a hidden fee in Mexico. I wasn’t the only renter in the office who was placed in a situation.
I had rented though Orbitz which had liability insurance along with the rental.
But was told it wasn’t enough and had to purchase the required Mexican liability insurance at the time of rental. New to me.
Both priceless car rental and Orbitz pointed the finger at each other. Both said they had no control over what happens and is advertised in another country.
That’s total BS. They have contracted with each other to sell and have sold these rental cars. They both know very well what the regulations are. If they don’t they should so they can tell their consumer what is required.
This is a huge revenue earner at $50 a day for the Mexican rental companies.
Shame on you for cheating your customers and leaving them stuck with no other alternative.

20. April 2024
Rent-a-Wreck-Logo

Antwort von Rent-a-Wreck

We appreciate your honest feedback and are sorry to hear that your rental experience did not meet your expectations. We do apologize for the inconveniences that have occurred, and take all feedback seriously. Should you have any questions or concerns please contact the Customer Care Department Monday through Friday 7:30 a.m. to 8:00 p.m. and 8:00 a.m. to 6:00 p.m. on weekends at (877) 877-0700 or Outside USA +1-301-681-8100.

Bewertet mit 2 von 5 Sternen
Rent-a-Wreck-Logo

Antwort von Rent-a-Wreck

We extend our sincere apologies that your recent experience fell short of the positive service we aim to provide. We acknowledge that the service you received did not meet our usual standards, and we are committed to addressing and improving upon the areas of concern.

Bewertet mit 5 von 5 Sternen

Great service

Easy to walk to from terminal, great service and car was wonderful. Highly recommend

27. April 2024
Rent-a-Wreck-Logo

Antwort von Rent-a-Wreck

Thank you for your very generous 5-star review!

Bewertet mit 5 von 5 Sternen

Pricing through Expedia reservation did…

Pricing through Expedia reservation did not mention insurance required in Costa Rica. I bought the $11/day insurance from Expedia - which I hope to get refunded - that was not adequate. $1/day rental turned into $35/day plus a $500 hold on my credit card released upon returning the car.

27. April 2024
Rent-a-Wreck-Logo

Antwort von Rent-a-Wreck

We extend our sincere apologies that your recent experience fell short of the positive service we aim to provide. We acknowledge that the service you received did not meet our usual standards, and we are committed to addressing and improving upon the areas of concern.

Bewertet mit 1 von 5 Sternen

Cockroaches on the dashboard

First car rental we had a Kia Rio that could barely drive straight. My girlfriend and I came to the surprise of little critters(cockroaches) crawling all over the dash and middle glove compartments. We spent over two hours spending our first night in Puerto Rico trying to get a car swap. Come to find out the couple in front of us also came for that same reason not once but twice during the day. Never in my life have I seen something like that ever. Something needs to be done.
Wasted the day before my birthday trying to get a new rental, while it also coming out to a way higher cost than it should've. The only positives were the workers being patient and understanding, but we still wasted a whole day of our trip. Wish we could’ve at the very least got part of the rental cost off.

26. April 2024
Rent-a-Wreck-Logo

Antwort von Rent-a-Wreck

We appreciate your honest feedback and are sorry to hear that your rental experience did not meet your expectations. We do apologize for the inconveniences that have occurred, and take all feedback seriously. Should you have any questions or concerns please contact the Customer Care Department Monday through Friday 7:30 a.m. to 8:00 p.m. and 8:00 a.m. to 6:00 p.m. on weekends at (877) 877-0700 or Outside USA +1-301-681-8100.

Bewertet mit 1 von 5 Sternen

The price had a catch that wasn't…

The price had a catch that wasn't mentioned on the website, from a rate that I had around $60.00, I ended up paying more than $200.00

19. April 2024
Rent-a-Wreck-Logo

Antwort von Rent-a-Wreck

We appreciate your honest feedback and are sorry to hear that your rental experience did not meet your expectations. We do apologize for the inconveniences that have occurred, and take all feedback seriously. Should you have any questions or concerns please contact the Customer Care Department Monday through Friday 7:30 a.m. to 8:00 p.m. and 8:00 a.m. to 6:00 p.m. on weekends at (877) 877-0700 or Outside USA +1-301-681-8100.

Bewertet mit 4 von 5 Sternen

The owner was very friendly and…

The owner was very friendly and flexible with my schedule. My only complaint is that he charged a $10 vacuum penalty upon my return for a few crumbs on the mat.

26. April 2024
Rent-a-Wreck-Logo

Antwort von Rent-a-Wreck

We genuinely apologize for the negative experience you encountered, as it does not align with our commitment to excellence. The service you received did not meet our typical standards, and we assure you that our team is actively working to rectify and enhance the customer service experience.

Bewertet mit 1 von 5 Sternen

Price and terms and conditions not respected

They deal with a third party that does not honor the terms and conditions listed by rent-a-wreck. I was asked to pay between 300$ and 500$ USD more for insurance coverages. No other rental company in Costa Rica has forced me to take out insurance other than third party liability (which is supposed to be included in the price you pay through rent-a-wreck. I chose this company because the deposit was supposed to be of 250$ maximum (again, as per the terms and conditions of Rent-a-Wreck). However, the third party was asking for 500$ up to 3000$. Be aware that the price quoted on this website is not what you will end up paying. Do not pay in advance if you wish to complete a reservation.

25. April 2024
Rent-a-Wreck-Logo

Antwort von Rent-a-Wreck

We appreciate your honest feedback and are sorry to hear that your rental experience did not meet your expectations. We do apologize for the inconveniences that have occurred, and take all feedback seriously. Should you have any questions or concerns please contact the Customer Care Department Monday through Friday 7:30 a.m. to 8:00 p.m. and 8:00 a.m. to 6:00 p.m. on weekends at (877) 877-0700 or Outside USA +1-301-681-8100.

Bewertet mit 1 von 5 Sternen

This company is so bad

This company is so bad. They quote $30/day but the required charges end up being $80/day. Their practices are borderline unethical. The customer experience is dismal so you might as well go ahead and pay for Enterprise.

25. April 2024
Rent-a-Wreck-Logo

Antwort von Rent-a-Wreck

We appreciate your honest feedback and are sorry to hear that your rental experience did not meet your expectations. We do apologize for the inconveniences that have occurred, and take all feedback seriously. Should you have any questions or concerns please contact the Customer Care Department Monday through Friday 7:30 a.m. to 8:00 p.m. and 8:00 a.m. to 6:00 p.m. on weekends at (877) 877-0700 or Outside USA +1-301-681-8100.

Bewertet mit 3 von 5 Sternen

I didn’t like the attitude of the woman…

I didn’t like the attitude of the woman when I ask for the shuttle to take me back to airport she said there is a store on the corner you can wait there I was lost asking where the store was I almost called for Uber other than that all good thank you

25. April 2024
Rent-a-Wreck-Logo

Antwort von Rent-a-Wreck

We apologize sincerely that your recent experience did not reflect our commitment to providing excellent service. The service you received did not meet our usual standards, and we want to assure you that we are taking corrective measures to address the issues and improve our overall customer service.

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