Great communication, clear guidelines of what could and couldn't be included in the skip, really easy to book and the lady on the phone was really helpful in aiding us decide what size skip we would r... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I have ordered a few skips and have always received good customer service. The skips were always delivered and collected on time.
That the worst buissnes experience i had so far. How could took money delivery materials 24 hours later and tipping in the middle the road instead as per order put in side by the grab lorry. Avoid d... Mehr ansehen
Efficient service, initial call were helpful explained how everything worked. All sorted in minutes. After reviewing my waste again called to asked for a 8 yard skip. After a minute or so they cam... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
REM Waste is a waste management company that manages your skip hire and grab hire waste needs. We cover the whole of the UK and predominantly service the commercial and construction market. We can provide you with an effective solution to dispose of your waste while saving you money on projects. Get in touch today to find out more out how our service can help you.
Kontaktinformationen
Third Floor 207 Regents Street, W1B 3HH, London, Vereinigtes Königreich
- 08008085475
- feedback@remwaste.com
- remwaste.com
4.3
Hervorragend
1203 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 30 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The service was good and satisfying.
9. Juli 2025
Antwort von Remwaste
Thanks so much 🙏 Delighted to hear you were satisfied with the service. We appreciate you choosing us and hope to help you again soon!
Easy skip hire at affordable pricing
Ordering the skip was easy, I was kept informed about its delivery time and a week later it was picked up promptly.
I am so pleased with Remwaste I am soon to order another skip from them. I would highly recommend this company
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von Remwaste
Thank you so much 🙏 We’re really glad the booking, delivery, and pickup were smooth — and even happier to hear you’re already planning your next skip with us! We truly appreciate your recommendation
Highly recommended. Excellent customer service
Excellent customer service. The skip arrived and was collected on time as scheduled. The driver was very friendly, helpful & polite also. I would definitely recommend this company and would use again myself if needed. Great service.
12. August 2025
Bewertung ohne vorherige Einladung
Antwort von Remwaste
Really appreciate this 🙏 On-time delivery and collection is exactly what we aim for, and it’s great to hear our driver was friendly and helpful too. Thank you for the recommendation — we’d be delighted to help you again anytime 👏
Best experience I have ever had ordering a skip
Quote was really efficient, price was compedative and service was really good. Best experience I have ever had ordering a skip.
29. Juli 2025
Antwort von Remwaste
Wow—thank you so much for the amazing feedback! We're absolutely delighted to hear that you had the best experience you've ever had ordering a skip. It's great to know the quote process, pricing, and service all met your expectations. We truly appreciate your support and look forward to helping you again in the future!
Antwort von Remwaste
Thank you for the great feedback! We're so pleased to hear you found the service superb, quick, and efficient—that’s exactly what we strive for. We really appreciate your support and hope to help you again soon!
Antwort von Remwaste
Thank you for your kind words! We're thrilled to hear you were happy with our service. It was a pleasure assisting you, and we truly appreciate your support. If there's anything else you need in the future, don’t hesitate to reach out!
Easy to talk and say what was needed to…
Easy to talk and say what was needed to be put into skip . Quick delivery .
19. August 2025
Antwort von Remwaste
Thank you so much for your kind words! We're really glad to hear that the process was easy for you and that the delivery was quick. Making things simple and efficient for our customers is exactly what we aim for. If you ever need us again, we’re just a message away!
Antwort von Remwaste
Thank you for your kind words! We’re so glad you were happy with the service. We really appreciate your support and hope to help you again in the future!
Beware hidden charges
Had no problem booking the skip. Team, including the driver, were pleasant and helpful.
All went well until the day of the pick up.
After the skip was taken away, REM Waste took a £90 extra charge from my card for removal of “hazardous waste”.
When I queried this, I was told that there were some pieces of plasterboard in one of the bags in the skip.
Hazardous waste?!
Turns out that, although there is no mention of plasterboard on their website, it’s buried in the fine print.
Left a bad taste if I’m honest. I won’t be using them again.
Shame, because otherwise they would have got a good review.
8. August 2025
Bewertung ohne vorherige Einladung
Antwort von Remwaste
"Thank you for your feedback, and we’re genuinely sorry to hear about your disappointment.
We're pleased to know the booking process and service from our team went smoothly, but we regret that the additional charge left a negative impression. Plasterboard is classified as hazardous waste due to environmental regulations, and unfortunately, it must be handled separately—this is noted in our terms and conditions, but we understand that it may not have been immediately clear.
We’re currently reviewing how we communicate these restrictions to ensure they’re easier for customers to see upfront. We appreciate your comments, as they help us improve the experience for everyone. If you’d like to discuss the matter further, please don’t hesitate to get in touch with our team directly."
The only skip company that accepts SOIL
The skip was delivered and collected on time. I made changes to my collection date and were accommodated at short notice. Good all round service. I had mainly soil to dispose of and this was the only company I found that could accommodate this
6. August 2025
Bewertung ohne vorherige Einladung
Antwort von Remwaste
Thank you for the great feedback! We're really glad we could accommodate your change in collection date and that everything ran smoothly for you. It's also great to hear we could meet your specific disposal needs — soil can be tricky, and we're happy we could help. We appreciate your kind words and look forward to assisting you again in the future!
perfect
perfect, skip delivered on time and collected accordingly.
5. August 2025
Bewertung ohne vorherige Einladung
Antwort von Remwaste
Thank you for your kind feedback! We're glad to hear the skip was delivered and collected on time as expected. We always aim to provide a smooth and reliable service. If you ever need us again, we'd be happy to help!
Antwort von Remwaste
Thank you for your lovely feedback! We're so pleased to hear that our team member was able to assist you quickly and efficiently. We'll be sure to pass on your kind words—it means a lot to us. We’re always here to help and look forward to assisting you again in the future!
Very bad service
Very bad service. I was promised same day skip so I paid £375 for 8 yards, which is normally £288 including VAT.
How ever I received the skip 3 days later. I would never use them again or recommend their service to anyone!!
1. August 2025
Antwort von Remwaste
We’re truly sorry to hear about your experience and the delay in delivering your skip. We understand how frustrating this must have been, especially after being promised same-day service. This isn’t the level of service we aim to provide, and we sincerely apologise for any inconvenience caused. Your feedback has been passed on to our team for review so we can ensure this doesn't happen again. If you're open to discussing this further, we'd appreciate the opportunity to make things right.
Delivery and collection were on time.
14. Juli 2025
Antwort von Remwaste
Thank you for your feedback! We're glad to hear that delivery and collection were on time and that you had a positive experience with our service. Your support means a lot to us, and we look forward to helping you again in the future.
A great service
A great service, delivered and collected on time, the driver was knowledgeable and extremely helpful.
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von Remwaste
Thank you so much for your kind words! We're delighted to hear that everything went smoothly—from the on-time delivery and collection to the helpful and knowledgeable service from our driver. Your feedback truly means a lot to us, and we’ll be sure to share it with the team. We look forward to serving you again in the future!
very helpful and quick to resolve at…
very helpful and quick to resolve at short notice
4. August 2025
Antwort von Remwaste
Thank you for your kind words! We're so pleased we could assist you quickly and efficiently, especially on short notice. It's always our goal to provide helpful service when you need it most. We really appreciate your feedback!
The skip was easy to arrange
The skip was easy to arrange, it was delivered and collected on time.
My only issue as per most skip hires is the restrictions of what you can actually skip.
For example garage clearance but would have been charged extra for paint tins etc
12. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Remwaste
Thank you for your feedback! We're glad to hear the skip was easy to arrange and that delivery and collection met your expectations. We understand the frustration around waste restrictions—unfortunately, items like paint tins are regulated for environmental and safety reasons, which does limit what we can accept in standard skips. We truly appreciate your understanding, and we’re always here to help clarify what can and can't be included. Thanks again for choosing us!
Great Guys
Arrived on time called when they were on the way,loaded van and were very tidy and efficient and friendly would definitely use this company again if needed
1. August 2025
Antwort von Remwaste
Thank you so much for your lovely review! We're really glad to hear the team arrived on time, kept things tidy, and provided friendly, efficient service. It's great to know you'd choose us again — we’d be happy to help anytime!
Great service as always
Great service as always, prompt, friendly I am happy to recommend to others
1. August 2025
Antwort von Remwaste
Thank you for your continued support and kind words! We're so glad to hear that you consistently find our service prompt and friendly. It means a lot to know you'd recommend us to others—word of mouth is the highest compliment we can receive. We look forward to serving you again soon!
Antwort von Remwaste
Thank you for your kind words! We're so pleased to hear you found our service efficient and excellent. It means a lot to us, and we look forward to helping you again in the future!
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