We've been a customer for 10 years
We've been a customer for 10 years, and a minimum 80% increase in contract renewal doesn't seem feasible in these economic conditions. Therefore, it seems we won't be renewing either.
Operational issues take time to resolve. Air conditioning malfunctions can take months in both summer and winter.
Internet service is intermittently intermittent. You're renting a meeting room and the internet goes out. What explanation can you give your customers?
10 years ago, customer satisfaction was paramount. Now, customer turnover is rapidly increasing due to end-of-day financial gain. 10 years ago, both the receptionis
Antwort von Regus - Istanbul, Nidakule
Hi Banu,
I am sorry to hear of your disappointment and would like to help.
We pride ourselves on delivering exceptional service while offering a diverse range of high-value solutions to suit every budget.
At the time of your most recent renewal, the price was adjusted in line with prevailing market rates. We fully appreciate your concerns, but please be assured that we consistently strive to secure the most advantageous terms available within the current economic climate.
A member of my team has contacted you to assist, but you can also email me Lorraine.brule@regus.com for further assistance.
Best,
Lorraine Brule
Global Customer Service at Regus