Poor business practice
Ordered a rather large order for free shipping one fish did not make it past the acclimation one fish didn’t get shipped and no one notified me about it until I emailed them and instead of them sending the fish I wanted or substituted for the credited me for the fish but I would still have to come out of pocket for overnight shipping, poor communication with that team I even asked for a refund instead of a credit and they did not do that filed the claim exactly how you are supposed to to it said submitted and a week or two down the road with out hearing anything they said I must have not submitted it properly so the pic of the dead fish is gone and now I have no proof on top of that the 3 anemones I ordered were extremely weak and didn’t last 1 day either don’t order from them they have horrible communication they do not honor what they preach and most of there “good” reviews are more then likely bought, your better off buying local or through somewhere else.







