The earrings I purchased are in great shape, however the backs do not stay on. They slide right off and one of the earrings fell off twice within a couple hours. Luckily i noticed so didn't lose eithe... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Rebag is a fantastic concept to help reduce fashion waste. You can trust the product's authenticity and the fair evaluation they give of each product, so you know exactly what you are getting. Jaun (D... Mehr ansehen
I requested my bag to be returned. There was concerns regarding your description of my bag. I ask to show me pictures of the wear you described. You refused. In an email you stated that you would send... Mehr ansehen
Unternehmen hat geantwortet
I ordered a wristlet from Rebag and when it arrived I discovered it was much larger than what I needed. I emailed customer service and they took care of everthing. They responded in less than 24 hou... Mehr ansehen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 72 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I LOVE MY BAG!!!
I LOVE MY BAG!!!!
I only wish that REBAG would allow fedex to leave it with a signed slip. I had to cut my trip short to get home to be there all day to sign for this package. Or it they offered a choice to pick up at fedex location.
Overall I did love the process, the fast shipping and my bag!!!!
The earrings I purchased are in great…
The earrings I purchased are in great shape, however the backs do not stay on. They slide right off and one of the earrings fell off twice within a couple hours. Luckily i noticed so didn't lose either piece but it's real frustrating as they were listed as in great shape, but no mention the backs don't stay on. They were final sale so can't even return. Such a bummer 😞
I just wish the turnaround time for…
I just wish the turnaround time for trade purchases was faster.
I got my bag during the 15% off sale…
I got my bag during the 15% off sale for Memorial Day weekend. The delivery was fast. I ordered on Monday and got my bag by Friday. I signed for the package and my babe was just like the picture.
You keep sending me text messages about…
You keep sending me text messages about 300$ coupon on my first order but when I tried to apply it it didn’t let me
You just promise for nothing
Product was described accurately
Product was described accurately, shipping was fast, bag is gorgeous and a great value!
Love my bag
Love my bag ! It looks exactly like the picture…it’s big tho i wish i would’ve got the speedy 25
I requested my bag to be returned
I requested my bag to be returned. There was concerns regarding your description of my bag. I ask to show me pictures of the wear you described. You refused. In an email you stated that you would send me back my bag with all the original accessories. You did not. You kept my original box, and tags. I am very disappointed with your company.

Antwort von Rebag
good quality
Join was extremely helpful on the…
Join was extremely helpful on the phone. He answered all my questions and gives me confidence in Rebag!
Carolina assisted me today and was very…
Carolina assisted me today and was very attentive; she helped me with exactly what I needed. Thank you for your promptness.
Thanks for the excellent customer…
Knas provided outstanding customer service. Very patient, responsive, and helpful throughout the entire process. All questions were addressed promptly, and the support was greatly appreciated. ⭐⭐⭐⭐⭐
They didn't return my bag
They didn't return my bag. I will pursue legal action against you. Your customer service is extremely poor.

Antwort von Rebag
Danilo is always so helpful!
Great customer service!
Each person, Cleo, Carolina, and Oluewn were pleasant, so helpful, and each one was making sure my issue had been taken. Great customer service, and attention to detail. Will always shop @ReBag.
Latoya was GREAT!
Latoya was GREAT! Very friendly and FAST. Thanks Latoya!
I ordered a wristlet from Rebag and…
I ordered a wristlet from Rebag and when it arrived I discovered it was much larger than what I needed. I emailed customer service and they took care of everthing. They responded in less than 24 hours and I had a return tag to send it back with no questions asked. Latoya followed up to the initial email response with additional details and was very helpful. Will absolutely order from Rebag again.
Rebag is fantastic
Rebag is a fantastic concept to help reduce fashion waste. You can trust the product's authenticity and the fair evaluation they give of each product, so you know exactly what you are getting. Jaun (Desert Hills, CA storefront) and Latoya (Customer Service) were very helpful in handling my account. 10/10 would recommend. Thank you!!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.