Horrible product and service
Horrible product and service! I ordered a PS3300 3D massage chair and had the following experience:
1) There is no option to select delivery into a particular room. The delivery service leaves it out and we are expected to unbox from the pallete, and haul 200 lbs into the house.
2) The chair arrived damaged! The bars were not connected which seems a basic manufacturing quality issue. As such it was stuck in the recline position.
3) Contacting customer service was useless. They asked me to disassemble and try connecting the rods lifting 200 lbs.
4) Trying to return it was equally frustrating. They expected me to have saved the pallete or to pack it on a pallete and pay for shipping. Really, I need to pay for shipping you back a defective product!
DO NOT BUY!








