Rattanpark Furniture Bewertungen 

1'259
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

What fantastic service. Forgot to order the cover and they sent it to me under separate cover free postage. Always come back to any questions quickly Would highly recommend The rattan set... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fantastic furniture at a great price. So happy we chose the Cambridge Range Large Modular Sofa set plus two extra arm chairs in rustic grey. Bit of a faff assembling the arm chairs but that is a minor... Mehr ansehen

Bewertet mit 5 von 5 Sternen

First class service! Sofas had to be pre-ordered & wanted to be sure that they would arrive in 2 weeks. Speedy responses to my online enquiries. Didn’t over promise to get sale but gave reassurance th... Mehr ansehen

Bewertet mit 5 von 5 Sternen

After a lot of shopping around about 4 years ago now for some garden furniture. Which came with endless delays, and cancellations. Along with finally having my order delivered, it was actually too com... Mehr ansehen

Unternehmensdetails

  1. Gartenmöbelgeschäft
  2. Geschäft für Gartenmöbel

Vom Unternehmen geschrieben

Rattanpark Garden Furniture


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

1259 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(1'259)

82 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

It’s been 3 weeks now and still no…

It’s been 3 weeks now and still no response from my damaged furniture had to look for other alternatives to repair the damage and that’s after paying £1000
Thank you

1. Juli 2025
Rattanpark Furniture-Logo

Antwort von Rattanpark Furniture

Thank you for sharing your feedback. We're truly sorry to hear that you experienced an issue with the product.

We would like to kindly point out that after receiving your message regarding a faulty part, we sent two follow-up emails asking for clarification on which specific component was affected. The set in question includes around 30 individual parts, so without more detailed information, it has been difficult for us to identify the exact item that needs attention.

We are still more than willing to assist you and resolve this matter—please don’t hesitate to get back in touch with us

Bewertet mit 5 von 5 Sternen

Appears decent quality

First Rattan furniture we've purchased for ourselves, but we've experienced boat loads of other peoples Rattan furniture ... and this RattanPark stuff would appear to be a cut above the rest in terms of quality. We've only had it a week, so that opinion might change in time, but initial impressions are very favourable. Purchased online, and the process was easy. Delivery was about a week later than expected, but the furniture still arrived in less than a month, so no dramas. Only disappointment was the driver came alone and was unable to assist me in moving the packages, which were quite big and bulky to move on my own, so they had to sit on my drive for 2 days while I sought help.

30. Juni 2025
Bewertet mit 5 von 5 Sternen

Amazing garden furniture set!

Amazing garden furniture set. Spacious, great looking, well build and reasonably priced - what else would anyone need. Definitely recommended!

Ps. Big thanks to Daniel for looking after us during the purchase process.

13. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing rattan suite

I absolutely love my suite. It was the Oxford 3 seater sofa, 2 chairs, 2 stools and 2 position table. Well made, looks lovely, very comfortable, made my summer.
What great service and product. Ordered and paid very easily. Delivery was free and speedy. Thank you’re

3. Juli 2025
Bewertet mit 1 von 5 Sternen

Poor service

I have not yet received my item but the money has been taken. I have spoken to ratten about this but correspondence has been poor.

3. Juli 2025
Rattanpark Furniture-Logo

Antwort von Rattanpark Furniture

Thank you for your Feedback

After thoroughly checking our system and confirming with the courier, we can confirm that your parcel has been successfully delivered to the address provided. The delivery status shows that the package was received.

We understand that there may have been some confusion, and we’re sorry if previous communication did not meet your expectations. Please know that we are here to assist you and ensure everything is clear. If you have any further questions or concerns, feel free to reach out to us.

Bewertet mit 5 von 5 Sternen

Very happy with myratten and Furniture…

Very happy with myratten and Furniture arrived the day it was promised delivery driver a very helpful quality of furniture looks very good only one thing it’s a shame the stalls where the cushions go on the top I’ve got nothing to hold onto so they just fall off it be easier if there is somehow they could be clipped onto the furniture so it would stay there

1. Juli 2025
Bewertet mit 5 von 5 Sternen

Would definitely recommend.

Excellent customer service. Contacted twice before delivery with questions and the response was super quick and helpful. Furniture delivered earlier than expected. Beautiful furniture very pleased. Would definitely recommend.

27. Juni 2025
Bewertet mit 5 von 5 Sternen

Lovely furniture

Lovely furniture, we are really pleased with the quality. The delivery driver was very helpful. Furniture was well packaged, and it was easy to put the table together. Would definitely recommend.

26. Juni 2025
Bewertet mit 1 von 5 Sternen

Order items

Order items
No delivery date
No phone number to contact company strange
Sent three emails no reply
Put a query on Facebook still no reply so now I want a refund I think this company is a scam to be honest as very weird not having a contact number !!!

2. Juli 2025
Bewertung ohne vorherige Einladung
Rattanpark Furniture-Logo

Antwort von Rattanpark Furniture

Dear Sharon

Thank you for your feedback.

We’re truly sorry to hear that you had a negative impression of our store, but we must clarify that the claims made in your review are not accurate. We take all customer enquiries seriously and always respond promptly to messages, fulfilling orders and refunds according to our clear policies.

In your case, we responded to every email you sent within minutes. Each message was read and handled with priority. Below is the full record of our communication:

📨 11:23 AM
"Pls cancel this order and refund me my money pls"
(sent from iPhone)

📨 11:36 AM – Rattan Park
"We would like to inform you that your order has been cancelled."

📨 12:29 PM
"Pls let me know regarding the refund to"
(sent from iPhone)

📨 12:30 PM – Rattan Park
"The refund will be available in your bank account 2–4 working days."

As you can see, your order was cancelled promptly upon your request, and the refund process was clearly explained to you.

Therefore, the claim that we did not respond is incorrect — we replied quickly and clearly to every message you sent.

We must also firmly state that calling our business a "scam" is completely false and deeply unfair. Such accusations are serious and hurtful, especially when they do not reflect the reality of how we handled your case. We are a fully legitimate and registered company that has been operating for many years, always honoring our commitments to our customers.

We kindly ask that you refrain from using such terms in the future. We show our customers respect and professionalism, and we ask for the same in return.

If you did not see our replies, we suggest checking your spam or promotions folders, as sometimes our messages may be redirected there.

Once again, thank you for your feedback — although we believe your review is unfair, we treat every comment seriously and always strive to improve our customer experience.

Sincerely,
The Rattan Park Team

Bewertet mit 5 von 5 Sternen

Have to say very pleasantly surprised…

Have to say very pleasantly surprised at the professional handling of my order , never dealt with before, delivery instructions said would come on pallet ,driver not obliged to help bring into garden & wouldn’t deliver weekends
Well we got on a Saturday, carried in boxes by lone driver ,who was very nice ,no pallets to get rid of ,all assembled impeccable service

17. Juni 2025
Bewertet mit 4 von 5 Sternen

Rose range small corner sofa,

I bought a Rose range small corner sofa set. Delivery was good, took about 8 working days, with a telephone call from the courier to arrange a suitable day for the delivery.
Very pleased with the quality, the only reason this didn't make 5 stars is the fact that once the back cushions are in place, which are 20cm thick, there is only about 42cm left to sit on.
Overall, can't fault the service and delivery.

24. Juni 2025
Bewertung ohne vorherige Einladung
Rattanpark Furniture-Logo

Antwort von Rattanpark Furniture

Thank you very much for your feedback – we’re delighted to hear that you’re pleased with the quality of the sofa and the delivery service.

We also really appreciate your constructive comment regarding the seat depth after placing the back cushions. We’ve passed this on to our design team for consideration in future updates.

If you ever need any further assistance or have any questions, please don’t hesitate to reach out.
Best regards,
Customer Service Team 🌹

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