Rattanluxe Bewertungen 

I would like to thank jon personally for a great service. If you need to buy any garden furniture I highly recommend you buy it from here, top quality furniture and even better customer service 5 star service at its best 👌
Thank you Lee

I’m always a bit nervous about ordering furniture online, but this completely exceeded my expectations. The product itself is fantastic, and the delivery was incredibly fast. But honestly, the real highlight was the customer service. I had a quick question and got a response that was so fast and genuinely personal - not just some robotic template or “computer says no” response. Hands down the best customer service experience I’ve ever had (and I work in retail so have high expectations!). If you’re on the fence about ordering, just go for it! Great company.

Absolutely first class service. Easy online ordering, everything that was described/explained on the website was absolutely 100%. Cannot fault the whole, easy ordering process and the follow up communication through to delivery on the day from the haulage company giving us a 2 hour window of delivery. The reclining chairs are superb quality and the cushions so comfortable. Glad we did our homework and decided to spend a little bit more on quality, ready assembled furniture. The cushions are so comfortable too. Definitely recommend this company for quality, communication and service.

Worth more than 5 stars to me and a long review
After trawling the internet for hours over a long period finally decided to buy from RattanLuxe taking a leap of faith based on the reviews on here.
Well my experience has been fantastic. I contacted them to ask if the furniture would arrive by a certain date if I ordered it. I had a quick response from Jon who assured me that it would and that he would see it through.
I placed the order with everything crossed (not needed)got an email from Jon saying all is going ahead as promised.
The communication was perfect and the garden furniture arrived on time.
The quality is excellent it looks beautiful and it’s comfortable it’s exactly what I wanted.
It’s fairly easy to put together (would have been slightly easier if the sofa sections had letters on) but a minor detail.
The proof will be its life span but we do have the free cover for the wetter colder months which will help to protect it and the 7 year structural guarantee.
Very very impressed.
My neighbour now wants one so I’ve sent her the link and hope you get another order to Leamington Spa
Thanks again Jon for your help
From a very happy customer

We recently purchased an 8-seater garden furniture set with a table and we couldn’t be happier. Delivery was quick, assembly was straightforward, and the quality is excellent. We’re especially pleased with the fire pit table top, which has been fantastic for summer evenings outdoors. The customer service was second to none—every question was answered quickly, professionally, and in a friendly manner. Highly recommended!

We had been looking for ages to get a large outdoor corner sofa and came across rattan lux website and found just what we were after (the Barcelona with rising table),we were not disappointed the delivery was within 3 days,and we could not fault the quality and service,the item is very well made and the cushions are very deep compared to others we have tried.other companies could learn from rattan luxe on how to treat customers they ware well worth a 5star review
For anyone looking for quality and service we would highly recommend using rattan luxe

The Company goes above and beyond. They always reply quickly to emails and are always in communication.
The service is exceptional. I can't praise Jon enough very professional. I would recommend them to anyone .

I asked a few questions via email 10.30pm on weekend not expecting a reply until Monday and a lovely man Jon answered straight away very impressed he was so helpful. Only took few days from date of order for my Riviera Rattan corner garden sofa and chair and table to arrive even though eta was several weeks. Excellent customer service.
Cannot state highly enough of the quality of the rattan furniture and thick comfy cushions. Looks so expensive. Well worth the money. Definitely Recommend this company to others.

I needed to cancel the order for personal reasons and the cash was repaid in immediately. I would recommend this company to everyone they are genuine and provide exceptional service 10/10

We ordered the Riviera corner set which is amazing! The cushions are super plump and really comfy.
We had a couple of issues with the right bolts for the chair but they were sent really quickly.
The customer service was fantastic, keeping in contact with us to make sure everything arrived.
Would definitely recommend!

We bought a corner sofa set & a dining set from Rattanluxe & from the very beginning they were the most customer service focused company I have bought from in a very long time.
Not only is the furniture 1st class,& the cushions the best quality, they are very competitively priced & just the nicest guys to buy from. The helpfulness of both Jon & John was so appreciated.
They actually held onto both set of furniture for almost 2 months while we finished our garden renovation, & when I called to arrange delivery, it arrived in 3 days.
Such lovely genuine people, who really care about the products & their customers. Exceptionally trustworthy & just a joy.

Thanks Jon & John - we’re delighted!

Quick delivery, well packaged.
Good price. When I couldn't fine the cushions they were very quick to respond. Excellent after sales service.

Outstanding service by Jon and his team. Great furniture. We ordered the Riviera fire pit corner sofa set and parasol. The experience, from ordering, delivery, install and after sales service, was absolutely amazing. I can’t recommend enough. A***

We purchased the Barcelona double sun lounger set. Delivery was super quick and delivered within the two hour window we were given. There was a small issue with one of the beds which I emailed Jon about. He responded immediately and replaced the lounger himself within less than 24 hours. Unbelievable customer service!
The loungers are perfect - wide with lovely thick cushions and at a very competitive price.
I would have no hesitation in recommending this company for all your garden furniture needs.
Thank you Rattan Luxe

I honestly couldn’t be happier with my experience. From day one, the communication has been amazing — clear, friendly, and really reassuring. My item was delivered exactly when promised, and the quality is excellent.

There was a small scratch on my table when it arrived, but I contacted them and within an hour a replacement had already been arranged. That level of aftercare is rare and really shows how much they value their customers.

I was quite anxious about ordering again after a bad experience with another company (my previous order arrived broken twice and I was completely ignored), but this company has completely restored my trust. The service and products are genuinely 10/10.

The Tuscany range is absolutely beautiful and so comfortable. The fire is beautiful and gives off a lovely warmth, the cushions are incredibly comfy, and the frame feels really strong and well made. An added bonus is that you can adjust the height of the seats — which is perfect for my patio as it’s not completely level. All these little extras really make a difference.

Lovely company, great prices, and outstanding service. I would 100% recommend!

We have just enjoyed our first evening on our new corner sofa set, we went for the Tuscany 6 Seater Grey Modular Aluminium Corner Sofa Set with Rising Fire Pit Table, previously we had a wicker type set but wanted something that looked a bit different than many others out there, this delivered both on looks and comfort, the rising table was perfect for last nights snacks, I did think the fire pit may be a bit fiddly and probably never actually use, wrong, last night this was needed and was so relaxing watching the flames flicker. We looked around many garden centres and sat in so many poor quality but looked good sets, this set though is so comfy and well built, a very good price and the service from order to delivery absolutely excellent. Look no further if you want a good quality garden set that comes with a service to match.

The Ibiza sofa we purchased with an ice bucket is a tremendous buy, it is a quality product. This is a very well made set. The weave is consistent, solid, natural in round design and will clearly last a long time. Cushions thick, lovey to sit on. I have looked every where for the right set - i now know the difference between excellent and average and the aluminium frame is top draw with stainless steel ice bucket ready for some cold drinks - roll on easter sun ! So glad i made this decision.

We recently bought a Monaco 6 Seater Rattan Set from Rattanluxe & were very happy with the delivery and quality

the rattan weave and aluminium frame is good quality and very strong - well made cushions and comfortable Goes very well with the table which is a great size for the family.

Everything arrived at the same time- cushions, parasol, base and rain cover — which other companies were charging extra

The company communicated well and the furniture was packaged properly and easy to undo and use right away

We considered other companies before buying but the Rattan Luxe website was clear and precise. The product looks exactly like the photos

Overall we’re extremely pleased with the purchase and would definitely recommend Rattan Luxe to anyone looking for high quality garden furniture at a fair price

I only wish I could have another set delivered to our house in Spain, because the Spanish furniture is crap compared to this !

My Barcelona Grey Aluminium set is absolutely gorgeous! Exactly as advertised with easy and effective delivery. Also really lovely customer service, I would highly recommend!

Very impressive fire pit dining set quality absolutely superb.
Seating is extremely comfortable and looks great in the garden ready for the warm summer evenings.
Great staff and service - will be ordering other items very soon!