Customer service is great at Raisin. Jack O'C is always very helpful in a genuinely friendly way. You will know it is him by his lovely Irish accent and competence. He helped me when I initially si... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Rayvnn(Raisin support) She was professional,sweet and answered 3 questions in a clear understandable manner that helped me make my decisions in a timely manner. She should be a trainer for your sup... Mehr ansehen
Unternehmen hat geantwortet
I have been dealing with Raisin for years now. I like the fact that you can actually call them and find someone to talk to. They are always been patient and helpful to me as a customer. I feel comfort... Mehr ansehen
Unternehmen hat geantwortet
First of all, Eric was able to resolve my issue quickly and efficiently even putting up with my limit computer knowledge. Secondly, he was very pleasant and a pleasure to work with. Great job Eric!!... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Kontaktinformationen
New York, Vereinigte Staaten
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4.5
Hervorragend
984 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Das haben sich andere Leute angesehen
Phone answered quickly by pleasant and…
Phone answered quickly by pleasant and competent person who quickly understood my issues and solved them.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that your call was answered quickly and your issues were resolved efficiently. Thank you for your positive feedback; we appreciate it!
Great Investment Platform
The Raisin platform has enabled me to spread my investments across many banks all under one website. Utilizing a mix of CD’s and high yield savings accounts, I have been able to maximize earnings, while enjoying easy transfers between banks and accounts.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
Thank you so much for the 5-star review! We are thrilled to hear that our platform is helping you maximize your earnings while keeping your investments organized and accessible. Providing that 'all-under-one-roof' convenience is exactly what we strive for. We appreciate your trust in Raisin!
The representative I talked to handled… Where is my money
The representative I talked to handled the conversation very well, but Raisin's website is not clear or easy to navigate. I did not know they would be holding my money for a week, for that reason I will be moving my money out of Raisin.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
Thank you for sharing your experience. We’re glad to hear our representative was helpful, but we’re sorry for the frustration regarding our website navigation and the fund holding period.
We aim for full transparency, and your feedback about the clarity of our processing times is invaluable. We are currently working on updates to make our interface more intuitive and our timelines clearer. We’d love the chance to regain your trust, but we respect your decision and appreciate the time you spent with Raisin.
Website easy, app not so much...
The website was pretty easy to navigate and displayed plenty of products to choose from. I appreciate having the cash account for ease of moving funds around to the different products...thanks for that! I would like to use the mobile app also, but am reluctant to download it as the reviews are so poor. Perhaps you could put some resources into improving that? Regardless, I will continue to use Raisin for my CD investments going forward.
One suggestion: I would like the ability to set up beneficiaries for my whole Raisin account, rather than to have to send a new request in for each individual product I purchase, which in these volatile times I find I must do even more often! I assume it may have to do with the fact that the products could be with different financial institutions, but even if it could be something I could change through the website, rather than having to send a request in would help. Having to reenter all the beneficiary details every time is quite burdensome. Thanks.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
Thank you so much for your thoughtful and detailed feedback! We are thrilled to hear that you’re finding the website easy to navigate and that our cash account is helping you manage your investments across different products with ease.
We also genuinely appreciate your candor regarding our mobile app and the beneficiary setup process. Please know that we are actively working on enhancing our mobile experience to meet the high standards our customers expect.
Furthermore, your suggestion regarding a universal beneficiary setting is incredibly insightful; we understand how burdensome it can be to re-enter details for every individual product, and we will certainly share this with our product team as we look for ways to streamline the experience. We're glad to have you with us for your future CD investments!
Outstanding Support
An entire group of Raisin associates pitched in to help me after my externally linked account was compromised. Very, very dedicated staff!
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
Thank you for your kind words and for sharing your experience. We’re truly glad our team could step in and support you during a challenging situation. Providing timely and dedicated assistance, especially when account security is involved, is a top priority for us. Your feedback means a great deal, and we’ll be sure to share it with the team. Please don’t hesitate to reach out if there’s anything further we can assist you with.
Easy handling of CD investments
With multiple CD's, process was painless.
They kept me informed as maturity date neared,
and handled redemptions easily. Plus they gave
great bonuses for new funds.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that the CD process was painless, and that you were informed about maturity dates. We appreciate your feedback regarding the bonuses for new funds and easy redemptions.
Owner
It did not tell you how much you had to deposit to get 1500.00 according to person I talked to it is 200000.00
I wish I knew before opening account
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We appreciate your feedback and regret that the deposit information wasn't clear before you opened your account. We'll review our disclosures to ensure clarity for our customers.
Accurate information with a pleasant…
Accurate information with a pleasant customer support rep.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that you found our information accurate and had a pleasant experience with our customer support. Thank you for your feedback.
Easy to deal with and fast responses to…
Easy to deal with and fast responses to questions.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that your experience was easy and our responses were fast. Thank you for your positive feedback; we appreciate it.
Nate was the person who helped me
The support from your support team his name was Nate , he was so patient with me and he helped me get through what I needed to get done. I would highly recommend him and your Raiin company for the future
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that our support team member was patient and helpful! We appreciate your recommendation and are glad you had a positive experience. Thank you for your feedback!
Great place to find Highyeild savings accounts
Having my money actually earn meaningful interest and seeing multiple high-yield savings accounts all in one place with Raisin is a real advantage. Raisin makes it simple and convenient to compare options and grow my savings.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that you find value in Raisin! It's great to know you appreciate the convenience of comparing high-yield savings accounts and earning meaningful interest with our platform. Thank you for sharing your positive experience.
Pitiful what it takes to talk with a person.
It takes forever to get through the pathetic automated phone system, and when I finally spoke to the agent, the only thing he could do was refer me to the website to meet my needs.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We appreciate you sharing this. We're sorry the phone system and service experience were not helpful. We'll review this feedback to improve our support and website resources. Thanks for your time.
Your customer service person was very…
Your customer service person was very knowledgeable,
took a concern of my inquiry, explained hor resolution to my full understanding.
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that our customer service representative was so helpful and thorough. We appreciate you taking the time to share your positive experience!
Your banker is so awesome
Your banker is so awesome. He spent over an hour with me because I could not reset my password. He was very knowledgeable. Very patient with me and I think he’s an asset for your company.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that you had such a positive experience! We appreciate you sharing your feedback and are so glad that our employee was able to assist you with resetting your password. It's great to know that their knowledge and patience were helpful.
Great customer service and product line
Great customer service. Responsive. Quick to resolve any questions I may have. Excellent offers from a wide range of banks. Account is easily accessible and site is very user friendly. Communication is very good. From account detail and updates to necessary tax documents. Have used them for 3 years now and will continue to do business with them.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that you find our customer service responsive and our site user-friendly. We appreciate your positive feedback regarding our offers, accessibility, and communication. Thank you for being a valued customer!
Antwort von Raisin U.S.
Thank you for sharing your experience!
I recieved top notch service
I recieved top notch service. His research and quick reply are very helpful to my process
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that our service met your expectations. We appreciate your kind words regarding our research and quick response time, which helped you. Thank you!
Great service and response
Agents are always very knowledgeable and understand. Questions are resolved clearly and quickly
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that our agents' knowledge and clarity in resolving your questions quickly met your expectations. We appreciate your positive feedback!
Your representatives are outstanding
Your representatives are outstanding, so helpful & patient with an old lady who isn't very tec savvy.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that our representatives were so helpful and patient. We appreciate your kind words and are glad we could provide a positive experience. Thank you for your feedback!
Timely and detailed response to my question.
Question about timing between fund transfers was answered very quickly
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that your question about fund transfer timing was answered so quickly. Thank you for sharing your positive experience with us!
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