Customer service is great at Raisin. Jack O'C is always very helpful in a genuinely friendly way. You will know it is him by his lovely Irish accent and competence. He helped me when I initially si... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Rayvnn(Raisin support) She was professional,sweet and answered 3 questions in a clear understandable manner that helped me make my decisions in a timely manner. She should be a trainer for your sup... Mehr ansehen
Unternehmen hat geantwortet
The associate was Pleasant and clarified the situation. My email said my CD was set to renew. Upon inspection of my account and I could only find it in the historic section, my CD was placed by Hano... Mehr ansehen
Unternehmen hat geantwortet
The representative I spoke to was by far the most helpful customer service representative I have ever dealt with from any company. I actually had to ask her if she was real and not AI.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Kontaktinformationen
New York, Vereinigte Staaten
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4.5
Hervorragend
985 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Das haben sich andere Leute angesehen
Timely and detailed response to my question.
Question about timing between fund transfers was answered very quickly
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that your question about fund transfer timing was answered so quickly. Thank you for sharing your positive experience with us!
Raisin is very easy to use and very…
Raisin is very easy to use and very safe and the best savings Apr out there.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that you find Raisin easy to use and safe. It's great to know you appreciate the savings APR! Thank you for your positive feedback.
Antwort von Raisin U.S.
Thank you for your five star review!
Every time I’ve called I get an…
Every time I’ve called I get an intelligent person ready to help.
I appreciate that!
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that you consistently connect with knowledgeable support when you call! We appreciate you taking the time to share your positive experience.
Customer service is the best they are…
Customer service is the best they are so helpful and make you feel great knowing your funds are safe with Raisin. I just invested 50k but i plan on investing more in a few days. They have some of the best rates and knowing your funds are safe is great.
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that our customer service team was so helpful! It's great to know you feel secure with your investment and appreciate our rates. Thank you for your positive feedback; we appreciate you sharing your experience.
Excellent customer service with…
Excellent customer service with Anastasia from the UK! She was phenomenal, helped me every step of the way with the process of using your platform. She is so knowledgeable, kind and patient. I would highly recommend anyone to look into Raisin for their high yield savings and CD options. I’m a very satisfied customer. Thank you again Anastasia!
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the service you received. It's great to know that our team member's knowledge and patience were so helpful to you. Thank you for recommending our platform!
Customer Service response and…
Customer Service response and communication while updating linked account information was prompt, with clear and professional communication. Completed the required support in a timely manner.
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that our support team provided prompt, clear, and professional communication while updating your linked account information. We appreciate you acknowledging our team's timely support. Thank you for your positive feedback!
Your website is difficult to navigate.
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We appreciate your feedback and will work to improve our website's navigation.
I had a typo in the email I registered…
I had a typo in the email I registered with, and was very frustrated. Customer service was excellent in helping me correct the situation. Minimal wait time to reach a real person for help.
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that our customer service team was able to quickly resolve the email typo issue for you. We appreciate you taking the time to share your positive experience!
The Raisin platform is extremely easy…
The Raisin platform is extremely easy to use, even for a tech illeterate.
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We're happy to hear that our platform is easy to use. We appreciate your feedback and are glad you're having a great experience!
Already received withdrawal sooner than…
Already received withdrawal sooner than cs said it would but they responded.
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
Thank you so much for your five-star review! We’re delighted to hear that you received your withdrawal even sooner than expected. While our customer service team always aims to provide accurate timeframes, it’s great when we’re able to exceed them.
We also appreciate you noting that our team responded, providing timely support is very important to us. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We truly value your support!
Great website
Great website. Easy to use. It is quick to move money from one bank to another based on who has the highest interest rates.
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
Thank you for your fantastic review! We’re so glad to hear that you find the website easy to use and that transferring money between banks is quick and convenient. Making it simple for you to move funds and take advantage of the best interest rates is exactly what we aim to do.
We truly appreciate you taking the time to share your experience and for trusting us to help manage your banking needs. If there’s ever anything we can do to enhance your experience even further, please don’t hesitate to let us know!
Great high interest savings
This place offer several options for investing cash that you do not want to tie up long term and you want FDIC coverage. It’s easy to invest , deposit or withdraw in two days.
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
Thank you for your thoughtful five-star review! We’re glad to hear that you value the flexibility we offer for investing cash without long-term commitments. Providing secure options that keep your funds accessible is a top priority for us.
It’s also great to know that you find investing, depositing, and withdrawing funds easy and efficient. We strive to make the entire process smooth and timely for our customers. We truly appreciate your feedback and your trust in us!
The sign-in is very annoying
The sign-in is very annoying. It tells me a message has been sent to my phone with a code,but the first send NEVER works. Consequently, I have to wait out the first timer before requesting the code AGAIN. Then, when that works, it asks if I want my device remembered and I've ALWAYS clicked yes, but it shows up again on every log-in.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
Thank you for taking the time to share your feedback. We’re very sorry to hear about the frustration you’ve experienced with the sign-in process.
We understand how inconvenient it is when the first verification code doesn’t come through and you’re required to wait before requesting another. That’s certainly not the experience we want for our customers. We also recognize how frustrating it must be to repeatedly select “remember this device” and still be prompted again at each login.
Your feedback is important, and we will share it with our technical team for review. In the meantime, we recommend ensuring your app or browser is updated to the latest version and that cookies are enabled if you’re logging in via web, as these factors can sometimes affect device recognition.
If you’re open to it, please reach out to our customer support team directly so we can look into your specific account and help resolve this as quickly as possible. We truly appreciate you bringing this to our attention and giving us the opportunity to improve your experience.
Fast response on my request!
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We’re so glad to hear you received a fast response to your request. Providing timely and helpful support is something we take great pride in. We truly appreciate you taking the time to share your experience and look forward to assisting you again whenever you need us!
Uncertain why it's been over a week…
Uncertain why it's been over a week since I moved funds from savings to a higher interest CD and it's still pending.
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
We regret to learn about the delay in your funds transfer for the CD. We appreciate your patience and will look into this matter to determine the cause and resolve it.
Happy customer
It was very easy to set up. Have a variety of online banks to choose from, that fits individual needs. Keeps my savings safe. What I appreciate the most it informs when the interest rates goes up and down. I’ve saved a little nest egg especially with the interest rates being a little higher with the online bank
1. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found the setup process easy and that the variety of online banking options helped you find the right fit for your needs. Making it simple to compare and choose accounts that align with individual financial goals is exactly what we strive for.
Congratulations on building your nest egg! We’re honored to be part of your savings journey and appreciate you taking the time to share your experience.
Antwort von Raisin U.S.
Thank you for your 5-star review! We’re so glad to hear that you find transfers easy. That’s exactly the experience we aim to provide. Making it simple and seamless to move your money is a key part of what we do.
We appreciate you taking the time to share your feedback and are grateful to have you with us!
Courteous and professional service
Courteous and professional service. representative was efficient and updated my account immediately over the phone. It is a pleasure doing business with raisin
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
Thank you for your kind 5-star review! We’re delighted to hear that you received courteous and professional service, and that our representative was able to assist you efficiently and update your account right away. Providing prompt, knowledgeable support is very important to us. It’s truly a pleasure doing business with customers like you. Thank you for choosing Raisin and for taking the time to share your experience!
Very efficient process
Very efficient process. Heard back in less than a day that the change of Beneficiary was complete
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Raisin U.S.
Thank you for your 5-star review! We’re pleased to hear that you found the process efficient and that your beneficiary update was completed so quickly. Providing timely confirmations and a smooth experience is very important to us. We truly appreciate you taking the time to share your feedback and thank you for choosing Raisin!
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