Raddisonhotels Bewertungen 16

I booked directly with Radisson because of their advertised ‘Best Rate Guarantee’, but it’s clear this guarantee is effectively meaningless. I found a cheaper rate on Booking.com, available to anyone with a free account, yet my claim was rejected solely because it required logging in - exactly the same mechanism Radisson uses for their own member rates. Realistically, the policy is designed so that claims are almost always unsuccessful and anyone relying on it is wasting their time.

Raddison RED capetown. Very disappointed. My room was filthy, dirty walls a huge long piece of rubber was just lying in the entrance.. And a disgusting piece of chew gum on the floor. Relatively old one. The walls were dirty, can see a food hand touched it.

Prize by Radisson, Affoltern am Albis
Nightmare experience – do not book
I had a reservation at Prise by Radisson Zurich (Aug 10–12, 2025) and confirmed my late arrival in advance. Upon arrival, the staff claimed no reservation existed and refused to help, forcing me to find another hotel at 11 PM with my two daughters.
I still have not received any refund, any return calls, or responses to my emails. The staff were unprofessional, unprepared, and discourteous. This entire experience was stressful and unacceptable. I cannot recommend this hotel.

Stayed at the raddison red in Glasgow last year, it was absolutely amazing...this year, I unfortunately think standards have started to slip...very expensive one night stay but our experience last year made me happy to book. Paid for an upgrade to a superior room king size bed with river view...red wine stains in the carpet and the grouting in the shower room looking very shaby, missing the door stop for the glass door. starting to look like it needs some TLC...I loved this hotel but not sure I'd pay the large price tag for rooms that need a little care..staff were helpful as alwsys...definitely disappointed with the room this year 😢..I took photos but it's not letting me add them.

Stayed at the Park Plaza in Leeds. Very friendly staff, amazing customer service. Breakfast was amazing. Room was lush. The only negative thing was that it was too hard to regulate the temperature of the shower, was either too hot or just cold. I've got scarring tissue on the lower half of my body which made it more sensitive and less ideal in this circumstance.

Stayed at the Radisson in Edinburgh City Centre from 22nd Nov. Booked via Booking dot com very last minute as the accommodation we had booked was very unsuitable. Arrived and was checked in by Archie who was absolutely delightful and couldn't be more helpful. Had a lovely room overlooking the main room. Warm, cosy, clean (although around the bath could use a bit of attention) and quiet as the rooms were soundproofed. Room included breakfast which we very much enjoyed and staff were attentive. Couldn't really fault anything if i'm honest. Would definitely stay again.

Avoid any deals on stay over and leave your car at the Raddison Red Heathrow London. We stayed the night before our flight omg !! We nearly missed the flight due to the incompetence of the staff. They were indifferent rude unhelpful unskilled. There was a Chinese meal left In the fridge of our room stinking. They were asked to remove it. I was ignored. The airport buses are late they stop at the holiday inn a migrant hotel where they pick up migrants. It was the worst start to a holiday ever !! We nearly missed our flight. They couldn’t care less !!! Avoid if you can.

Great experience and can always be 100% sure. Service is the same whether in London or Dublin thank you !

Sorry to say appalling customer service
Rude and aggressive staff
Do not stay in Park inn Raddison Bournemouth
Then the Raddison customer service do not want to know at all
Please avoid this brand of hotels

Had to stay in the Philadelphia PA location for training - was not a good experience. Look at other hotels even if they are further away!

Trying to book a room for next year and as a member, both the app and website offer me a member's rate that the system will not honour.

When I rang up, they them proceeded to try and upsell me to a different room type. Not a good experience.

As I write this, the fake rates are still available on their website.

The hotel receptionist could not have done more for us. All the staff were polite, and most spoke English. Excellent service from all.

Radisson Strand in Stockholm. Avoid this hotel and its rude staff that NEVER would admit an error. Booked 8 dear guests in four rooms and payed in advance. They were met with arrogance and not allowed to entry their paid rooms as I personally were not present, working with our arrangement. And told my guests that as four rooms were booked only four guests should get breakfast ( though the hotel had comitted to arrange 8 single beds). Embarrasing for me and a very dull experience for my guest that on top of the cake got a wrongful bar invoice. Not a word of excuse. So avoid and choose a professional alternative.

Dreadful service, rude on the phone at the contact centre unable to help in any way and do not care about loyal customers

Would not even give it 1 star. They cancelled my booking for June in London which I booked specifically for location/an event I was attending. This was for a special mini break which I had planned for some time for my wedding anniversary. They offered a list of other hotels not another Raddison hotel to which I had to rebook myself! These hotels would not like for like. They did not even offer to move my booking to another Raddison hotel which I feel at the very least they should have done. There is another Raddison very near to my booked hotel. Do not rely on this company could leave you very disappointed with the added stress of finding another hotel with at this late stage of a massive increase as there are no early price booking. I will not use this chain of hotels again.

We stayed at the Country Inn and Suites in Bentonville, AK and loved it. The staff there is super friendly, I spent a fair bit of time talking to CJ! The room was nice and comfortable. The breakfast was slightly different every day. We will definitely be back...next week in fact.