I've been in Quadrabay's verification process for over six months for a Kuwait job application. At first, they responded promptly through my email, and I even left a positive review. Now they refuse t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Worst company I've ever dealt with. The customer service is terrible. On chat, you wait 2 hours for a response. When you call, you wait in queue, and then the call drops so you lose your credit.... Mehr ansehen
It took almost 50 days, i appreciate them as they had re-opened my account after the deadline as the university results were received. It was bit of a hassle , am happy that i had obtained the certifi... Mehr ansehen
Suppose to give a Zero rating , but mandatory its showing the 5 Stars and should select the at least 1. very poor customer support, no response and zero update. i am waiting more than two months fo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
QB LLC is an industry-leading Background Screening and Verification Service Provider to Government and Semi-Government entities in the Middle East.
Kontaktinformationen
Vereinigte Arabische Emirate (VAE)
- quadrabay.com
1.7
Ungenügend
286 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
It's very worst ..I submitted my…
It's very worst ..I submitted my documents before 6 months still not yet completed the process ..and money also payed it's totally fake one very disappointed pls consider this my number is NHRA1811243113
10. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Avoid at all cost
Avoid at all cost. Extremely poor and unprofessional service. They ask you to pay additional fees mid process for no reasons, they also ask you to do the job they are paid for and reach out yourself to the schools and provide additional documents they are supposed to check and worse than that - they have made a mistake in my passport number on the report and say they can't update it on the online application which is preventing me now from moving to stage 2 and ask for my equivalence certificate from the minister.
4. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
I am extremely disappointed with the…
I am extremely disappointed with the service. I have been patiently waiting for over a year, but my application status remains unchanged despite submitting all required documents and payments. Despite multiple follow-up emails to the Quadra Bay team, I have only received vague assurances that it will be processed "soon," which has not happened.
As a customer who has been repeatedly given false hope, I now request the contact details of the legal team to escalate this matter.
2. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Helpless mom jobless for months because of delay in verification.
For months I am not able to support my family and my day to day life is effected due to the delay in verification. I have children and family to support.
I request Quadra bay to help as I cannot start working unless they approve my certificate. The institute has already sent their support then why is it taking so long.
30. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi Bindiya,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Extremely Disappointing Service
I am thoroughly disappointed with Quadrabay’s handling of my case. After more than six months, there has been absolutely no progress. The responses I receive are merely repetitive, automated messages generated by AI that deflect responsibility onto the university without offering any real solutions or accountability. This lack of competence and unwillingness to take ownership of the process has been extremely frustrating. I strongly advise anyone considering their services to stay away. My experience has been nothing short of a nightmare.
20. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi Agnelo,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Horrible service after 6 months I'm…
Horrible service after 6 months I'm begging them to get my certificate equivalent and they didn't provide any solution. Zero service unfortunately
2. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi Moussa,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
I submitted my application on…
I submitted my application on 22/10/2024, up to now, there is nothing happened. They are not accessible by phone or direct. Repeatedly answering that university is not replying. But they are not taking any follow-up with university. They are not serious about customer’s valuable time. It will affect customer’s life.
Ref.: MOEU231024256428
17. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hello,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Extremely Disappointed with Unresolved Application and DelaysI started my application with Quadrabay
i have started my application on 26 th december and till now i have no idea what update.when i check status its showing no application found.i have contacted through email several times but no responce..very unprofessional approach.
as per their policy they have to respond in 24 hrs through email but i am still waitinfg for more than 1 week for response.please dont use quadrabay for verification always use dataflow service for better experience.
(my application id NHRA2212243138 NAN00003404)
10. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Dear Sheheen,
We're genuinely sorry to hear about the challenges you've encountered. Your feedback is vital in helping us enhance our services, and we're dedicated to addressing your concerns.
As you have kindly shared your Case Reference ID, our customer support team will review your case promptly and work towards a satisfactory solution.
We appreciate your understanding and patience. Your satisfaction is our priority, and we look forward to the opportunity to make things right.
Sincerely,
Customer Support Team
QuadraBay Verification Services
QuadraBay Five Stars
QuadraBay made the entire document verification process so smooth and stress-free. Their platform is user-friendly, and I received regular updates throughout. Highly recommend them for their professionalism and quick turnaround time.
28. November 2024
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hello Jaime!
We're truly delighted to receive your positive review and to know that you were pleased with our verification services. Your satisfaction is our priority, and your feedback encourages us to strive for excellence.
Should you need any further assistance or have additional questions in the future, please feel free to reach out. We're here to assist you every step of the way.
Thank you for choosing QuadraBay Verification Services!
Sincerely,
Customer Support Team
QuadraBay Verification Services
I selected Quadraby based on reviews…
I selected Quadraby based on reviews and in glad i did, the service was great
2. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hello!
We're truly delighted to receive your positive review and to know that you were pleased with our verification services. Your satisfaction is our priority, and your feedback encourages us to strive for excellence.
Should you need any further assistance or have additional questions in the future, please feel free to reach out. We're here to assist you every step of the way.
Thank you for choosing QuadraBay Verification Services!
Sincerely,
Customer Support Team
QuadraBay Verification Services
Excellent experience and customer…
Excellent experience and customer service given. Highly recommended.
6. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Dear Dena,
We're truly delighted to receive your positive review and to know that you were pleased with our verification services. Your satisfaction is our priority, and your feedback encourages us to strive for excellence.
Should you need any further assistance or have additional questions in the future, please feel free to reach out. We're here to assist you every step of the way.
Thank you for choosing QuadraBay Verification Services!
Sincerely,
Customer Support Team
QuadraBay Verification Services
QuadraBay is incredibly reliable and…
QuadraBay is incredibly reliable and super quick
21. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi Dina!
Thank you so much for your kind words about QuadraBay Verification Services. We’re delighted to know you had a great experience!
Providing fast, reliable and seamless verification is what we strive for, and it’s wonderful to hear that we exceeded your expectations. If you ever need support or have any questions, please don’t hesitate to reach out, we’re always here to help.
We truly appreciate your trust in us and look forward to assisting you again in the future.
Warm regards,
Customer Support Team
QuadraBay Verification Services
was straight forward and finished…
was straight forward and finished within 5 days, even I was expecting that it will take 30 days, thank u
3. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi Huda!
Thank you so much for your kind words about QuadraBay Verification Services. We’re delighted to know you had a great experience!
Providing fast, reliable and seamless verification is what we strive for, and it’s wonderful to hear that we exceeded your expectations. If you ever need support or have any questions, please don’t hesitate to reach out, we’re always here to help.
We truly appreciate your trust in us and look forward to assisting you again in the future.
Warm regards,
Customer Support Team
QuadraBay Verification Services
QuadraBay saved me weeks of hassle by…
QuadraBay saved me weeks of hassle by handling my educational document verification for an overseas job. The process was seamless, and I was impressed by how quickly everything was completed.
2. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hello Ibrahim!
Thank you so much for your kind words about QuadraBay Verification Services. We’re delighted to know you had a great experience!
Providing fast, reliable and seamless verification is what we strive for, and it’s wonderful to hear that we exceeded your expectations. If you ever need support or have any questions, please don’t hesitate to reach out, we’re always here to help.
We truly appreciate your trust in us and look forward to assisting you again in the future.
Warm regards,
Customer Support Team
QuadraBay Verification Services
QuadraBay delivered my verification…
QuadraBay delivered my verification results much faster than I expected. Their commitment to meeting deadlines is truly commendable.
28. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hello Kristin!
We're delighted to read your positive review and learn that you had a positive experience with our services. Thank you for taking the time to share your feedback!
Your support means a lot to us. If there's anything else we can do for you or any way we can further enhance your experience, please let us know. We're here to assist and provide the best service possible.
Wishing you all the best,
Customer Support Team
QuadraBay Verification Services
Extremely Disappointed with Unresolved Application and DelaysI started my application with Quadrabay…
I started my application with Quadrabay on June 23rd, 2024, but after months of delays and excuses, my equivalency certificate is still not provided. While my colleagues received theirs without this many issues, my application remains unresolved, causing serious problems for my job. Extremely disappointed with the lack of professionalism.
27. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi Hanah,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
92 days overdue...
92 days overdue...
92 days overdue for the verification of my Masters degree from Harvard University, receiving the same scripted response...
"Rest assured, we are diligently following up and taking all necessary steps to ensure a swift and precise resolution. We greatly appreciate your patience and understanding during this process."
I wish I had checked these reviews before choosing them over Dataflow. Terrible service.
14. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi Lilian,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
The worst
The worst. Absolute joke. Never ever use these people.
11. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hello,
We're genuinely sorry to hear that your experience with us fell short of expectations. Your feedback is invaluable, and we're committed to addressing the concerns you've raised.
To better assist you, please connect with us via email at customer.service@quadrabay.com. Kindly share your contact information and a brief description of the issue you encountered. Our dedicated customer support team will carefully review your case and work towards a resolution that meets your needs.
Thank you for your patience and willingness to help us improve. We value your business and hope to regain your trust.
Sincerely,
Customer Support Team
QuadraBay Verification Services
This company is a waste of time and money
This company is a waste of time and money, started the verification process at the end of September and still waiting. They seem at have a standard excuse email with no real customer support. In frustration I initiated my own verification search with my ex-university and got the process resolved in 3 days.
22. November 2024
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi Mark,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
Kindly send us your Full Name, Case Reference Number and Contact Number and your concern to customer.service@quadrabay.com. This will allow us to access your case details securely and follow up with you directly.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Extremely disappointed with the…
Extremely disappointed with the verification process. It started at the end of March and has been dragging on endlessly. Every time I emailed for an update, I received a response or action only once every 20 days. This is unacceptable and reflects horribly on the level of service provided. The continuous struggle for updates and the lack of timely communication have been frustrating. Horrible service!
19. November 2024
Bewertung ohne vorherige Einladung
Antwort von QB LLC
Hi Clara,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.