All staff members were extremely knowledgeable, and I felt well supported throughout the process. They kept me updated on rates every week and checked in regularly to make sure I was always getting th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Amy and Harry were exceptional in dealing with my remortgage processes and they went over board to ensure everything went smoothly right from the beginning to the end. I was constantly updated with in... Mehr ansehen
Huge thanks to Nina. She's looked after my first remortgage, and now we have just completed another one. Very professional service, everything straight forward. Nina explained to me a lot and answered... Mehr ansehen
Great service from start to finish Harry and Amy provided a 5 star service and kept us updated through all the stages of our remortgage saving us a substantial amount each month with consolidating oth... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Proper Advice is a UK-based mortgage and protection brokerage helping people make confident financial decisions without the jargon. We provide expert advice across residential mortgages, remortgages, first-time buyers, buy-to-let and specialist lending, as well as life insurance, critical illness cover and income protection. Our approach is simple – clear advice, tailored to your circumstances, and support from start to finish. Whether you’re buying your first home, looking to reduce your monthly payments, consolidating debts, or reviewing your protection, our team searches a wide panel of lenders and insurers to find a solution that works for you. What makes us different is the way we work. We focus on straightforward communication, quick responses and keeping you fully informed at every stage. No pressure, no confusing terminology – just practical advice that makes sense. And our support doesn’t stop once your mortgage completes. We stay in touch to help you review your mortgage and protection regularly, so you’re always on a deal that’s right for your situation.
Kontaktinformationen
25-27 Lower Bridge Street, CH1 1RS, Chester, Vereinigtes Königreich
- 01244955399
- info@properadvice.co.uk
- properadvice.co.uk
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Two remortgages with great results.
I have remortgaged twice now through Proper Advice and the second time was in very difficult circumstances as it involved marriage breakup and a transfer of equity. Daniel was incredibly supportive and he and Nicole secured me a good deal before political tensions made interest rates go up.
Remortaged Excellent Team
Remortaged Excellent Team
Very professional and Jack and Georgia they take there time to explain every stage. Great team this is my second time of using them. Very prompt, organised and efficient. This makes the process so great.
We recently used Proper Advice for the…
We recently used Proper Advice for the second time and once again had an excellent experience working with Jack. He is highly professional and demonstrates strong expertise in the mortgage sector, consistently providing clear guidance and securing the most suitable deals.
I also had the pleasure of working with Georgia, whose communication throughout the process was outstanding. She kept me fully informed at every stage of the mortgage application and offered helpful advice whenever needed, right through to completion.
I greatly appreciate the professionalism, efficiency, and quality of service provided by both Jack and Georgia, and I would confidently recommend Proper Advice to others. Fabian B
Excellent service
This is the second time we’ve used Proper Advice and I can’t fault them. We initially worked with Harry to discuss our goal and he worked to get us all set up and find the best deal. Amy then diligently kept us updated every step of the way, making sure we were always on the best deal. We’ve come out with a better mortgage deal than we would have doing this on our own, saving us money long term. Their advice is unmatched, and we hugely appreciate their expertise.
From start to finish
From start to finish, I have had the best experience and customer service. Nina is calling me up every week to give me update and it has just been smooth and I have not had to worry about anything thank you so much.
Superb service and client care
Amy and Jack were amazing throughout the whole remortgage process. I was constantly kept updated of where things were at in an extremely professional manner. This is the third time I have remortgaged with these guys and I would recommend them to anybody.
Mortgage with Amy and Harr
I dealt with Amy and Harry, they were always available when I needed advice and guidance and dealt with everything for me, making my re-mortgage an easy process
Would defo recommend if you want an easy process
Second time using Green Mortgages
This is the second time we’ve used Green Mortgages with Amy and Harry. They’ve both been absolutely brilliant. They kept us up to date with the whole process whether it be via emails or phone calls. Their communication with us has been excellent.
Thank you Amy & Harry
Proactive and Professional
Thanks a lot to Amy and Tom who helped us to secure our mortgage as FTB!
Off the back of a bad experience with another broker I filled out the online form and received a callback very promptly.
Overall we had a fantastic experience, they were professional, responsive, and took the time to explain everything clearly, which made the whole process much less stressful.
They found me a good deal that suited my circumstances and were very proactive at keeping me updated at every stage, going beyond what I had expected. Any questions I had were answered quickly and thoroughly, and I always felt supported throughout.
I would highly recommend their services to anyone looking for a reliable and knowledgeable mortgage broker. Thanks Amy and Tom for all your help!
My second remortgage and the service I…
My second remortgage and the service I received from both Nina and Michael is amazing from start to finish. I’ll be back in another 5 years. Thank you both again.
Amy and Harry
I had an excellent experience working with Amy and Harry of Properadvice on my mortgage transfer. From start to finish, they were incredibly efficient, professional, and supportive. What could have been a stressful process turned out to be completely seamless thanks to their guidance and attention to detail.
Amy and Harry were always responsive, keeping me informed at every stage and making sure all the paperwork and requirements were handled promptly. Their expertise and clear communication made the entire process straightforward and easy to understand.
I truly appreciate the effort they put in to ensure everything progressed smoothly and on time. Thanks to their fantastic support, my mortgage transfer was completed without any issues. I would highly recommend Amy and Harry to anyone looking for knowledgeable and reliable mortgage advisors.
Green Mortgages
This is the second time dealing with a remortgage and debt consolidation with Green Mortgages and dealing with Amy and Harry. They did not fail again. Both very friendly, professional and approachable with any concerns or queries I had, no matter how trivial. They kept me constantly updated on my case and went above and beyond to find me the best deal. Very happy 😊. Completed the beginning of March with no issues at all. Would highly recommend 👍
I cannot speak highly enough of Amy and Tom.
Amy and Tom were with me every step of the way, to ensure my remortgage went smoothly. I cannot speak highly enough of their expertise, clarity and communication at all times. I highly recommend their services to anyone wishing to remortgage.
Great communication throughout the…
Great communication throughout the process, very sound advice given to get the best deal available. Very knowledgeable team. 3rd time renewing my Mortgage and will continue to use them when my current deal is due to expire. Thank you
Very quick and efficient service
Very quick and efficient service, excellent communication and saved me £££s on my monthly outgoings.
Everyone should use this company!
I can’t thank Dan and Nicole enough – they have honestly been brilliant. I was a bit cautious about using a service I’ve never heard of, but I have already recommended ‘Proper Advice’ to everyone in my family and every friend I’ve spoken to in the last couple of weeks 🤣
This is the first time remortgaging after buying my first property five years ago. I wasn’t planning on changing mortgage provider but after not getting the best deal I wanted from Nationwide, I went online and came across Proper Advice.
I filled in some details and within half an hour someone had reached out to me to arrange for me to have a call with Dan. It probably wasn’t the easiest application for him to manage and I was unsure if I would get a decent deal given that I was doing a single mortgage application and wanted to release some of the equity I had in the property, so I assumed the offers would be limited. But Dan really put me at ease and explained that they had access to a number of providers and he wasn’t concerned at all that I wouldn’t get a good rate. That really helped me relax through what I expected to be a relatively stressful process and I really trusted that he was the expert and knew best.
Within one day of making the application, Dan had secured me a mortgage offer from Halifax with one of the best rates being offered from a High Street lender at the moment. He sent me a full breakdown of the costs associated and how much I would be saving each month through using some of my equity to consolidate things like my car loan Etc.
Within two days, Dan had introduced me to Nicole, who was going to manage a lot of the process with him and I am honestly so impressed by their professionalism and the speed in which they have completed everything in such a thorough way. I genuinely didn’t expect it to take less than three weeks between me first speaking to Dan and everything completing. I certainly didn’t expect to get such a good rate and to be able to borrow the amount that we wanted from our equity.
Communication was really easy because I could reach out either on email or WhatsApp. There was no “AI Chatbot” - just direct contact with humans which is rare nowadays! 😊
Every time I had a query I got a very speedy response, and Nicole was very patient with me asking lots of questions as a first time remortgager!
I was updated by both of them if they weren’t working on a certain day just in case I had a query and wanted to reach out so I knew who to go to in their absence. Not that I needed to because they had done such a thorough job and made sure they were on top of everything before they finished for the day.
I hope that Proper Advice see Dan and Nicole’s value and know how great they have made this experience for me. They are both a credit to the company and are the reason I will absolutely be coming back to Proper Advice when my fixed rate is up in five years time 😊
Understanding my circumstances…coming…
Understanding my circumstances…coming up with a competitive solution…took all onboard with my application and saw it through to the end…😊
Quick…efficient…perfect for my needs…thank you Dan & Nicole…😊💫
A fantastic service provided from the…
A fantastic service provided from the first call through to completion. Very helpful, engaging team who provided continual updates through out the process of a remortgage. Cannot recommend Harry and Amy enough. I’ll be back in a few years when my current deal is up. If you need a broker look no where else.
Top Class
Was first handled by Harry, and then as things progressed was handed over Amy. I had to say throughout the entire process they kept me informed, answered questions promptly. Whilst personally being completely approachable, friendly and informative. Couldn’t recommend high enough, especially for people unsure around mortgages or need a hassle free process
Kept in touch throughout
Kept in touch throughout, offered help if needed, certainly took alot of stress away from me, brilliant service , thankyou all involved
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








