I was unhappy with the choice of prezee card as it was not redeemable for what I needed it for. The Smart egift cards operate differently from the normal prezee cards which I was not aware of. Jin fro... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ok .. I basically had a moan about the selection of stores etc on the card I was gifted and had issues with my login BUT!! I take that back 🫣 I did my homework and managed to find a stor... Mehr ansehen
Unternehmen hat geantwortet
Chrystal stepped into the conversation after nearly two weeks of trying to sort, other consultants kept asking for information the same information that I had repeatedly given with no result. Chrysta... Mehr ansehen
Unternehmen hat geantwortet
I had a really positive experience. The customer service was friendly, helpful and easy to deal with. Communication was clear, and I felt listened to and supported throughout the process. They were qu... Mehr ansehen
Unternehmen hat geantwortet
4.2
Gut
913 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
It was great to use as I had…
It was great to use as I had flexibility to a number of companies . Every thing worked so smoothly no hitches at all.
18. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi, Noeline! Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the flexibility and had a smooth experience. If you need any assistance, we're here to help!
Everything was smooth and easy
Everything was smooth and easy, lovely process.
Would have given a 5 if the list of businesses accepting Prezzee in NZ was more comprehensive
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Judith, thank you for your feedback! We're delighted to hear that you found the process smooth and easy. We appreciate your suggestion about expanding the list of businesses accepting Prezzee in NZ. It's valuable insights like yours that help us improve. We’re working on broadening our partnerships and hope to enhance your experience in the future. If you have any more feedback, feel free to share!
Fast and on to it!
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Manaia,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Rita was amazing dealt with issue…
Rita was amazing dealt with issue quickly and effectively thank you so much
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Tracy,
Thank you so much for the compliment about Rita!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
I would like to share my awesome…
I would like to share my awesome assistance from Habiba of Prezzie card. I called their 0800 feeling helpless on the prezzie card I received last year for my retirement gift. I can’t Unwrap the gift on my email because I forgotten all my details etc. Habiba walked me throughout the process and start all over again in logging in. She was so patience and I can say she will stay with me until such time I’m successful and yes I did manage to log in smoothly. Thank you Habiba, you’re an asset to Prezzie company. I’m happy customer here.
16. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi, Grace! Thank you for sharing your experience! We're thrilled to hear how helpful Habiba was in assisting you. Her patience and dedication truly make a difference, and we're glad you successfully logged in. We're proud to have her on our team and appreciate your kind words. If you need further assistance, we're here to help!
I’ve had the worst experience with this…it is on going !!!
I’ve had the worst experience with this card for the most part and still currently I cannot Zwar it just will not light up the red bar across the bottom and I have asked for help multiple times and still no result would never recommend to anyone
15. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Nicola,
Thank you for taking the time to share your feedback. We’re very sorry for the inconvenience and frustration this has caused, and we sincerely apologize for the delay.
We’d really like the opportunity to assist you further. Please respond directly to your open support ticket #3242033, so our team can continue working with you and help resolve this as quickly as possible.
Thank you for your patience, and we appreciate you giving us the chance to make this right.
AFTER Three weeks of talking with…
AFTER Three weeks of talking with Prezzee he end result I received a refund .
The Prezzee Team Were Very Understanding along being very helpful Thank You Team Prezzee.
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Derek,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Sandra made my experience great!
Sandra made my experience great, she helped me sort the issue and was very prompt and also communicated each step she was taking and let me know where my request was at. Appreciate you alot Sandra! Thank you!
13. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Kiri, thank you so much for your kind words! We’re thrilled to hear that Sandra was able to make your experience smooth and keep you informed every step of the way. We’ll be sure to pass along your appreciation. She’ll be delighted to hear it. Once again, thank you for your amazing 5-star ratings!
Awesome customer service
Jessie was very professional awesome customer service. Jessie accomplished what I needed done as I had issues trying to upload my content myself. Keep up the good work Jessie and really appreciated what you had done for me.
Nga Mihi
Arona
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Arona,
Thank you so much for the compliment about Jessie!
We are so pleased to hear that they could help you properly.
Your feedback means a lot to our team and it boosts our team's morale. If you need any further assistance, let us know.
Thanks again for your support!
Given choices how to use gift
4. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Di, thank you for sharing your feedback! We’re glad you appreciated having multiple options on how to use your gift card. It’s important to us that you have flexibility and a great experience. Your support means a lot, and we look forward to serving you again!
Excellent communication and understanding.
The customer care team has been great to deal with.
Their understanding and communication to archive the result we wanted was amazing, with frequent updates.
After using the Prezzee card to purchase a gift card for Best Restaurants only to find that all the associated Best Restaurants in our city did not accept their own gift card.
Prezzee card was happy to refund the Best Restaurants gift card amount back to my Prezzee wallet so we could use it for something else.
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Evan, thank you for sharing your experience! We're delighted to hear that our customer care team's communication and understanding made a positive impact. Our goal is to ensure a seamless experience, and we're glad we could resolve the issue with your Best Restaurants gift card swiftly. Your satisfaction is our priority, and we're here to assist you whenever needed. Thank you for choosing Prezzee!
Needs supermarket options.
1. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Sarah,
We’re very sorry to hear about your experience and regret that we didn’t meet your expectations.
Please contact us directly at help@prezzee.com so we can discuss this matter further that addresses your concerns.
Thank you for your understanding and we look forward to hearing from you.
Thank you for being so flexible and…
Thank you for being so flexible and considerate! Big props to Asmaa for sorting things out for me!
10. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Joann, thank you so much for your kind words! We're thrilled to hear that you had a positive experience. Big props indeed to Asmaa for her exceptional effort in sorting things out for you. We'll be sure to pass along your appreciation to her. We're always here to help, so don't hesitate to reach out if you need anything else.
Great customer service
Great customer service. Fast & helpful in every way.
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Darlene,
Thanks for your positive feedback on Prezzee! We're glad you had a great experience.
Your input helps us improve continuously. If you need assistance or have suggestions, feel free to contact us.
We truly appreciate your support.
Joy was very helpful and quickly solved…
Joy was very helpful and quickly solved my issue.. Thanks~!! 😃
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Maria,
Thank you for your feedback! We’re glad to hear that Joy was able to assist you quickly and effectively.
I have had 2 prezzee gift cards that…
Few days later: Prezzee came back with some feedback , totally awesome, happy to know that this will be looked at more closely, good come-back.
I have had 2 prezzee gift cards that always seem to have trouble with the Woolworths , John St, Newtown. Both times, when the gift card has to be swapped to the brand via My Google Wallet, it always has trouble reading the code when at check out, it takes a while for the operators to get it to read properly on the barcode reader system they have. The operators have eventually got it working, but 1 time it didnt even work at all and I lost $30.
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi there,
Thank you for taking the time to provide your feedback about the issues you experienced using your Prezzee gift cards at Woolworths, John St, Newtown. While we regret that your experience didn’t meet your expectations, your feedback is vital. We’ll use it to enhance our services and improve the experience for all customers in the future.
If you’d like to discuss your experience further, or if there’s anything we can do to address your concerns, we’ve also reached out to you via Trustpilot for further assistance. Please respond there if you need more help.
Family keep confusing Prezzy for Prezzee
For the 2nd yeard in a row my old overseas Aunt has confused Prezzy cards with Prezzee cards, and now I am stuck having to figure out which dumb store I want to spend the Prezzee card at from among some mid retailers which the list seems smaller than last year, instead of just using it anywhere like a Prezzy card.
Thanks for nothing.
6. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Hunter,
We’re very sorry to hear about your experience and regret that we didn’t meet your expectations.
We want to make things right. Please contact us directly at help@prezzee.com so we can discuss this matter further and find a positive resolution that addresses your concerns.
Thank you for your understanding and we look forward to hearing from you.
Very fast and easy to deal with
Very fast and easy to deal with
4. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi Kysarah,
Thank you for your kind words about Prezzee!
We’re thrilled you're pleased with our service. Your feedback motivates our team to continue doing our best.
If you need assistance or have more to share, we're here to help.
Thanks again for your support!
Antwort von Prezzee NZ
Hi Alana,
We’re very sorry to hear about your experience and regret that we didn’t meet your expectations.
We want to make things right. Please contact us directly at help@prezzee.com so we can discuss this matter further and find a positive resolution that addresses your concerns.
Thank you for your understanding and we look forward to hearing from you.
Lovely and quick experience
Lovely and quick experience
1. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Prezzee NZ
Hi, Dan! Thank you for your kind words! We're delighted that you had a lovely and quick experience. If there's anything else we can do for you, please let us know!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.