Trade Supplies - Press Tools Bewertungen 

59
•
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

easy ordering with quick delivery. quality tool which utilises Makita batteries we already use. Tool works well.

Bewertet mit 5 von 5 Sternen

Hi there. Used a friend's tool over the weekend and really impressed. Just wondering if you do, or plan to do, an angled jaw set for hard to reach areas. Or isit compatible with a novopress angle set.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Purchased a crimping tool and it was sent very quickly. Needed some advice on a small issue and it was sorted with no fuss. Very impressive customer service with direct contact to the team. Would reco... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very easy to place order and immediate delivery. Press tool is excellent does exactly what it's meant to . Seems well made and two batteries a big plus

Unternehmensdetails

  1. Werkzeuggroßhandel

Vom Unternehmen geschrieben

Trade Supplies & Press Tools are formed on the back of collectively over 70 years trade experience in specialist tool sales and distribution dealing with resellers and installation contractors. Our offering of professional tooling and machinery is specifically aimed at delivering the highest product quality possible that suitable and more than reliable enough for trade installers who require a higher level of functionality. At the core of our philosophy is that all our products must be high quality, price competitive and innovative. Our range of press fittings pipe connections is aimed at all levels of plumbing & pipe fitting. Copper and aquagas for domestic instalations in 15mm to 28mm and larger sizes up to 108mm and 168mm.


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

59 Bewertungen

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4.8

Alle Bewertungen

(59)

7 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

I received a different product than…the product contains manufacturing defects. can't work. no contact from the seller. case reported to the bank. chargeback attempt

I received a different product than advertised. Plus, it seems broken. I have a problem. I just lost money and still have no tool to work with. I wrote to email info press-tools.co.uk asking what could be wrong. can it be repaired or replaced. no response for 3 days. I am currently trying to do a chargeback through my bank. moreover, when the package arrived, I had to pay extra money. a fee that was not taken into account before sending the goods. it was a customs fee but I wasn't informed about it.

21. Juni 2023
Trade Supplies - Press Tools-Logo

Antwort von Trade Supplies - Press Tools

Hi Lukas,
Thanks for your feedback.
We have already emailed you twoce about this subject and have no issue in trying to resolve.
I've resent the email via a different email address so maybe you have received it now.
Contact us and we have no problem in resolving but, the part you have is what you have ordered and is not defective but we do accept that the other type spring closed would be better for your use.
Furthermore, you have purchased a product from the UK which is no longer part of the EU. As such you would have to pay any duty in you country - we have no control over this.
You also did not tell us before ordering that you were not in the UK.
In any case, were happy to resolve.

Thanks
CS Team


Bewertet mit 5 von 5 Sternen

Customer service outstanding

Purchased a crimping tool and it was sent very quickly. Needed some advice on a small issue and it was sorted with no fuss. Very impressive customer service with direct contact to the team. Would recommend.

10. Mai 2023
Bewertet mit 1 von 5 Sternen
Trade Supplies - Press Tools-Logo

Antwort von Trade Supplies - Press Tools

Hi Mantas, Thanks for your review however i feel this is unjust.
From the photo's you have sent, the tools has clearly been used on standard copper plumbing pipe, even though the description for the tool you have purchased states that it IS NOT SUITABLE.
It should only be used on soft copper pipe commonly found in air conditioning and you have used it on hardened copper for plumbing.
I'm not sure how we or the tool should be blamed for this mistake.

Bewertet mit 4 von 5 Sternen

All good

All good, so far time will only tell how good the machine is but all good at a moment and did speak to them about some pinching on the fittings but we need to get some dry lube all good

21. März 2023
Bewertet mit 5 von 5 Sternen

For sure a recommendation

Nice communication. Fast replies. Great service. Challenges request to find the best solution and delivers a great quality and as promised. Easy and very nice to work with

23. Januar 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fast delivery knowledgeable staff

Fast delivery. Knowledgeable and friendly staff.

9. November 2022
Trade Supplies - Press Tools-Logo

Antwort von Trade Supplies - Press Tools

Thanks for leaving your review.
You purchased a Alpha-Press PZ-3240 crimping tool.
Hope you enjoy the tool.
We'dlove to hear what you think of it.
Thanks Press-Tools CS Team

Bewertet mit 5 von 5 Sternen

Could do with a vat receipt great…

Could do with a vat receipt great product , great value.

17. Oktober 2022
Trade Supplies - Press Tools-Logo

Antwort von Trade Supplies - Press Tools

Hi Mark,
Thanks for the feedback.
Ive just emailed you an invoice for your Alpha Press BZ-1930 press tool.
Would love to know what you think of it?

Thanks
ATS

Bewertet mit 5 von 5 Sternen

I haven't used the tool yet

I haven't used the tool yet, but it looks very well made. The price was very competitive. Also I was called by the company to check that I had selected the correct press fit tool to suit my needs. The tool arrived next day. Great service. Thanks

3. April 2022
Trade Supplies - Press Tools-Logo

Antwort von Trade Supplies - Press Tools

Hi Andrew, Thanks for leaving a review.
You'd purchased our ED-1550/PZ-3240 model i think. I'm sure it will work out well for you but any issues feel free to call.
KR
ATS

Bewertet mit 5 von 5 Sternen

Fast and efficient

31. März 2022
Trade Supplies - Press Tools-Logo

Antwort von Trade Supplies - Press Tools

Hi Paul, Thanks for leaving a review.
You'd purchased the PZ-3240 Crimping tool.
What do you think of it?

Thanks
ATS

Bewertet mit 5 von 5 Sternen

Super fast delivery

Super fast delivery. 1st item Accidentally got refused and sent back. Ordered a second one. Had numerous e-mails and a voice mail to confirm my second order. Arrived in just one day. I mean wow!

14. Dezember 2021
Bewertet mit 3 von 5 Sternen

This is a good piece of equipment

This is a good piece of equipment, but Sorry to say this didn't work for us, we used it to crimp some compressed air pipes (7Bar) but one of the fitting blew off. We returned it for a full refund, which was sorted very quickly.

18. November 2021
Trade Supplies - Press Tools-Logo

Antwort von Trade Supplies - Press Tools

Hi Sulzer,
Thanks for your review.
Just wanted to let you know that the tool you returned was found to working 100% as it should be.
It has been tested on stainless Mapress fittings at 35mm, 42mm and 54mm several times each size and produced regular formed crimps each time.
Force out put pressure was tested at 32.4kn – just above where it should be and well within its tolerance and the same output force as the equivalent Novopress or Klauke, etc.

If the fitting ‘blew off’ or leaked – it’s almost definitely down to human error during installation.
Ie, not completing the crimp cycle or not being pressed at all.

The purchase has been refunded in full back to the payment card.

Let us know if you need any more help.

Many Thanks
ATS CS Team

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