Portero Bewertungen 

348
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Porteo offers excellent service. They are always willing to answer any questions. Their delivery is remarkably swift. Porteo uses FedEx to bring items to Canada. My mistake was not knowing I coul... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I have purchased 2 LV handbags from Portero. I love the variety, pictures, descriptions. Affirm super convinient however the packaging could be better it was a bit turn off by the way my handbags were... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I bought a Chanel boy bag and wanted to return the item and was received a week ago told me they would issue me a refund. I keep calling the customer service and nobody answers the phone. Very delaye... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

My only suggestion would be to be very clear up front how an item will be shipped so that the buyer can determine the best address to ship to. For example, my purchase was sent Fedex and required my... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Einkaufen & Mode

Informationen, die aus verschiedenen externen Quellen stammen

Since 2004, PORTERO has been the best source of pre-owned luxury handbags, watches, jewelry and accessories online. We provide our members with access to exclusive brands such as Hermès, Chanel, Cartier, Rolex, Van Cleef & Arpels and more.


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

348 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(348)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

4 stars

Sometimes the shoes take a lil longer to get to Yu but in all it's good product

7. April 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I purchased a Bottega Veneta limited …

I purchased a Bottega Veneta limited edition handbag for the first time on Portero, quite by accident. I did not realize that it was previously owned. After entering my payment details, I then read the fine print and was a little worried as it was non returnable and not brand new. After receiving my order, I was very pleasantly surprised and have enjoyed my new handbag which was no longer available in stores. It was a limited edition and in pristine condition, even thought they advertised it to have a slight imperfection. I would definitely recommend Portero and would use theme again.

3. November 2017
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Absolutely love the bag and it was …

Absolutely love the bag and it was exactly as pictured; the only reason I didn't give 5 stars is because I would have liked to have known if the bag was from a smoker prior to purchasing.

9. Oktober 2017
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Portero has shut it's operation without …

Portero has shut it's operation without informing any buyers or sellers and simply not responding to emails. The maintenance sign is an unprofessional way of dealing with operational issues.

This is very concerning and borderline fraudulent for a company that has been operating for so many years.

They have simply gone missing and avoid any responsibility, payment or return of goods, making their behaviour unacceptable.

6. Oktober 2017
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Disappointing service and order STILL not received a week later

I ordered my watch a week ago with overnight shipping and I still haven't received it. I contacted Potrero yesterday and left a message asking for a call back but the end of the day - 24 hours later I still don't have a return phone call. I've had to contact them several times for a status update (naturally since I was expecting my watch last week) rather than them calling or emailing me to let me know what was happening. I haven't received an adequate explanation of why a week later I still don't have my watch. Their website says they pride themselves on their service, but sadly I haven't been on the receiving end of any level of service that I can say anything positive about. Very disappointing...

Update:
I called again last week and left another message asking customer service to call me back and STILL no reply. The website has now been down for several days as well. I was supposed to receive a refund of my shipping costs due to the delays and that hasn't been processed over a week later. A refund of my shipping is the bare minimum I am due for the hassle. I chuckle as I read the replies some posters have gotten to "feel free to call customer service" since you can't actually reach a human being. I did finally receive the watch, although the band size is smaller than advertised and I now have to pay for extra links which will add probably another $1K in expense. Everyone screws up and it's how you deal with it that determines if I will do business with you again. Their total lack of response to their mistakes says all you need to know about doing business with Portero.

27. September 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautiful watch

Beautiful watch, hubby adores it, quick delivery, the photo did not do it justice, in excellent condition despite being preowned, looking forward to keeping a look out for more treasures on their website

27. September 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fabulous

Fabulous! Second time I've purchased from Portero and even better than the first. I actually DO recommend the Company to many people already.

21. September 2017
Bewertung ohne vorherige Einladung
Portero-Logo

Antwort von Portero

Hi there! and thank you for your review !
we really appreciate your business and thanks for the recommendations!
come back and visit us soon
very best
The Portero Team

Bewertet mit 5 von 5 Sternen

Absolutely phenomenal

I have been a window shopper for many years. Earlier this year, I purchased a beautiful piece of jewelry that I was most impressed with upon arrival. Recently I made another purchase and wasn't disappointed.

14. September 2017
Bewertung ohne vorherige Einladung
Portero-Logo

Antwort von Portero

We love having you as a customer. You are a delight and thank you for being loyal to Portero. We look forward to helping you in the future.

Our very best,
The Portero Team

Bewertet mit 5 von 5 Sternen

I was very satisfied with my purchase …

I was very satisfied with my purchase and how quickly I received it.

14. September 2017
Bewertung ohne vorherige Einladung
Portero-Logo

Antwort von Portero

Thank you Brenda we are so happy you had a great shopping experience on Portero.com
come back and visit us soon
very best
The Portero Team

Bewertet mit 1 von 5 Sternen

Unreliable

I purchased a chanel bag from portero and the amount was deducted from my bank account but did not hear from them for 4 business days. Apparently, the website had technical issues for 4 days? After repeatedly contacting them, I received an email that said that my order had been cancelled because the item is "out of stock." As of today, the listing for the bag is still on the site. Weird.

12. September 2017
Bewertung ohne vorherige Einladung
Portero-Logo

Antwort von Portero

we are so sorry you have had this negative experience please do not hesitate to reach out to us on
our customer service number 1-877-962-2398 mon-fri 930am-6pm
thank you
The Portero Team

Bewertet mit 5 von 5 Sternen

Beyond my expectation!

10. September 2017
Bewertung ohne vorherige Einladung
Portero-Logo

Antwort von Portero

Thanks Jie come back and visit us soon !
very best
The Portero Team

Bewertet mit 5 von 5 Sternen

purchase exactly as described

8. September 2017
Bewertung ohne vorherige Einladung
Portero-Logo

Antwort von Portero

Thank you Linda
we strive to be accurate with our descriptions and condition ratings
very best
The Portero Team

Bewertet mit 5 von 5 Sternen

Fantastic web site trustworthy quick …

Fantastic web site trustworthy quick delivery and safe payment options.
My bag arrived safe and sound i love it . And great communication from yourselves also re: delivery details etc.
THANK YOU .
Fab

6. September 2017
Bewertung ohne vorherige Einladung
Portero-Logo

Antwort von Portero

Hi Fab
We are so happy that you received the bag safe and Sound in Australia
come back and visit us soon on Portero!
Very Best
The Portero Team

Bewertet mit 3 von 5 Sternen

No tracking number provided as stated …

No tracking number provided as stated on website. I had to go to my account on the website each day as I'm trying to figure where my package is.

2. September 2017
Bewertung ohne vorherige Einladung
Portero-Logo

Antwort von Portero

Hi There!
we are very sorry that you experienced this issue with the tracking
i have passed on your comments to the relevant Department
please come back and visit us soon
Very Best
The Portero Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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