Pop Specs Bewertungen 160

TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Just visited POP SPECS at the WHITEROSE CENTRE LEEDS. Nisbat made my purchase a joy. I bought two pairs of glasses for only £135.00 Although she was extremely busy she prepared my frames and had... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Eldon Square store in Newcastle – I had a great experience. Helen was incredibly helpful, taking the time to walk me through different frames and sizes. She even suggested a shape I wouldn’t have co... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Wow what a fab shop . Beautiful selection of funky glasses and the staff were beyond amazing so helpful and kind and generally just great people (special shout out to Casper in the Leeds trinity shop... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Whiterose store in Leeds. Spectacles bought 3 weeks ago, not fit for purpose, varifocal lense, taken back on Saturday and the woman in the shop did the measurements again and agreed that they weren’... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Brillen-Großhändler
  2. Sonnenbrillengeschäft

Vom Unternehmen geschrieben

Pop Specs - Fast, Fun, Affordable Eyewear. We're revolutionizing eyewear retail with a simple promise: complete single vision glasses in 20 minutes, not weeks. For just £75, you get everything - your choice from over 1,000 stylish frames, single vision lenses, and anti-glare coating included. While other opticians keep you waiting days or weeks, we'll have your new glasses ready while you get your coffee. Our friendly, expert team provides personalized service to help you find the perfect frames and lenses for your lifestyle and budget. With transparent pricing and no hidden costs, you'll know exactly what you're paying upfront. What's included in your £75: ✓ Any frame from our extensive collection ✓ Single vision prescription lenses ✓ Anti-glare coating ✓ Professional fitting and adjustments ✓ Express 20-minute service


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

160 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 71 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Bewertet mit 5 von 5 Sternen

A great experience with a personal…

A great experience with a personal touch 👌
A beautiful selection of frames unlike the boring High St ones and so well priced that I bought two pairs. I was able to upload my prescription from SpecSavers right there and then and pick up my new glasses within 30 mins. It took longer to choose - so many gorgeous designs. I can highly recommend the one I visited, in Brixton market, London SW2

24. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Outstanding service was given a few…

Outstanding service was given a few weeks ago when my son purchased a pair of glasses with his prescription. Not only is there more of a fantastic variety to choose from compared to other high street competitors for £75 you receive your glasses back within 30 mins so no waiting days for them to return to the shop. On top of this we were served surprisingly by the lovely founder Lina who was visiting the Newcastle store. Couldn't rate them highly enough. Thank you

16. Juli 2025
Bewertung ohne vorherige Einladung
Pop Specs-Logo

Antwort von Pop Specs

Hi Victoria,

We are so pleased you had a great experience with us at Pop Specs in Newcastle, and the added bonus of meeting and being served by our Pop Specs founder Lina!

Both Dan and Lina pride them selves on rolling up their sleeves and getting into the thick of the business whenever possible.

It is great to hear you got a fantastic pair of new Pop Specs for your son too! We are always really pleased to hear of a customers perfect Pop Specs experience.

Thank you again for your kind and appreciative words.

Team Pop Specs.

Bewertet mit 5 von 5 Sternen

Norwich - 5 stars Abbi!

I visited Norwich (Chantry Place) Pop specs and had a great experience. Having already had a poor experience with Specsavers (Norwich), I saw the Pop specs stand in the main shopping centre and decided to give them a try.
I was served by Abbi who was brilliant, I suggest you ask for Abbi as she had such a nice and friendly demeanour about her. She was engaging and genuinely wanted to help me. I was reluctant to buy my first pair of glasses and because of Abbi I bought two (a pair for reading and a pair for driving). She made the whole experience relaxing and enjoyable, I could have listened to Abbi talk about my "Astigmatism" all day. :)
I can not speak highly enough about how good Abbi was. That saying is true... People don't buy from companies, they buy from people!
5 stars Abbi!

1. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Raul at Uxbridge…

What a fantastic fast service and at an affordable price,I got 2 pairs of glasses for £150. I visited my local branch in Uxbridge and I was served by Raul, he customer service was 💯 % and gave me honest advice. I will be purchasing all my spectacles from Pop Specs from now on, I definitely will be recommending my friends and family to get their glasses from Raul in Uxbridge he is an asset to the company. Thank you again…a very happy customer.

7. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

⭐️⭐️⭐️⭐️⭐️ – Blown Away by Pop Specs in Cramlington!

I honestly didn’t expect to walk away with two new pairs of glasses today - but then I found Pop Specs! I was initially drawn in by the bright colours and the unique design of their new pod spot in Cramlington. Then I noticed the frames — so diverse and different from the “usual” styles!

I had the pleasure of the owners (Dan and Lina) helping me. They were just lovely, super friendly people — warm, welcoming and incredibly knowledgeable and passionate about what they do. Their expert advice made all the biggest difference. They helped me choose frames that suited my face shape, hair colour, and skin tone perfectly.

Two days ago, I purchased one pair of glasses from another company which cost more than the TWO stunning pairs I picked up today at Pop Specs (and that price didn’t include anti reflection or thinning!). At Pop Specs, all frames are £75 — this price includes lenses and anti-reflective coating at no extra cost. I only paid £20 more to have the lenses thinned, and both pairs were ready IN 20 MINUTES!

I’ve already recommended Pop Specs to everyone I know — and I highly, highly recommend them to anyone looking for a fantastic, personalised service, stylish frames, and unbeatable value. Thank you Dan and Lina!

27. Juli 2025
Bewertung ohne vorherige Einladung
Pop Specs-Logo

Antwort von Pop Specs

Hi Rachel, Thank you so much for your wonderful review — it absolutely made our day!

😊 We’re thrilled you discovered our little pod in Cramlington and that your visit turned into such a great experience.

It means the world to know you felt truly looked after and left with frames that reflect your style perfectly. Dan and Lina loved meeting you and are so grateful for your kind words.

Thanks again for your glowing recommendation — it’s customers like you who make everything we do so worthwhile!

Bewertet mit 5 von 5 Sternen

5 star service from Norwich

Great service and support from Abbi in Norwich with purchase of three pairs of glasses. Excellent price and turn around time too. Will be back for more, as will family and friends. High quality

17. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Pop specs, Nottingham …

Was served by the lovely and stylish lady Sunita today at the Nottingham, Victoria centre branch, very friendly and chatty, helped and advised me on getting the perfect pair, looking forward to collecting them soon.

17. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fabulous, efficient, friendly service.

I had purchased new glasses in November 2024 from the Glasgow, Silverburn store and had amazing service from Miranda and was very happy. I’m May this year I had a problem with on of the legs of my glasses which Cormack fixed very promptly. However a similar issue arose today and I went straight back to be greeted by Will. He was so lovely and extremely helpful. He advised me the best way forward was to get a completely new frame so the issue wouldn’t arise again, which of course I was happy to do at no extra cost to me. My new glasses were ready in 20 minutes.
I would 100% recommend Pop Specs especially for their fast, efficient and very friendly service (Will in particular). They have a fantastic range of frames to choose from and their aftercare is exceptional.
Very happy customer.

11. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Pop specs Norwich

This is the second time I've purchased glasses here at the Norwich branch. The first time was for my wife. I was helped by Abbi and Lucia, they were both fantastic and really helped when picking the right frames. The second time was for myself. I was helped again by Abbi who was brilliant, she picked out some frames that she thought suited my face shape and that went with my aesthetic. The range of glasses were great so good infact that I bought 2 pairs! Abbi had these ready for me by the time it took me to grab a coffee. Definitely recommend!

3. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Mixed experienced - great start but poor aftercare

I had a great initial consultation at this spectacle shop — friendly and welcoming customer service that made a strong first impression. The frames are definitely funkier and more unique than what you'd typically find on the high street, which is a plus if you're after something a bit different.

However, the experience soured when I encountered issues afterwards. The staff were noticeably less friendly — almost irritated — when I asked about a refund or raised concerns. The level of professionalism and aftercare simply didn't meet expectations, and I wouldn’t recommend them based on that.

Also worth noting: polarised lenses here are significantly more expensive than at regular high street opticians, without a clear justification for the price difference.

1. Juni 2025
Bewertung ohne vorherige Einladung
Pop Specs-Logo

Antwort von Pop Specs

Thank you for sharing your experience, and we’re sorry to hear that things didn’t continue as positively as they began.

We’re glad the initial consultation and frame selection made a strong impression—our aim is always to offer something a little different and memorable. That said, we’re genuinely sorry that the aftercare didn’t meet your expectations. We strive to provide a solution for every concern, and if the branch’s decision felt dismissive or unclear, we can only apologise that it left you feeling disappointed.

Regarding pricing, we understand that value matters and we’ll continue reviewing our offerings to ensure they’re competitive and transparent. Your feedback is appreciated and will be shared with the team to help us improve.

Thank you again for taking the time to let us know.

Bewertet mit 5 von 5 Sternen

Amazing experience in the Nottingham…

Amazing experience in the Nottingham store with Sunita. Patient, friendly and amazingly welcoming 😁
Would recommend to anyone and everyone!
Friendly prices and the service to accompany it!

24. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing!

Amazing experience a couple of months ago at the London westfield stratford branch- huge thank you to the assistance of Bilkis, she helped me with my glasses and was very kind.

16. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The best service

Thank you so much to James and will at pip specs braehead in glasgow ! The best customer service ever and thanks for helping me find some lovely glasses 🫶🏻

19. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

These guys are excellent

These guys are excellent. Brought my 2nd pair today. As always really helpful and best of all no pressure, lots of frames to choose from and they only cost me £95.00!!!

30. Mai 2025
Bewertung ohne vorherige Einladung
Pop Specs-Logo

Antwort von Pop Specs

Thank you so much Mr Bragg and see you again soon!

Bewertet mit 5 von 5 Sternen

Great service

Great service! - Metrocentre. Rectified wrong prescription given by Specsavers without any fuss or additional cost. Spent time to discuss how I would be using the reading glasses to ensure they were correct.

29. Mai 2025
Bewertung ohne vorherige Einladung
Pop Specs-Logo

Antwort von Pop Specs

Many thanks AJF! So glad Grant and the team sorted you out and rectified the prescription for you :-)

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